Front Desk Agent - Boothbay Harbor, United States - Benchmark Spruce Point Inn

Benchmark Spruce Point Inn Boothbay Harbor, United States

1 week ago

Description

Come be a part of something bigger

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

Full Time employees have access to Medical and Dental insurance to fit your needs
Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
401K match (Let us help you build your financial future)
Companywide Hotel Room Discounts (Who doesnt love to get away)
Paid Time Off
Employee Assistance Program (We are here to support you)
Employee family events (bring the kids)
Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
Many more, please inquire for more details

We are starting to look build our team for the Summer season. All roles will start May 1 and end October 31. In addition to the great offerings of Benchmark Hospitality, we offer competitive pay and Housing

Spruce Point Inn is like no other resortspirited and soulful; picturesque and rich with heritage; perfectly poised between woods and sea. As a Conde Nast Top Resort, our historic Inn has attracted travelers from all over the world for more than a century offering an iconic coastal Maine experience.

Located about an hour "down east" from Portland, Spruce Point Inn is a true gem among resorts, differentiated by its prominent oceanfront setting, acres of mature woodlands, gardens and trails. As we sit off the beaten path, getaways here feel like a genuine retreat. Its a place made timeless by natural beauty, traditions, and joy.

What you will have an opportunity to do:

We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to WOW people, we want you This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

Help guests discover their Wanderlust experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and WOW guests through recovery when things arent quite right
Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Maintain house bank.
Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
Assist other departments as needed.

What are we looking for?

Qualifications:

High school diploma or equivalent.
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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