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    Operations Supervisor - Dallas, United States - COGENCY GLOBAL INC

    COGENCY GLOBAL INC
    COGENCY GLOBAL INC Dallas, United States

    1 week ago

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    Description
    Job Description

    Job Description

    COGENCY GLOBAL, INC.

    THE RIGHT RESPONSE
    AT THE RIGHT TIME,

    EVERY TIME

    Position Title:
    Operations Supervisor


    Location:
    Dallas, TX


    Employment Type:
    Fulltime

    Hours: 9:00 am to 5:00 pm
    Benefits Offered: 401K, Dental, Life, Medical, Vision

    Salary:
    $60-70K

    Cogency Global Inc.

    is breaking records, and we owe our success to a strong culture and dedication to personal, professional service for all clients.

    To help maintain and grow this standard, we're seeking an experienced operations supervisor to oversee daily activities of our Dallas, TX office.

    An ideal candidate will have experience successfully managing fast paced, high activity teams while maintaining our commitment to building a successful business with a demonstrated commitment to integrity, fairness and fun in an environment that is safe for all.


    Responsibilities:

    • Facilitate consistent and productive communication with management, peers, staff, and clients
    • Manage staffing needs, scheduling, balance of work and hiring / training new employees

    ·
    • Ensure operational activities remain on time and within budget
    • Lead, motivate, and support team within a time-sensitive and demanding environment
    • Annual reviews, monthly 1:1 meetings and implementation of career development plans for all direct reports
    • Use reporting to manage operations, eliminate errors, and deliver excellent customer service
    Develop strong functional knowledge of services in order to provide processing support to staff

    • Issue resolution
    • Manage local reconciliation and prepare and monitor budgeting for the Dallas location
    • Build strong account management team partnership with sales in this territory
    Skills and Qualifications

    • Bachelor's degree
    • 2 years' proven experience in an operations management position
    • Proficiency in Microsoft Office (Word, Excel, Outlook), and aptitude to learn proprietary applications
    • Ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
    • Strong personal and professional judgment
    • Big picture thinking, adaptability, and organizational skills, including the ability to jump from priority to priority, juggling a variety of functions and projects
    • Strong communication and interpersonal ability, be able to collaborate with and listen to the needs of employees and other departments to develop strategies that benefit the team


    Join our team and experience the support, camaraderie and satisfaction that come from working with a family-oriented, professional company Our No Layoff Strategy, commitment to integrity, fairness and fun, and strong financial performance make us an ideal alternative to the traditional "all business" organization.

    Together, we live our Core Values

    Integrity:
    Doing the Right thing even when no one will know and walking the talk

    Fairness:

    We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.


    Fun:
    We believe in a fun work environment & have many team events that support the 'fun' culture

    No Lay off strategy:
    We believe loyalty must go first from management to staff and we are proud of this unique strategy

    to further support our staff, we offer:35-hour work week
    Relaxed and Casual dress code for Summer months & Fridays
    Educational assistance program for all of our eligible staff members
    Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions
    An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year
    A commitment to diversity & inclusion
    401k up to 5% price match, Access to FSA, Pre-Tax Transit benefit
    80% covered Medical Insurance & 80% covered Dental & Vision insurance

    Company Description Cogency Global Inc.

    is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector.

    Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country.

    The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.

    Company Description

    Cogency Global Inc.

    is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector.

    Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country.

    The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.
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