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    Desktop Support Engineer - Akron, United States - A3 Staffing Solutions

    A3 Staffing Solutions
    A3 Staffing Solutions Akron, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    Desktop Support Technician
    Akron, OH USA

    Contract-To-Hire

    • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
    • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
    • Desktop and Network Support
    • Ability to setup, configure and add all hardware.
    • Assist Corporate Desk Side Support technicians with large IMAC's.
    • Documents, maintains, upgrades or replaces hardware and software systems.
    • Supports and maintains user account information including rights, security and systems groups.
    • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
    • Determines and recommends which products or services best fit the customers' needs.
    • Imaging and image recovery
    • Experience doing break / fix repairs on desktops, laptops
    • Install / Re-install various software packages and updates
    • WiFi and VPN connections; Support of wireless devices
    • GREAT Customer Service skills
    Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes.
    Provide an exceptional client experience
    Deliver on our commitments
    Build trust by thinking and acting with integrity
    Create an environment that inspires innovation

    Company Description

    We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r
    Provide an exceptional client experience\r
    Deliver on our commitments\r
    Build trust by thinking and acting with integrity\r
    Create an environment that inspires innovation
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