- Create records of customer interactions and follow up to ensure all questions have been answered
- Respond to customer inquiries, product and service questions, and customer complaints
- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Regularly meet with sales lead to receive the newest service and product knowledge
- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
- Must have graduated high school, received a G.E.D. or equivalent
- Excellent active listening, interpersonal, and communication skills
- Previous work in a customer-facing position
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Service Advisor
3 weeks ago
Cecil Atkission Toyota Orange, United StatesJob Description · Job DescriptionWe're seeking Service Advisors to join our team at Cecil Atkission Toyota. · Service Advisor Responsibilities · Ensure that customers receive prompt, courteous, and effective service · Take ownership of the customer's experience by carrying out th ...
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Service Advisor
3 weeks ago
CarShop Santa Ana, United StatesSummary/ObjectiveThe Service Advisor sells and schedules needed service work in the service department. Promote and attain dealership standards for superior workmanship.Essential Functions · Schedules service appointments; obtains customer and vehicle data prior to arrival when ...
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Service Advisor
3 weeks ago
Fun Town RV Orange, United StatesJob Description · Job DescriptionFun Town RV was founded in 2010 and has grown substantially over the last ten years. We currently have 14 locations and have plans to add several more in the next few years. · As Texas's largest RV Chain, we provide excellent customer service and ...
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Service advisor
3 weeks ago
Midas BARSTOW 1171 Santa Ana, United StatesJob Description · Job DescriptionMidas. is one of the leading companies in our field in the area. We are hiring a talented Service Advisor professional to join our team. If you're excited to be part of a winning team, Midas. is a great place to grow your career. You'll be glad yo ...
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Service Advisor
3 weeks ago
Midas BARSTOW 1171 Santa Ana, United StatesJob Description · Job Description** Big Bonus Alert at Midas Lake Forest ** · Snag a $5,000 sign-on bonus after 6 months of stellar service. · **Got a Star Referral? ** · Refer a match, and pocket $1,000 when they hit their 6-month mark · *Terms apply. Commitment matters.* · Lets ...
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Service Advisor
3 weeks ago
Midas, Inc. santa ana, United States1. - - Customer Interaction - - : - Greet customers promptly in a courteous and professional manner. - Listen to customers descriptions of vehicle issues, asking clarifying questions as necessary. - Initiate repair orders (RO) with a clear, detailed Service Advisor, Advisor, Reta ...
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Service Advisor
3 days ago
Tustin Toyota Tustin, United StatesOverview · The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughl ...
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Service Advisor
1 week ago
Penske Automotive Santa Ana, United StatesCrevier BMW, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences. · JOIN OUR TEAM · At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promote ...
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Service Advisor
3 weeks ago
Penske Automotive Placentia, United StatesPenske Automotive E. Yorba Linda Blvd. [Auto Service Technician] As a Service Advisor at Penske Automotive, you'll: Sell and schedule needed service work in the service department; Schedule service appointments and obtain customer and vehicle data prior to arrival when possible; ...
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Customer Service Advisor
3 weeks ago
Barker and Sons Plumbing Orange, United StatesWe're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting ...
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Customer Service Advisor
3 weeks ago
Barker and Sons Plumbing Orange, United StatesJob Description · Job DescriptionWe're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving ...
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Service Advisor
2 weeks ago
BlueSky Innovations Fairview, United StatesThree words about us: Modern, customer-oriented, friendly. · We are committed to the people in our region and the local economy. Do you enjoy interacting with real people and building personal connections? Then you've come to the right place. With more than 500 employees, 60 loca ...
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Service Advisor
1 day ago
Toyota Place Garden Grove, United StatesJob Title: Service Advisor · Department: Service · Reports to: Service Manager · FLSA Status: Exempt · Position Summary: The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers. · Essential Duties & ...
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Service Advisor
2 weeks ago
Crimson Ventures Laguna Woods, United StatesLaguna Woods Volkswagen Automobile Chemnitz GmbH is a part of Volkswagen Group Retail Germany and a subsidiary of Volkswagen AG. Currently, we employ over 180 employees at three locations in Chemnitz for the brands Volkswagen, Audi, and Volkswagen Commercial Vehicles. We are curr ...
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Experienced Automotive Service Advisor
3 weeks ago
Group 1 Auto Tustin, United StatesOverview · LEXUS SERVICE ADVISORSTUSTIN LEXUS · is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service.We are looking for · Experienced · Quality Automotive Service Advisors · to work with our · Quality Dealership · representing our ...
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Service Advisor
3 weeks ago
Penske Automotive Placentia, United States**Audi North OC, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences.** · **JOIN OUR TEAM** · At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace th ...
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Customer Service Advisor
3 days ago
Bedrosians Tile & Stone Tustin, United States· Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an e ...
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Customer Service Advisor
3 weeks ago
Bedrosians Tile & Stone Tustin, United StatesJob Description · Job DescriptionDo you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company You'll be responsible for responding to customer inquiries, mitigating servic ...
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Service Advisor
4 weeks ago
Electron Automotive Orange, United States Full timeHere is a quick video telling you about us. If you are interested the 2nd video shows you our facility and we introduce you to each employee so you can see the people you will be working with. · Our ideal applicant is someone who enjoys helping our customers along with problem so ...
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Service Advisor
3 days ago
Castle Chevrolet Villa Park, United StatesAt Castle Automotive Group, we are a diverse community of people, all working together to make great things happen. We offer a professional environment with extensive training and growth that includes performance-based development. We are looking for individuals with interesting ...
Customer Service Advisor - Orange, United States - Barker and Sons Plumbing
Description
We're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from youResponsibilities
Qualifications