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    Support Technician I - Orem, United States - Utah Valley University

    Utah Valley University
    Utah Valley University Orem, United States

    3 weeks ago

    Default job background
    Part time
    Description

    Utah Valley University is seeking a part-time Support Technician I Working under the direction of an office manager, supports through a Media Help Desk, faculty/staff users.

    Daily performs campus-wide activities from installations to requests for training and assistance from faculty, Media Enhanced Classrooms. Installs and maintains the set up and preparation of audio visual equipment for campus events. Responsible for repair and/or replacement of varied audio visual equipment campus wide. Attends all meetings as needed, and performs all other job-related duties as assigned.


    • Supports, troubleshoots, and assists classrooms through a media help desk to faculty/staff users. Installs and maintains media equipment. Performs installation of wiring, systems, and media infrastructure.
    • Inspects, maintains, and repairs audio-visual equipment and technology in classrooms. Inspects and performs routine maintenance of equipment Maintenance of audio visual technology in classrooms
    • Performs other job related duties as assigned
    • Other duties as assigned


    Graduation from a standard senior high school or equivalent, and work experience totaling 1 year related to the essential functions/duties of the position.

    Knowledge


    • Knowledge of audio visual equipment and computer software sufficient to instruct others in their usage and installation.
    • Knowledge of inventory management practices.
    Skills


    • Basic computer knowledge and skills.
    • Strong interpersonal and verbal communication skills, including basic telephone and customer support skills.
    Abilities


    • Ability to follow routine verbal and written instructions.
    • Ability to operate, maintain, problem solve and perform repairs to audio visual equipment.
    • Ability to lift and manipulate heavy objects
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