- 24 months experience in records management or related filed.
- Knowledge or basic HIPAA records handling standards and general office procedures
- Ability to provide excellent customer service
- Excellent interpersonal skills
- Ability to work independently and as a team player
- Ability to complete tasks in an efficient and timely manner
- Detailed oriented for accuracy of data and information
- Ability to multi-task, be organized, and self-motivated
- Ability to work in stressful situations
- Excellent verbal and written communication skills
- Ability to obtain information from all relevant sources
- Ability to manage staff's time and effort
- Ability to analyze information in order to choose the best solution and solve problems
- Must be proficient in all Microsoft Office (Word, Outlook, Excel)
- Sit for prolonged periods
- Communicate effectively and listens
- Use of computer and telephone
- Engage in repetitive motions
- Stand, stoop, bend, and reach
- Must be able to lift 50 lbs from ground level
- Standard office environment
- Previous experience dispatching for a public safety organization
- OLETS certification, or ability to become OLETS certified within six months of hire
- Bilingual in conversational Spanish and English
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Records Manager - Norman, United States - InsideHigherEd
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Description
OrganizationThe OUPD Records Manager supports the creation, maintenance, and retention of records processing. Ensures the University complies with the legal mandates of the Oklahoma Open Records Act, Criminal Justice Information System (CJIS) handling requirements, and to respond appropriately to court-issued subpoenas. Coordinates responses to Open Records requests and Freedom of Information Act requests by reviewing, redacting, and compiling records. Assists with administrative functions on behalf of the Police Chief. Serves as liaison with offices on and off campus. Serves as a Campus Security Authority (CSA) by fulfilling training and reporting obligations related to campus safety protocols. May assist with emergency calls, service requests, and incident process. Provides training across all campuses. Hiring contingent upon successful completion of background check to include a successful Criminal Justice Information System (CJIS) certification.Duties:
- Database management: collecting and analyzing data; updates CAD (Dispatch software); inputting case information and paperwork; compiles data to comply with The Jeanne Clery Act requirements.Provides day-to-day coordination of the unit and fingerprint servicesMaintains, schedules, and conducts training programs with the departments concerning records storage and destruction guidelines.Creates and maintains databases for stored records.Organizes stored information in a concise and uniform manner to ensure an efficient records center. Ensures all records are accurately identified prior to storage.Prepares records management system reports and correspondence.Provides accurate, up-to-date information regarding records retention guidelines and ensures compliance with records retention requirements.Answers multi-line telephone system and dispatches appropriate personnel to address issues, answer questions, make announcements and schedule services.Participates in the formulation of and changes to departmental and management policies.Assist with Special Events support on Norman campus as required.May run errands for department and provide backup to the OUPD Dispatch team.Performs various duties as needed to successfully fulfill the function of the position.
Job Location
Required Education: High School Diploma or GED, AND:
Skills:
Certifications: None
Advertised Physical Requirements:
Departmental Preferences:
Supervision: Records Assistant, 1
Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit
Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.
Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.
Organization: Department of Public Safety
Job Location: Oklahoma-Norman
Schedule: Full-time
Job Posting: Jun 10, 2024