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IT Service Manager
1 week ago
ASCOT GROUP New York, United StatesThis is an opportunity to join Ascot Group - one of the world's preeminent specialty risk underwriting organizations. · Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we're bound by a common mission and purpose: One A ...
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Service Manager
2 days ago
Convene New York, United StatesConvene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams._ _We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, wh ...
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Service Manager
1 week ago
Infinity Systems Newark, United States Part timeThe large district town of Biberach an der Riß (with around inhabitants) is a charming city with a strong economy and a diverse, demanding cultural life in the heart of Upper Swabia. All types of childcare facilities, schools, and modern leisure facilities of above-average qualit ...
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Guest Services Manager
6 days ago
James NoMad NYC New York, United StatesCompensation Type: Yearly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
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Cash Management Service
1 week ago
Mizuho Americas New York, United StatesOrganization and Customer Scope · The Global Transaction Banking Department Americas Office provides various transaction banking services such as payment/collection services, liquidity management, trade financing (conventional L/C, Supply Chain Management, Stand-by L/C), FX and t ...
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Client Services Manager
1 week ago
SPS Global New York, United StatesCome explore the Power of Possibility with a career at SPS We have a fantastic opportunity for an experienced Client Services Manager to come join our team in New York · The **Client Services Manager (CSM)** position is to sit on-site with our client and oversee multiple sites or ...
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Client Services Manager
3 days ago
SPS Global New York, United StatesCome explore the Power of Possibility with a career at SPS We have a fantastic opportunity for an experienced Client Services Manager to come join our team in New York · The **Client Services Manager (CSM)** position is to sit on-site with our client and oversee multiple sites or ...
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Associate Service Manager
1 day ago
Morgan Stanley New York, United StatesAssociate Service Manager · Job Number: · 3252561 · POSTING DATE: May 16, 2024 · PRIMARY LOCATION: Americas-United States of America-New York-New York · JOB: Wealth Management · EMPLOYMENT TYPE: Full Time · JOB LEVEL: Assistant Vice President · DESCRIPTION · -: · Service Managers ...
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Mail Services Manager
1 week ago
The Millennium Group Newark, United StatesNow is a great time to join our growing company The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and in ...
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Station Services Manager
1 week ago
DHL New York, United StatesWhat makes DHL great? Our People We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world. · Start YOUR career with DHL today · DHL Express has an opening for a **_Station Services Manager_** at our New York, NY location. ...
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Manager, Wireless Services
3 days ago
Intercontinental Exchange Holdings, Inc. New York, United StatesOverview: · **Job Purpose** · - The Manager, Wireless Services position is an opportunity for a smart, hardworking individual to be at the center of a highly innovative and rapidly growing wireless networking business within the ICE Data Services. · - The Manager incorporates cor ...
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Service Delivery Manager
1 day ago
The Millennium Group Newark, United StatesNow is a great time to join our growing company The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and in ...
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Manager, Field Service
1 week ago
B. Braun Medical Inc. Newark, United StatesOverview: · Aesculap, Inc., a B. Braun company, is part of a 180-year-old global organization focused on meeting the needs of an ever-changing healthcare community. Through close collaboration with its customers, Aesculap provides advanced technologies for general surgery, neuros ...
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Client Services Manager
1 week ago
Whalar New York, United States**Job Title**: Manager, Client Services · **Work Location**: New York, NY · **Start Date**: ASAP · Recently named one of WorkLife's 50 Best Places to Work and one of Fast Company's Most Innovative Companies, Whalar is a leading global Creator Company. · Whalar empowers creators, ...
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Dining Services Manager
4 days ago
Sentry Hill at York Harbor York, United States**Company Description** · Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for ens ...
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Food Service Manager
1 day ago
Aramark New York, United StatesCOMPENSATION: The salary rate for this position ranges from $70,000 - $78,000, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation ...
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Conference & Service Manager
5 hours ago
NoMo SoHo New York, United StatesCompensation Type: Yearly Highgate Hotels: · **Location**: · Inspired by its Crosby Street location, NoMo blends nostalgia with modern for an authentic and unique SoHo experience — as seen by its curated collection of vintage and contemporary art. Guests can enjoy farm - to - for ...
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Service Level Manager
1 week ago
Eclipse Solutions York, United StatesThe Ratiodata SE is one of the largest system houses and technology partners in Germany with a team of around 1,500 colleagues at 14 locations and branches nationwide. We are a diverse company, offering a modern work environment and above-average social benefits. · We are current ...
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Management services for company"
4 days ago
beBee Handyman Lewes, DE, United States FreelanceI am in need of a Management Service with the following characteristics in Lewes, DE:What type of management service is needed? · . · Type of contract for the management service · , · Client profile · Company (sl, sa, etc.) · How long has the business been active? · Less than 1 y ...
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Automotive Service Manager
6 days ago
EasyCare Recruiting York, United StatesAutomotive Service Manager · We're searching for an automotive Service Manager who is motivated and serious about their career in this highly competitive industry. If you are driven to help people, passionate about customer service and ready to lead a successful service team, the ...
Service Manager - New York, United States - Deutsche Telekom AG
Description
Erster Ansprechpartner für Bestandskunden aus Mittelstand und Konzern diverser Branchen und Sicherstellung einer hohen Kundenzufriedenheit durch professionellen und effektiven Service
Planung, Organisation und Überwachung des gesamten Serviceprozesses und der Servicequalität
Verantwortung für die Budgeterstellung, das Kundenergebnis und den Forecast für den Umsatz
Enge Zusammenarbeit mit anderen Abteilungen, um eine nahtlose Kommunikation und Zusammenarbeit sicherzustellen
Durchführung von Kunden- bzw. Servicereviews (inkl. SLA-Reporting), Koordinierung von abgeleiteten Maßnahmen und Sicherung des Changemanagements
Auftraggeber von Transition- und Realisierungsprojekten in Zusammenarbeit mit System Engineering und Sicherstellung der Kundenabnahme
Du möchtest als Kundenflüsterer für unsere Bestandskunden aktiv sein? Deine ausgeprägten Team- und Kommunikationsfähigkeiten sowie der Service-Gedanke helfen dir ganz besonders dabei.
Studium oder Berufsausbildung im wirtschaftlichen/technischen Bereich sowie nachweisbare Berufserfahrung in vergleichbarer Position, vorzugsweise in der ICT-Branche
Praktische ITIL- oder FCAPS-Kenntnisse (idealerweise mit Zertifizierung)
Gute Kenntnisse in gängigen Service-Management-Methoden und -Systemen
Exzellente Problemlösungsfähigkeiten und Kundenorientierung sowie eine gute unternehmerische Denkweise
Verhandlungssichere Deutsch- und Englischkenntnisse
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