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    Patient Service Representative - Oxnard, California, United States - RadNet Ventura (Rolling Oaks Radiology)

    RadNet Ventura (Rolling Oaks Radiology)
    RadNet Ventura (Rolling Oaks Radiology) Oxnard, California, United States

    1 week ago

    Default job background
    Permanent
    Description

    Job Description:
    Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward.

    With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience.

    When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.


    You Will:
    Greet and register patients in a friendly and service-oriented manner.

    Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.

    Collect and log all co-pays and fees

    Answer/transfer incoming phone calls.

    Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.

    Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.

    Coordinate with the back-office staff for timely and effective care of patients


    You Are:
    Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations

    Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues

    Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service

    To Ensure Success In This Role, You Must Have:

    High School Diploma or GED

    Intermediate to advanced computer skills

    Strong multitasking and communication skills

    Experience providing exceptional customer service

    Medical terminology knowledge and recent medical/radiology office experience is preferred.


    Pay Range:
    USD $ USD $17.00 /per hour


    Shift:
    Nights


    Shift Variations:
    Monday - Friday 12:00 P.M. - 8:30 P.M.
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