Hotel Front Desk Clerk - Boothbay, United States - Bluebird Ocean Point Inn

Description

Job Description

We're looking for a positive and professional Hotel Front Desk Agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today

$17 hourly

• Perform regular bookkeeping duties: make sure hotel guest information is current and correct
• Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
• Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
• Field customer complaints when necessary
• Communicate with housekeeping to make sure guest rooms are ready

• 1+ year of hotel industry experience or related job preferred
• Has previous experience or working knowledge of Microsoft Office and reservation management systems
• High school graduate, GED recipient, or equivalent
• Displays impeccable interpersonal, time management, organizational skills, and customer service skills
• Well-versed in taking telephone calls and handling stressful situations

Bluebird Ocean Point Inn is an idyllic coastal Maine summer getaway. Perched on the rocky shoreline and backed by pine forests and rolling hills, the summer village of Ocean Point is about relaxing outdoors: paddling, fishing, and swimming in the pristine waters, taking an easy hike to one of many scenic vistas, or just relaxing by the pool on a sunny day, soothed by the sounds of the Atlantic's crashing waves.

Take in Maine's most commanding oceanfront restaurant views at Ocean Point Kitchen + Bar. Look back at your day of adventure while enjoying locally sourced seafood choices, seasonal salads, and crafted handhelds you seek in a Maine getaway. Whether pulling up at our bar or bringing another chair to your group by the ocean's edge, make your memories and break bread into the night with us.