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    service representative - Doral, United States - FirstBank PR

    FirstBank PR
    FirstBank PR Doral, United States

    3 weeks ago

    Default job background
    Description
    SERVICE REPRESENTATIVE (TELLER) - DEERFIELD

    Essential Functions:

    • Accept cash items deposits, and complete regulatory forms and logs are required.
    • Verifies amounts on deposits and examines checks for endorsement.
    • Enters deposits in depositors' passbooks, if applicable, or issues receipts to customers.
    • Cashes checks and pays out money upon verification of signatures and customer balances.
    • Places hold on accounts for uncollected funds.
    • Balance cash and ATM (if applicable) transactions daily.
    Process general ledger entries as required.

    • Order supply of cash to meet daily needs, count incoming cash and prepare cash for shipment.
    • Provide additional customer service, including sell domestic exchange, travelers' checks, money orders, cashier checks, payments of loans and pay off, payments of safe deposit box, etc.
    • Maintain proper log of official checks, night depository, etc.
    • Promote Bank's services and cross-sale Bank's products.
    • Make concentrated efforts to solve customer problems.
    • Make recommendations to supervisor about possible methods to improve department functions.
    • File signatures cards and maintain supplies for the teller area.

    Competencies:

    • Customer focus
    • Building strong relations
    • Communication
    • Business acumen
    • Problem analysis & solution
    • Ownership
    • Vision & values
    • Collaboration & teamwork

    Required Education and Experience:

    • Previous cash handling experience
    • Strong knowledge of Microsoft Office
    • Good mathematical and communication skills

    Preferred Education and Experience:

    • A formal training as a teller in a finance institution
    • Three years of experience in a similar job or equivalent combination

    Other Duties Disclaimer:


    Please note this position profile is not designed to cover or include a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    Duties, responsibilities and activities may change at any time with or without notice.
    EOE/DV/M/F/DFWP

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