Customer Service Representative - Charles Town, United States - The Specialty Companies

The Specialty Companies Charles Town, United States

5 days ago

Description

Job Description

We are looking for a Rockstar Customer Service Rep who loves to be organized You know who you are This person provides telephone and in-person assistance to our valued clients. He or she provides exceptional service to our customers by answering inquiries about our products and services and/or resolving issues or concerns in person, on the phone, and via the internet. In addition, the Customer Service Representative helps with administrative duties, gathers information for follow up for the Sales team, and helps process orders.

The ideal candidate has a pleasant and courteous personality, is fluent in English, can provide excellent customer service even during times of stress, and has strong phone and computer skills. Previous customer service or other related experience is highly preferred.

COMPENSATION

$16 - $19 / hour

RESPONSIBILITIES

Interacts with customers by phone or in person to provide information about products and services, take orders, or document complaints
Coordinates questions and issues with the appropriate department personnel
Maintains records of customer interactions and transactions
Handles customer complaints or escalates when necessary
Meets or exceeds all service and sales targets
Provides administrative assistance as needed
Attends all staff meetings, trainings, and educational classes as required
Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED required; some post high school education or training preferred
Previous customer service or related experience preferred
Printing or Graphic Design experience beneficial
Pleasant/friendly demeanor and an outgoing personality
Highly professional and dependable
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Strong organizational and problem-solving skills
Outstanding phone skills
Strong computer and internet skills, including Microsoft Office suite
Experience with CRM or other customer service software a plus

Service Representative

5 days ago

Orange Elephant Roofing Charleston, United States

Job Description · Job DescriptionSalary: 46,800 Base Salary plus commissions · WE WANT YOU Orange Elephant is seeking self motivated people looking to break through in the sales industry We are looking for potential Sales Representatives who show positive energy and amazing custo ...
Customer Service Representative

5 days ago

Coforge Charleston, United States

We at Coforge are seeking Customer Service Representative with below mentioned skill-set and who can work onsite from Charleston, WV location. · Role: Customer Service Representative · Location: Charleston, WV · Mode of Hire: Full Time · Skills Required: · 1-2 years of Customer ...
Customer Service Representative

1 week ago

City National Bank of West Virginia Charleston, United States

Customer Service Representative at City National Bank (on-site)We are an Equal Opportunity Employer Are you ready to join a team of award-winning customer service professionals? City National Bank is seeking passionate individuals like you to join ou Customer Service, Customer Se ...
Customer Service Representative

1 week ago

Qonten Charleston, United States

**Customer Service Representative** · | Mon, 25 Oct :40:11 GMT · If not licensed, some positions will require obtaining a Property & Casualty license during training (must remain compliant with licensing requirements). Taking inbound calls, youll answer questions regarding cove ...
Patient Services Representative

2 weeks ago

Coastal Pediatric Associates Charleston, United States

Spring in to your new career Coastal Pediatric Associates is currently hiring for a Patient Services Representative in their James Island office. If you enjoy and respect children from newborns to teens and the in-betweens, youll love being a part Patient Services, Representative ...
Area Service Representative

1 week ago

Rug Doctor Charleston, United States

Overview · JOIN THE RUG DOCTOR CLEAN TEAM: Area Service Representative #264 · Rug Doctor is hiring afull-time, Monday-Friday, Area Service Representative (ASR), and is seeking a responsible, self-starter to provide delivery of products and the service of display/equipment, while ...
customer service representative

2 days ago

Family Dollar Charleston, United States

Family Dollar MACCORKLE AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...
Customer Service Representative

1 week ago

ITS Technologies & Logistics Charleston, United States

Overview · ConGlobal is the industry-leading provider of intermodal rail terminal services, auto loading and unloading and container depot services. We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record. W ...
Customer Service Representative

1 week ago

Ichgcp Charleston, United States

**Customer Service Representative** · **Charles River Laboratories International Inc (CRL)** · ****Charleston, SC, US, 29407**** · Customer Service Representative Req ID #: 80533 Location: · Charleston, SC, US, 29407 For nearly 70 years, Charles River employees have worked to ...
Area Service Representative

1 week ago

Rug Doctor Charleston, United States

JOIN THE RUG DOCTOR CLEAN TEAM: Area Service Representative · Rug Doctor is hiring a full-time, Monday-Friday, Area Service Representative (ASR), and is seeking a responsible, self-starter to provide delivery of products and the service of display/equipment, while providing supe ...
Customer Service Representative

4 days ago

Brookfield Properties Charleston, United States

Location · Charleston - 997 Morrison Drive, Suite 402 · Business · We are a leader in the single-family rental (SFR) Aggregation space with over 10,000 homes across the Southeast and Midwest. Maymont Homes was founded in 2011 to bring technology to the single-family rental space. ...
customer service representative

1 week ago

Family Dollar Charleston, United States

Family Dollar SAM RITTENBURG BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cas ...
Customer Service Representative

1 week ago

Western Branch Diesel South Charleston, United States

Customer Service Representative · Western Branch Diesel · South Charleston, WV · $45,000-$50,000 · Western Branch Diesel, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location in South Charleston, West Virginia. This individua ...
Customer Service Representative

1 week ago

West Virginia Employer Charleston, United States

EQUAL OPPORTUNITY EMPLOYER SUMMARY DESCRIPTION: Summary Description Provides excellent customer service, ensuring that all customer needs are met. Responsible for actively promoting, selling, cross-selling and referring the banks products and services to prospective and existing ...
Customer Service Representative

1 week ago

Avenue Charleston, United States

**Location**: Charleston, SC · **Department**: Customer Service **Position Details** · AVENUE A is striving to create the most remarkable eCommerce company that caters to providing the best user expereicen for our customers. If you have a passion for giving back to the average ...
Guest Services Representative

4 days ago

The Loutrel Charleston, United States

SUMMARY: The Guest Services Agent is responsible for providing quality guest services that include registration and check-out, hotel operations, bell and valet service. · The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in po ...
customer service representative

2 weeks ago

Family Dollar Charleston, United States

Family Dollar SAVANNAH HWY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regis ...
Customer Service Representative

1 week ago

City National Bank of WV Charleston, United States

Customer Service Representative at City National Bank (on-site) · We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS · Are you ready to join a team of award-winning customer service professionals? City National Bank is seeking passionate individuals like you to joi ...
Spare Service Representative

1 week ago

Southern Crown Partners Charleston, United States

Come start your career with one of the largest beverage and beer distributors in the Southeast · Job Title: Spare Service Representative (CDL A Driver) · Reports To: Service Manager · FLSA Status: Exempt · Classification: Full Time · Job Summary: The Spare Service Representat ...
customer service representative

2 days ago

Family Dollar Charleston, United States

Family Dollar DOGWOOD ROAD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regis ...