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Passport Support Manager
3 weeks ago
CGI Technologies and Solutions, Inc. Minneapolis, United States**Passport Support Manager****Category:** Project Management**Main location:** United States, Minnesota, Minneapolis**Position ID:** J **Employment Type:** Full Time**Position Description:**The Passport Support Manager is responsible for excellent and compliant contract performan ...
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Passport Support Manager
1 week ago
CGI Group, LLC Minneapolis, United StatesPosition Description: · The Passport Support Manager is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ensuring that performance requirements are upheld during contract per ...
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Passport Support Manager
2 weeks ago
CGI Minneapolis, United StatesPassport Support Manager Category: Project Management Main location: United States, Minnesota, Minneapolis Position ID:J Employment Type: Full Time Position Description: The Passport Support Manager is responsible for excellent and compliant contract performance at the location a ...
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Passport Support Manager
5 days ago
CGI Technologies and Solutions, Inc. Minneapolis, United States**Passport Support Manager** · **Category:** Project Management · **Main location:** United States, Minnesota, Minneapolis · **Position ID:** J · **Employment Type:** Full Time · **Position Description:** · The Passport Support Manager is responsible for excellent and compliant ...
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Supportive Housing Case Manager
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Supportive Housing Case Manager
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Supportive Housing Case Manager
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Research Support Manager 2
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Research Support Manager 2
1 day ago
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Program Manager- Family Supportive Housing
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Minnesota Council of Nonprofits Minneapolis, United StatesAccepting Applications until Filled · About our Team: · The Resident Services team provides transformative, affordable, and supportive housing and elevates the voices of the communities we serve that are disproportionately affected by systemic inequities. PPL provides 1,600 housi ...
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Medline Industries Minneapolis, United StatesMedline is looking for an Account Management Support Representative. In this position, you will be responsible for servicing and managing relationships with existing accounts. · Responsibilities · Responsible for managing a book of business for existing accounts. · Conduct regu ...
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Field Product Support Relationship Manager
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Supportive Housing Case Manager Internship
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Permanent Support Housing Lead Case Manager
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U.S. Bank Minneapolis, United StatesAt U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each ...
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Passport Support Manager
3 weeks ago
CGI Technologies and Solutions, Inc. Minneapolis, United States**Passport Support Manager** · **Category:** Project Management · **Main location:** United States, Minnesota, Minneapolis · **Position ID:** J · **Employment Type:** Full Time · **Position Description:** · The Passport Support Manager is responsible for excellent and compl ...
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Clinical Support Manager
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Native American Community Minneapolis, United StatesJob Description · Job DescriptionJob Summary: Native American Community Clinic's Medical Department is seeking an experienced Clinical Support Manager to join our team. This position will be responsible for directing, supervising, and coordinating Native American Community Clinic ...
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Desktop Support Manager
3 weeks ago
Coforge Minneapolis, United StatesRole: Desktop Support Manager · Location: Minneapolis, MN · Mode of Hire: Full Time · Role and Responsibilities:- · Documentation of problems and their solutions as they are uncovered. · Project management of moves. · Be the lead EUC representation in appropriate meetings and co ...
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Passport Support Manager
3 weeks ago
CGI Group, LLC Minneapolis, United StatesPassport Support Manager Position Description The Passport Support Manager is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ensuring that performance requirements are uphe ...
Passport Support Manager - Minneapolis, United States - CGI
Description
Passport Support ManagerCategory: Project Management
Main location: United States, Minnesota, Minneapolis
Position ID:J
Employment Type: Full Time
Position Description:
The Passport Support Manager is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ensuring that performance requirements are upheld during contract performance. The Passport Support Manager shall liaise with DOS staff and have full authority to act on behalf of the Contractor within the scope of operations at the location, including personnel management and hire/fire authority.
Your future duties and responsibilities:
Future duties and responsibilities
Anticipated tasks include, but are not limited to the following:
•Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standards
•Responsible for Daily Reporting (see PWS Section C.4. Deliverables) and with input from the Government Management staff, the Passport Support Manager assigns Contractor personnel to specific work areas in order to accommodate fluctuating workloads
•Ensures that each Contractor employee signs an acknowledgement of the Passport Internal Controls and a Standards of Conduct within 1-day after employment and ensures Contractors adhere to internal controls, the Privacy Act, and personally identifiable information (PII) standards
•Hire and manage a technically proficient and professionally capable staff throughout the life of the contract
•Provide timely deliverables and performance related data to the Government in order to allow adequate monitoring, oversight, and performance measurement of support services
•Conduct continuous improvement activities to realize improved service delivery capabilities and performance
•Promote innovation, efficiency, and effectiveness
•Resolve problems with minimal disruption to the activities being performed under the contract.
•Respond rapidly to surge requests and provide the appropriate levels of qualified staff
•Participate in conference calls and digital video conferences with DOS and other U.S. Government agencies
•May be requested to provide formal and informal briefings to visitors or at off-site conferences
•Support USG in ongoing studies and evaluations
•Ensure satisfactory conformance with contract provisions and performance metrics
•When assigned to a smaller Agency, the Passport Support Manager will be required to perform cashier closeout duties. Closeout duties such as: verify that the fee matches the type of application submitted, deposit the moneys into a bank designated by DOS, enter deposits into banking system (i.e. OTCNet), perform counter balance verifications with the counter management, close-out and reset cash registers daily
•Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use
•Knowledge and expertise in personnel management
•Excellent oral and written communication skills
•Advanced understanding of MS office applications (Excel, Word, Outlook, and PowerPoint)
•Ability to prioritize workload for large teams and possess excellent organizational skills
•Ability to interpret and apply regulatory material
•Capable of performing duties of any Section Leader
Must be bonded if performing cashier closeout functions
Required qualifications to be successful in this role:
Required qualifications to be successful in this role
•Bachelor's Degree, and;
•Eight (8) years of progressive management experience in a production or office environment, including;
•Four (4) years managing a team the size and scope of the Passport Center or Agency assigned, including;
•Four (4) years managing seasonal/temporary work force, including;
Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook
Desired qualifications/non-essential skills required:
•PMP Certification
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level, experience and training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $85,000-$90,000K.
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