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    Customer Service Agent - Savannah, United States - Expeditors International

    Expeditors International
    Expeditors International Savannah, United States

    3 weeks ago

    Default job background
    Description

    **Customer Service Agent - Customs Brokerage**

    2 E Bryan St, Savannah, GA 31401, USA

    Full-time

    **Company Description**

    Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder

    Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

    15,000 trained professionals

    250+ locations worldwide

    Fortune 500

    Globally unified systems

    **Job Description**

    **Major Duties and Responsibilities**

    Ensure smooth and timely customs process flow

    Ensure accurate and timely data entry into our operational system

    Track and Trace Custom files and reporting

    Ensure accurate and timely client billing

    Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customers instructions and expectations.

    Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration

    Assist with verification of customs declaration information and the submission of such to the customs authority

    Ensure compliance at all times to regulations

    **Qualifications**

    Customer Service: 6 months to 1 year experience and/or training; or equivalent combination of education and experience

    Understanding of transportation documentation and terms is a plus

    Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

    Pro-active, strong organizational skills

    Strong desire to learn

    Good computer skills (Excel, Word, PowerPoint)

    Fluent in English

    College degree or educational equivalent

    **Reporting Structure**

    Customs Brokerage Lead Agent, Supervisor and Manager

    **Additional Information**

    Expeditors offers excellent benefits

    Paid Vacation, Holiday, Sick Time

    Health Plan: Medical, Prescription Drug, Dental and Vision

    Life and Long Term Disability Insurance

    401(k) Retirement Savings Plan (US only)

    Employee Stock Purchase Plan

    Training and Personnel Development Program

    **Job Location**

    Customer Service Agent - Customs Brokerage

    2 E Bryan St, Savannah, GA 31401, USA

    Full-time

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