- Provide technology support for users and the organization, including troubleshooting for internal business applications and software, hardware, and networking technology (switches, routers, wireless).
- Support new hire onboarding, including setup new hire profiles, imaging computer, workstation setup, and train on the tech support process.
- Respond to user requests (IT tickets) in accordance with SLAs for service, troubleshoot problems, and follow through to resolution.
- Manage and configure all connection settings for meetings in conference rooms.
- Install software upgrades to continuously improve tech performance.
- Perform research and evaluate products to assist in selection and purchase of equipment and installation or update of systems.
- Maintain inventory records and documentation for equipment, including workstations, laptops, cell phones and physical infrastructure and network hardware
- Document all technical service request information from beginning to end including knowledge base updates, engineering details
- Manage, update, and train users on IT policy, procedures, and standards.
- Ability to reliably travel to Tri Star Dickson office as needed.
- Provide virtual support to Tri Star Dickson and Tri Star West Hollywood.
- Manage and coordinate contract IT team in West Hollywood, when needed.
- Maintain tracking for technology inventory, including software, licensing, renewals, user information and domains, to ensure proper planning and compliance.
- Work with technology partners to create and continuously improve upon business processes using technology.
- Develop professionally by means of training and certifications.
- Work with MSP and cybersecurity partners to provide the highest of security and resiliency at all times for all users.
- Take initiative to determine how a system should work and how changes in conditions, operation and the environment will affect outcomes, the types of tools and equipment needed to perform task.
- Assist with related special projects.
- Perform ad-hoc projects as assigned.
- Other duties as assigned.
- Strong written and verbal communication skills with the ability to interact across the organization.
- Extremely detail-oriented to create accurate and timely reports.
- Strong work ethic with a positive attitude & a fit with the company's culture & values.
- Ability to multi-task and quickly problem solve
- BS/BA degree in computer science or AA/AS degree in computer or tech related field.
- 3+ years of relevant IT experience.
- Experience in tech support for workstations, laptops, physical hardware support, Windows 10/11, and M365 apps, and cyber security awareness
- Ability to stand, walk, and handle weights of 10-50 lbs.
- Requires good hand-eye coordination, overall, physically dexterity and visual acuity to use keyboard, operate equipment, and read technical information.
- Ability to reliably report to Tri Star office(s)
-
Support Specialist
1 week ago
JobsRUs Nashville, United States· is seeking to hire a Support Specialist for our client in Nashville, TN · Benefits Available · Weekly Pay · $16.00/Hour · Shift Details: 7:00 PM - 7:00 AM · EXPERIENCE · Years of Experience Two Years Plus · Unit: Operating Room · CERTIFICATIONS · 3 years as legal or adminis ...
-
IT Support Specialist
1 week ago
Revance Therapeutics, Inc. Nashville, United States**IT Support Specialist** · at Revance Therapeutics · Nashville, TN · **Job Summary** · The IT Support Specialist will provide onsite (with some remote) desktop technical support for Revance Therapeutics staff located in the Nashville Office. As a member of a rapidly expanding ...
-
Support Specialist
6 days ago
Health Advocates Network Nashville, United StatesHealth Advocates Network is hiring a Clerical Analyst ** (3 Years Exp Req)** This is a full-time contract position at a nationally recognized hospital located in Nashville, TN. · Pay Rate: $15.00/hour · Shift: Days (8hrs) · Start Date: ASAP · Contract Length: 12 months · REMOTE P ...
-
IT Support Specialist
3 days ago
Elmington Nashville, United StatesPOSITION SUMMARY · The IT Support Specialist plays a crucial role in ensuring the smooth operation of our organization's IT systems and providing exceptional technical support to our internal users. This position involves diagnosing and resolving hardware and software issues, in ...
-
IT Support Specialist
1 week ago
Elmington Nashville, United StatesPOSITION SUMMARY · The IT Support Specialist plays a crucial role in ensuring the smooth operation of our organization's IT systems and providing exceptional technical support to our internal users. This position involves diagnosing and resolving hardware and software issues, in ...
-
IT Support Specialist
1 week ago
FirstBank Nashville, United StatesPosition Summary: Associate must provide top quality IT Support to all employees throughout the FirstBank organization. This IT support includes responding to incoming incidents via multiple contact points and remote IT problem solving, coordinating hardware and software for new ...
-
Support Specialist
1 week ago
SHR Talent Nashville, United StatesJob Description · Job DescriptionSHR Talent is partnering with a client in Nashville, TN in its search for a Support Specialist. The Support Specialist is a 1099 remote opportunity with an expected duration of six (6) months or more. As the Support Specialist, you will provide ad ...
-
IT Support Specialist
1 week ago
Smart IMS Nashville, United StatesROLE DESCRIPTION · Assist Tennessee county finance directors, county mayors, and Ernst and Young staff to upload required documentation to the Grant Management System Portal. · Assist counties and Ernst and Young to swiftly/timely process and receive procurement approvals. · Tra ...
-
IT Support Specialist
1 week ago
FirstBank Nashville, United States· Position Summary: · Associate must provide top quality IT Support to all employees throughout the FirstBank organization. This IT support includes responding to incoming incidents via multiple contact points and remote IT problem solving, coordinating hardware and software fo ...
