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    Production Support Engineer - Cleveland, United States - System One Holdings, LLC

    System One Holdings, LLC
    System One Holdings, LLC Cleveland, United States

    2 weeks ago

    Default job background
    Description

    Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: for an immediate consideration.

    Make sure to include both the job title and location of the job if you email me directly.

    *
    • Contract position for 6+; contract can be extended; C2H is possible
    *
    • The job is on-site with a hybrid work schedule. Remote work is not an option. Candidates must be local or willing to relocate within commuting distance of Cleveland OH - first choice for the hiring manager, then second choice : Pittsburgh PA, Birmingham AL , Dallas TX or Phoenix AZ
    *
    • Must be able to work this specific shift : Tuesday - Saturday from 4:00 PM Eastern to 12:30 AM Eastern ( even when in Dallas TX or Phoenix AZ )

    Production Support Engineer :

    • Support the Openshift platform utilized by 6 different LOB in the bank. The ideal candidate will have expertise in Linux administration, OpenShift/Kubernetes, Ansible automation, and related technologies to ensure the stability and reliability of several critical applications.
    • Provide production support for applications running on the Openshift platform
    • Perform dedicated maintenance activities to ensure service stability
    • Engage in automation initiatives using Ansible to streamline processes
    • Conduct root cause analysis (RCA) for production incidents and implement remediation measures
    • Collaborate with development teams to resolve issues and implement changes
    • Manage Jira backlog items related to production environment incidents and change work
    • Participate in incident management, change management, and problem management processes
    • Triage and resolve critical issues promptly to minimize downtime

    Qualifications :

    • Linux administration
    • Expertise in OpenShift/Kubernetes
    • Proficiency in Ansible automation
    • Experience with CI/CD Tools like Jenkins and BitBucket
    • Experience with production support processes, including incident management, change management, and problem management
    • CKA / Certified Kubernetes Administrator is a plus

    Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: for an immediate consideration.

    Make sure to include both the job title and location of the job if you email me directly.

    PNC Beeline VMS#
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