- An expert-level understanding of hardware and software Demonstrated expertise and proficiency in diagnosing complex problems with computer hardware and software with ability to apply solutions to the problems. Experience in dealing with anti-virus, anti-spam, wireless communication, mobile devices, and security in the information technology field.
- Experience in handling and liaising with multiple vendors/Partner/Teams.
- Solid knowledge of data communication and networking internet protocols, such as TCP/IP, Ethernet and Serial interface standards, Change Management, and Active Directory. Knowledge of JAMF, Microsoft SCCM, Microsoft Intune, FileVault Disk Encryption Interact with numerous computer platforms in a multi-layered client server environment.
- Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems. Strong ability to quickly and independently master new technology, then provide support and consultation on usage of new technologies.
- Strong customer service orientation. A strong team player, works effectively under pressure, and ability to multi-task.
- Works in close collaboration with laboratory tech and assisting with installation and maintenance of software.
- Excellent interpersonal communication skills (verbal, written and listening) since he or she will have daily interaction with faculty, administrators, and staff. Exceptional documentation skills.
- Both English and Local Language.
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Senior Specialist
6 days ago
United Airlines Chicago, United StatesThis Chicago-based position will require, on average, three days per week in our downtown office.There's never been a more exciting time to join United Airlines. We're on a path toward becoming the best airline in the history of aviation. Our shared purpose - Connecting People, U ...
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Senior Specialist
1 week ago
United Airlines Chicago, United States· This Chicago-based position will require, on average, three days per week in our downtown office. · There's never been a more exciting time to join United Airlines. We're on a path toward becoming the best airline in the history of aviation. Our shared purpose - Connecting Pe ...
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Senior Specialist
5 days ago
LTIMindtree Chicago, United StatesAbout Us: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to ...
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Senior Specialist
5 days ago
LTIMindtree Chicago, United StatesAbout Us: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to ...
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Senior Specialist
2 weeks ago
United Airlines Chicago, United States**Description** · **_This Chicago-based position will require, on average, three days per week in our downtown office._** · There's never been a more exciting time to join United Airlines. We're on a path toward becoming the best airline in the history of aviation. Our shared pur ...
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Senior Specialist
3 days ago
United Airlines Chicago, United States· This Chicago-based position will require, on average, three days per week in our downtown office. · There's never been a more exciting time to join United Airlines. We're on a path toward becoming the best airline in the history of aviation. Our shared purpose - Connecting Pe ...
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Senior Specialist
5 days ago
LTIMindtree Chicago, United StatesAbout Us: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to m ...
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Senior Specialist
3 weeks ago
LTIMindtree Chicago, United StatesAbout Us: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to m ...
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Senior Specialist
3 weeks ago
LTIMindtree Chicago, United StatesAbout Us: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to m ...
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Senior Specialist
3 weeks ago
United Airlines Chicago, United States Full timeThis Chicago-based position will require, on average, three days per week in our downtown office. · There's never been a more exciting time to join United Airlines. We're on a path toward becoming the best airline in the history of aviation. Our shared purpose – Connecting People ...
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Senior Specialist
5 days ago
United Airlines Chicago, United States Full timeThis Chicago-based position will require, on average, three days per week in our downtown office. · There's never been a more exciting time to join United Airlines. We're on a path toward becoming the best airline in the history of aviation. Our shared purpose – Connecting People ...
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Senior Specialist
3 weeks ago
LTIMindtree Chicago, United StatesAbout Us: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to m ...
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Senior Specialist Global Service Management
1 week ago
Aurora Innovations Oak Ridge, United StatesAt our location in Wetzlar (40 minutes from Frankfurt a. Main), we are currently seeking a full-time Senior Specialist Global Service Management / Key User SAP SD (all genders): · Leica. The Essentials. · Leica Camera AG is an internationally operating premium manufacturer of cam ...
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Senior Benefits Specialist
6 days ago
LaSalle Network Chicago, United StatesOur client is one of the top law firms in the world, known for its excellence and commitment to providing legal services of the highest caliber. They are looking for a dynamic Senior Benefits Specialist to join their team The Senior Benefits Specialist will be responsible for man ...
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Senior Collections Specialist
5 days ago
The LaSalle Group Chicago, United StatesLaSalle Network is currently partnered with a Fintech company looking for a Senior Collections Specialist to join their team. The position is fully remote but has centralized hubs based in the Chicago, Dallas, Florida or California area. The role does require collections experien ...
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DC Specialist Senior
1 week ago
The Capital Group Companies Inc Chicago, United StatesI can succeed as a Defined Contribution (DC) Specialist Senior · As a Defined Contribution Senior Specialist, you are a product specialist. You will be responsible for providing support to the intermediary sales force and institutional client/consultant relationship managers to s ...
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Senior Production Specialist
2 weeks ago
AIG - American International Group, Inc. Chicago, United StatesSenior Underwriter, Lex. Pro. Join us as a Senior Underwriter to make a greater impact through your technical expertise and people skills. This could be the ideal chance to step up into your first Senior level role. Make your mark in Underwriting. Le Production Specialist, Produc ...
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Senior Benefits Specialist
1 week ago
LaSalle Network Chicago, United StatesOur client is one of the top law firms in the world, known for its excellence and commitment to providing legal services of the highest caliber. They are looking for a dynamic · Senior Benefits Specialist · to join their team The · Senior Benefits Specialist · will be respons ...
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Senior Benefits Specialist
1 week ago
The LaSalle Group Chicago, United StatesOur client is one of the top law firms in the world, known for its excellence and commitment to providing legal services of the highest caliber. They are looking for a dynamic Senior Benefits Specialist to join their team The Senior Benefits Specialist will be responsible for man ...
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Senior Benefits Specialist
1 week ago
LaSalle Network Chicago, United StatesOur client is one of the top law firms in the world, known for its excellence and commitment to providing legal services of the highest caliber. They are looking for a dynamic Senior Benefits Specialist to join their team The Senior Benefits Specialist will be responsible for man ...
Senior Specialist - Chicago, United States - HCL Technologies Ltd.
Description
Job Description (Posting).Title :
Desktop Support with Service Now
Location :
New Linox IL
Rate :
$31/hr
No of Openings : 1
Contract
Job Description:
(2.) To independently resolve tickets within agreed SLA of ticket volume and time
(3.) To adhere to quality standards, regulatory requirements and company policies
(4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts
(5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases.
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