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Service Representative
6 days ago
Orange Elephant Roofing Charleston, United StatesJob Description · Job DescriptionSalary: 46,800 Base Salary plus commissions · WE WANT YOU Orange Elephant is seeking self motivated people looking to break through in the sales industry We are looking for potential Sales Representatives who show positive energy and amazing custo ...
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Customer Service Representative
6 days ago
Coforge Charleston, United StatesWe at Coforge are seeking Customer Service Representative with below mentioned skill-set and who can work onsite from Charleston, WV location. · Role: Customer Service Representative · Location: Charleston, WV · Mode of Hire: Full Time · Skills Required: · 1-2 years of Customer ...
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Customer Service Representative
1 week ago
Western Branch Diesel South Charleston, United StatesCustomer Service Representative · Western Branch Diesel · South Charleston, WV · $45,000-$50,000 · Western Branch Diesel, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location in South Charleston, West Virginia. This individua ...
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Patient Services Representative
2 weeks ago
Coastal Pediatric Associates Charleston, United StatesSpring in to your new career Coastal Pediatric Associates is currently hiring for a Patient Services Representative in their James Island office. If you enjoy and respect children from newborns to teens and the in-betweens, youll love being a part Patient Services, Representative ...
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Area Service Representative
1 week ago
Rug Doctor Charleston, United StatesOverview · JOIN THE RUG DOCTOR CLEAN TEAM: Area Service Representative #264 · Rug Doctor is hiring afull-time, Monday-Friday, Area Service Representative (ASR), and is seeking a responsible, self-starter to provide delivery of products and the service of display/equipment, while ...
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Customer Service Representative
1 week ago
City National Bank of West Virginia Charleston, United StatesCustomer Service Representative at City National Bank (on-site)We are an Equal Opportunity Employer Are you ready to join a team of award-winning customer service professionals? City National Bank is seeking passionate individuals like you to join ou Customer Service, Customer Se ...
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customer service representative
2 weeks ago
Family Dollar Charleston, United StatesFamily Dollar SAVANNAH HWY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regis ...
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Customer Service Representative
1 week ago
ITS Technologies & Logistics Charleston, United StatesOverview · ConGlobal is the industry-leading provider of intermodal rail terminal services, auto loading and unloading and container depot services. We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record. W ...
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Customer Service Representative
1 week ago
Qonten Charleston, United States**Customer Service Representative** · | Mon, 25 Oct :40:11 GMT · If not licensed, some positions will require obtaining a Property & Casualty license during training (must remain compliant with licensing requirements). Taking inbound calls, youll answer questions regarding cove ...
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Spare Service Representative
1 week ago
Southern Crown Partners Charleston, United StatesCome start your career with one of the largest beverage and beer distributors in the Southeast · Job Title: Spare Service Representative (CDL A Driver) · Reports To: Service Manager · FLSA Status: Exempt · Classification: Full Time · Job Summary: The Spare Service Representat ...
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customer service representative
2 weeks ago
Family Dollar South Charleston, United StatesFamily Dollar MACCORKLE AVE SW [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...
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Customer Service Representative
1 week ago
Ichgcp Charleston, United States**Customer Service Representative** · **Charles River Laboratories International Inc (CRL)** · ****Charleston, SC, US, 29407**** · Customer Service Representative Req ID #: 80533 Location: · Charleston, SC, US, 29407 For nearly 70 years, Charles River employees have worked to ...
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customer service representative
1 week ago
Family Dollar Charleston, United StatesFamily Dollar SAM RITTENBURG BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cas ...
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Guest Services Representative
5 days ago
The Loutrel Charleston, United StatesSUMMARY: The Guest Services Agent is responsible for providing quality guest services that include registration and check-out, hotel operations, bell and valet service. · The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in po ...
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Patient Service Representative
4 days ago
ZOLL LifeVest Charleston, United StatesJob Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division ...
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Customer Service Representative
1 week ago
City National Bank of WV Charleston, United StatesCustomer Service Representative at City National Bank (on-site) · We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS · Are you ready to join a team of award-winning customer service professionals? City National Bank is seeking passionate individuals like you to joi ...
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customer service representative
3 days ago
Family Dollar Charleston, United StatesFamily Dollar DOGWOOD ROAD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regis ...
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Customer Service Representative
1 week ago
Avenue Charleston, United States**Location**: Charleston, SC · **Department**: Customer Service **Position Details** · AVENUE A is striving to create the most remarkable eCommerce company that caters to providing the best user expereicen for our customers. If you have a passion for giving back to the average ...
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customer service representative
3 days ago
Family Dollar Charleston, United StatesFamily Dollar MACCORKLE AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...
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Area Service Representative
1 week ago
Rug Doctor Charleston, United StatesJOIN THE RUG DOCTOR CLEAN TEAM: Area Service Representative · Rug Doctor is hiring a full-time, Monday-Friday, Area Service Representative (ASR), and is seeking a responsible, self-starter to provide delivery of products and the service of display/equipment, while providing supe ...
Customer Service Representative - Charleston, United States - West Virginia Employer
Description
EQUAL OPPORTUNITY EMPLOYER SUMMARY DESCRIPTION:
Summary Description Provides excellent customer service, ensuring that all customer needs are met. Responsible for actively promoting, selling, cross-selling and referring the banks products and services to prospective and existing customers.
Opens and maintains all types of customer product accounts and serves as primary contact for resolving routine and complex problems on customer accounts.
Provides assistance to other areas of the branch as needed, including assisting the Branch Manager in coaching customer service representative (CSR) staff in referral opportunities, and performing the essential functions of a CSR.
Essential Functions Consistently executes Citys phone, platform, and CSR service standards to provide excellent customer service Displays a positive and professional attitude at all times Actively promotes and sells the banks products and services to prospective and existing customers by using Citys customer conversation model to uncover customer needs Maintains an up to date working knowledge of the bank's products and services Assists customers with routine maintenance and complex service issues; sees through to completion Assists customers with loan applications, recommends appropriate loan structure, gathers required documents, submits package to retail loan department and closes retail loans as needed Meets minimum individual production levels for retail loans, checking accounts and mortgage referrals; actively contributes to branch goals Develops and maintains customer relationships; actively seeks referral resources from existing customers Seeks to develop and maintain centers of influence for new referral business Refers customers to other departments and business partners appropriately May act as primary branch contact in absence of Branch Manager Maintains a general knowledge of the competitive environment Completes all required training within predetermined time limit Adheres to all bank regulatory, audit, and compliance policies and procedures Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job Position Requirements High school diploma or equivalent 2+ years of demonstrated sales and service skills 2+ years of customer service experience Prior retail loan experience 2+ years of banking experience preferred Ability to multi-task, organize and prioritize to ensure excellent customer service Displays professional dress and demeanor Personal computer proficiency Must be compliant with Loan Officer Requirements of the SAFE Mortgage Licensing Act and Regulation Z.
Compliance includes a review of the candidates financial responsibility, character, and general fitness prior to placement in role. Within 30 days of employment, employee must comply with NMLS registration and corresponding background check requirements Typically the employee may sit to perform work; however, there may be some standing, walking, bending and lifting 510 pounds Work is generally performed indoors in environmentally-controlled conditions Critical Skills / Expertise Excellent customer service and sales skills Strong leadership skills Excellent oral communication and listening skills Knowledge of the banks operations, policies and procedures