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Customer Service Representative
1 week ago
Cassie Ballard - State Farm Agent Charleston, United States**ROLE DESCRIPTION**: · Cassie Ballard State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Representative with our agency, your attention to detail, dedic ...
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Product Service Representative/merchandiser
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Retail Solutions Group Charleston, United StatesProduct Service/Merchandising Representative · Charleston, SC · Company: Retail Solutions Group · We are seeking a dedicated and customer-focused Product Service Representative/Merchandiser to join our team. In this role, you will be responsible for providing exceptional customer ...
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Service Representative
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Orange Elephant Roofing Charleston, United StatesJob Description · Job DescriptionSalary: 46,800 Base Salary plus commissions · WE WANT YOU Orange Elephant is seeking self motivated people looking to break through in the sales industry We are looking for potential Sales Representatives who show positive energy and amazing custo ...
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Customer Service Representative
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Stoner's Pizza Joint North Charleston, United States Full timeYes, the name is memorable and you bet, our food is positively addictive. But what really makes Stoner's Pizza Joint so appealing is our food-loving culture that makes owning one fun, fast-paced, and forward-thinking. Our irresistible dough recipe was developed 30 years ago but w ...
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Guest Service Representative
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Customer Service Representative
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Customer Service Representative
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Oldcastle APG Virginia, United StatesJob ID: 493268 · Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier bu ...
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Customer Service Representative
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David's Bridal North Charleston, United StatesEssential Job Functions: · Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict. ...
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Area Service Representative
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Rug Doctor Charleston, United StatesOverview · JOIN THE RUG DOCTOR CLEAN TEAM: Area Service Representative #264 · Rug Doctor is hiring afull-time, Monday-Friday, Area Service Representative (ASR), and is seeking a responsible, self-starter to provide delivery of products and the service of display/equipment, while ...
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Customer Service Representative
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Patient Service Representative 2
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Customer Service Representative
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Brookfield Properties Charleston, United StatesIn a call center type environment, responsible for daily communication with customers for inquiries or requests pertaining to service status, reporting, or universal support needs. - Responsible for diagnosing customers needs and solving them in the Customer Service Representativ ...
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Customer Service Representative
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Ichgcp Charleston, United States**Customer Service Representative** · **Charles River Laboratories International Inc (CRL)** · ****Charleston, SC, US, 29407**** · Customer Service Representative Req ID #: 80533 Location: · Charleston, SC, US, 29407 For nearly 70 years, Charles River employees have worked to ...
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Patient Service Representative
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ZOLL LifeVest Charleston, United StatesJob Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division ...
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Patient Service Representative 2
2 weeks ago
Inova Virginia, United States Full timeThe Patient Service Representative 2 demonstrates accountability, accuracy, and effective communication skills relative to departmental goals. Responsible for inbound calls from a minimum of two departments to support patients in scheduling, completes all registration processes, ...
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customer service representative
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PALCO Inc Charleston, United StatesCustomer Service Representative · Palco is a visionary company pioneering an emerging health-care movement that empowers people with disabilities and those aging to live independent and quality lives. Made possible by our amazing team, Palco provides technology and financial se ...
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Customer Service Representative
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Acentra Health Charleston, United StatesCNSI and Kepro are now Acentra Health Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. · Lead the Way is our rallying cry at Acentra He ...
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Customer Service Representative
4 weeks ago
West Virginia Employer Charleston, United StatesEQUAL OPPORTUNITY EMPLOYER SUMMARY DESCRIPTION: Summary Description Provides excellent customer service, ensuring that all customer needs are met. Responsible for actively promoting, selling, cross-selling and referring the banks products and services to prospective and existing ...
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Field Service Representative
1 week ago
Safelite Group, Inc. Charleston, United States Part timeDoes this position interest you? You should apply - even if you don't match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have ...
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Customer Service Representative
2 weeks ago
The Specialty Companies Charles Town, United StatesJob Description · Job DescriptionWe are looking for a Rockstar Customer Service Rep who loves to be organized You know who you are This person provides telephone and in-person assistance to our valued clients. He or she provides exceptional service to our customers by answering i ...
MyWebsite Customer Service Representative - Charleston, United States - IONOS Inc
Description
Customer Service
Charleston, SC, USA
Base + Commission
Full Time
*Benefits Eligible*
Do **YOU**
Do **YOU**
Do **YOU**
Do **YOU**
Then **WE** want to meet **YOU**
**100% work from home**
IONOS Inc. (*formerly 1&1 IONOS)* is a subsidiary of United Internet - a profitable, publicly held German company with a market cap of over $8 billion. IONOS's North American headquarters is relocating to Philadelphia PA (presently in the Valley Forge suburb of Chesterbrook). IONOS is known for its comprehensive and affordable online products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting-edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence. This position must be filled with a South Carolina resident and is a 100% remote opportunity.
Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide. It also operates 10 highly-secure, green data centers housing more than 90,000 servers.
IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies. In September 2008, IONOS opened a state of the art 55,000 square foot data center in Lenexa, Kansas.
**Job Summary:**
The MyWebsite Customer Service Representative primarily supports IONOS customers with their drag-and-drop website builders through inbound phone calls and email. Additional responsibilities of the position include assisting customers with their domains, email, e-commerce packages, and various marketing tools associated with the website builder. MyWebsite Customer Service Representatives also sell these products, assist with billing issues, and cancel packages as necessary.
**Specific Responsibilities:**
Resolving customer issues via phone, email and chat
Troubleshooting a wide range of technical and billing concerns and educating customers about our products and processes
Demonstrating both technical proficiency and effective soft skills in resolving customer issues
Recommending and selling the right products and services based on customer's business and personal needs
Effectively managing self to meet departmental goals and resolve incoming workload efficiently
**Qualifications:**
Technical support and customer service experience is a plus
Strong written and spoken communication skills
Ability to adapt to changing products and processes
Ability to process and document phone calls, chats and emails efficiently
Ability to project a positive and helpful attitude to customers and colleagues
General familiarity with computer functionality and use of internet (training will be provided for specific IONOS products)
Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.