-
IT Site Support Specialist
3 days ago
Omni Inclusive Nashville, United StatesIT Site Support Specialist who will manage technical support services to all employees in supported offices. This is a hands-on role where the resource will provide both remote and desktop support as well as assist with projects like storage implementation, server and network upg ...
-
Field Support Specialist
2 days ago
Pure Property Management Nashville, United StatesJob Description · Job DescriptionPURE Property Management is looking for a Field Support Specialist Come join our teamPURE Property Management offers a comprehensive package of benefits such as: Healthcare coverage, a 401K plan with a 4% instantly vested match, health savings acc ...
-
IT Technical Support Specialist
1 week ago
Automated Health Systems Nashville, United StatesJob Description · Job DescriptionAutomated Health Systems has an IT Support Specialist position available in Nashville, TN. · This is an onsite position. · Benefits: · Health/dental/vision/supplemental insurance/401(k)/Paid Time Off · Comprehensive and ongoing training · Employee ...
-
Sr. IT Support Specialist
3 days ago
Revance Therapeutics, Inc. Nashville, United States**Sr. IT Support Specialist** · at Revance Therapeutics Nashville, TN **Job Summary** · The Sr. IT Support Specialist will act as site lead and provide onsite (with some remote) desktop technical support for Revance Therapeutics staff located in the Nashville Office. As a membe ...
-
Technical Support Specialist
1 week ago
Vanderbilt University Nashville, United StatesPosition Summary: · The Technical Support Specialist is part of a dynamic team of technology professionals providing tier 1 and tier 2 technical support to classroom, lab, research, and administrative areas across the university. This role performs routine support tasks and may p ...
-
Artist Support Specialist
3 days ago
Believemusic Nashville, United States**Artist Support Specialist** · Nashville, TN, USA · Full-time · **Company Description** · TuneCore, owned by Believe, is the global platform for independent musicians to build audiences and careers -- with technology and services across distribution, publishing administratio ...
-
Senior IT Support Specialist
6 days ago
Elmington Nashville, United StatesJob Description · Job DescriptionPOSITION SUMMARYThe Senior IT Support Specialist is distinguished from an IT Support Specialist by expanding the technical role and operational procedures with little supervision and direction and demonstrating a high level of independent decision ...
-
Technical Support Specialist
3 days ago
Barn2Door INC Nashville, United States**Technical Support Specialist (I) - Nashville** · Nashville, TN · Full-Time · Support · Technical Support Specialist (I) - Nashville · **About** · Barn2Door is rated by Built-In Seattle as one of the Top 50 Small Businesses to Work For (<100 Employees). Headquartered in Se ...
-
Senior IT Support Specialist
5 days ago
Elmington Nashville, United StatesPOSITION SUMMARY · The Senior IT Support Specialist is distinguished from an IT Support Specialist by expanding the technical role and operational procedures with little supervision and direction and demonstrating a high level of independent decision-making abilities. This role ...
-
Sales Support Specialist
1 week ago
i3 Verticals Nashville, United StatesJOB TITLE: Sales Support Specialist · FLSA STATUS: Exempt · DEPARTMENT: Public Sales & Marketing · REPORTS TO: EVP Sales & Marketing · SUPERVISORY RESPONSIBILITIES: No · JOB LOCATION: Remote · TRAVEL: 75-80% · ESSENTIAL DUTIES & RESPONSIBILITIES:Providing assistance during ...
-
Field Support Specialist
1 week ago
Pure Property Management Nashville, United StatesJob Description · Job Description · PURE Property Management · is looking for a Field Support Specialist Come join our team · PURE Property Management offers a comprehensive package of benefits such as: Healthcare coverage, a 401K plan with a 4% instantly vested match, health ...
IT Support Specialist - Nashville, United States - Tri Star Sports and Entertainment Group,Inc
Description
Job Description
Job DescriptionTri Star Sports and Entertainment Group is a renowned business management firm serving high net-worth clients in the sports and entertainment industry. Tri Star provides comprehensive financial and advisory services including accounting, tax, tour management and wealth preservation strategy. We foster a culture of professionals who are committed to super serving our clients and their trusted advisors. Tri Star seeks to employ innovative methods to provide the highest level of accounting and business management services. We create a financial foundation and path to sustain growth and stability which allows our clients to focus on their fullest professional and personal goals.
Position Summary
This position requires a highly organized individual who possesses strong initiative and has the ability to complete multiple projects in a deadline driven environment. This role will support our users day-to-day and work with our cybersecurity and MSP partners to provide hands on support for our network and hardware infrastructure. This individual must be able to communicate effectively and understands the need to work in an integrated manner with other members of the department in furtherance of goals, objectives, and knowledge.
Job Essentials, Responsibilities, Duties
Specific Job Knowledge, skills, and Abilities
Qualifications
Tri Star Core Values
PERFORMANCE: We provide clients with excellent reporting and service
HONEST & INTEGRITY: We are transparent and accountable, always being truthful to staff and clients
TEAMWORK: We actively participate in group discussions, tasks, and projects
COMMITMENT: We are dedicated to our roles within Tri Star, the core values of the firm and the clients
TECHNOLOGY: We seek to capitalize on innovative technologies and contribute to positive change in the firm
