- Monitor job file status to ensure accuracy in all job file documentation daily.
- Communicate daily with Production crews to ensure all required documentation is captured on site at point of task.
- Create/review estimate based on scope and photos from Production crew.
- Maintain an accurate Work in Progress board for all active leads/projects.
- Monitor and ensure all client requirements are followed.
- Maintain internal and external communications with all stakeholders.
- Review timestamps and other datapoints to reflect accurate reporting/KPMs.
- Complete and review job file documentation for final upload and the audit process.
- Perform internal audit of all projects to ensure estimate captures all work performed.
- Perform all job close-out activities, including coordination with accounting team to ensure proper invoicing.
- Assist other departments, as needed.
- 2+ year(s) of administrative or office-related experience.
- Experience with writing estimates, job file processes, and quality assurance are a plus.
- Experience in service industry environment is a plus.
- Outstanding written and verbal communication skills.
- Excellent organizational skills and strong attention to detail.
- Very self-motivated and goal-oriented.
- Ability to multi-task.
- Capability to work in a fast-paced, team-oriented office environment.
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel).
- Ability to learn new software, including Xactimate and proprietary software.
- Minimum of HSD/GED preferred.
- Competitive compensation.
- Health insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Paid time off.
- Employee Assistance Program (EAP).
- Opportunities for professional development and progression.
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Job File Coordinator
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SERVPRO of Downtown Oklahoma City, Midtown Norman, United StatesJob Description · Job DescriptionThe Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding custo ...
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Job File Coordinator
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Servpro Of Downtown Oklahoma City Midtown Norman, United StatesThe Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thr ...
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SERVPRO of Downtown Oklahoma City, Midtown Norman, United StatesThe Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thr ...
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Job File Coordinator - Norman, United States - SERVPRO
Description
Primary Responsibilities:
Benefits:
Join our team at SERVPRO!
At SERVPRO, you can have a rewarding career making a significant impact on people's lives daily. We are looking for proactive, self-motivated individuals to join our team dedicated to helping customers in their time of need by providing top-tier service. With nearly 2,000 franchises nationwide, you can easily find exciting opportunities with us. We are excited to connect with you.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
