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Lenexa

    Customer Service - Lenexa, United States - MCKEEVER ENTERPRISES INC

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    Description
    Customer Service Overview

    To be the advocate for our customers and consistently meet their expectations by providing a friendly, helpful, easy and safe shopping experience. Responsible for projecting oneself in a professional manner and maintaining a neat and clean work area at all times. Responsible for accurately scanning and processing all customer orders in accordance with company standards and policies.

    Responsibilities
    • Responsible for greeting , making eye contact and "Thanking" each customer that you service.
    • Responsible for delivering a friendly, helpful, easy and safe shopping experience that meets our customer's expectations.
    • Responsible for projecting oneself in a professional manner in accordance with our dress code.
    • Responsible for working in a safe manner and for maintaining a neat and clean work area at all times in accordance with our policies and procedures.
    • Responsible for accurately and timely scanning and processing all customer orders in accordance with company standards and policies.
    • Responsible for ensuring that all customer orders are sacked with care and efficiency to meet company standards.
    • Responsible for offering carryout service to our customers.
    • Responsible for ensuring proper handling for coupons, charge accounts, checks, debit/credit cards, WIC, food stamps and other means.
    • Responsible for maintaining controls and security in accordance with company policies and procedures.
    • Responsible for communicating new policies or promotional programs to our customers.
    • Responsible for knowing the store layout and assisting customers in finding items.
    • Responsible for performing other related duties as assigned by management and adhering to all company policies and procedures.
    • Other duties may be assigned.
    Requirements

    Minimum Qualification
    • Strong communication skills.
    • Exceptional customer service skills.
    • Must be reliable.
    • Must show a high level of integrity and professionalism.
    • Ability to read and write at the 8th grade level.
    • Ability to count money.
    Physical Requirements
    • Constant standing 4-8 hour shifts.
    • Frequent walking, bending, twisting, and reaching.
    • Repetitive use of left or right hand, wrist, arm and shoulder.
    • Frequent lifting from waist to shoulders of up to 10 pounds.
    • Occasionally lifting from floor to waist of up to 36 pounds.
    • Occasional carrying of up to 15 pounds.
    • Occasional pushing and pulling of up to 40 pounds.
    • Ability to work in a store environment.
    Salary Description

    $14.00/hour

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