Jobs
>
Customer Service Representative
>
Doral

    Customer Service Representative - Doral, United States - TOTALPACK INC

    TOTALPACK INC
    TOTALPACK INC Doral, United States

    6 days ago

    Default job background
    Description

    Job Description

    Job Description
    • Serves customers by providing product and service information and resolving product and service problems.
    • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
    • Handle heavy Inbounds & Outbound calls
    • Opens customer accounts by recording account information.
    • Maintains customer records by updating account information.
    • Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
    • Take orders over the phone & In person.
    • Cross-selling is a MUST
    • Monthly Telemarking calls for clients who have not purchased in a while
    • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
    • Contributes to team effort by accomplishing related results as needed.
    • • Greet customers face to face and process orders.

      • Assist with placement of orders, refunds, or exchanges

      • Take payment information and other pertinent information such as addresses and phone numbers

      • Answer questions about warranties or terms of sale

      • Inform customers of deals and promotions

      • Sell products and services

      • Work with customer service trainer to ensure proper customer service is being a deliverer

    Work Hours & Benefits:

    Monday-Friday Full Time

    Monthly Bonus: for Metric Met of Order & Sales.

    Vacation Pay, Sick time, Health Benefits after 90-day probation.

    Customer Service Representative Qualifications / Skills:

    • Customer service
    • Product knowledge
    • Market knowledge
    • Quality focus
    • Problem-solving
    • Documentation skills
    • Phone skills
    • Listening
    • Resolving conflict
    • Inbound call & outbound Experienced
    • Multi-tasking
    • MUST be able to Speak English & Spanish

    Education, Experience, and Licensing Requirements:

    • University/college degree is an asset but not required
    • Familiarity with office software and phone systems is a plus
    • Previous experience in Customer Service is preferred

    This is an in-office position and we are not offering at this time remote work or relocation at this time.

    Starting Salary:

    15.00 to 16.00 an Hour

    Monthly Bonus: range from to based on your sales.


    Employment Type
    Full-time

    Requirements:

    • Strong phone contact handling skills and active listening

    • Customer orientation and ability to adapt/respond to different types of characters

    • Ability to Work Under Pressure

    • Attention to Detail

    • Phone Skills

    • Positive Attitude

    • Problem Solving

    • English and Spanish

    Please send us your Resume.

    Thank You - HR Recruiter for TotalPack.

    Company DescriptionEstablished in 1991, TOTALPACK, Inc. is a company of, packaging, shipping, janitorial, warehouse, air cargo supplies. We are a wholesale distributor.

    Total pack is currently seeking an EXPERIENCE Customer Service Associate We are urgently hiring for these positions.

    TotalPack is a wholesale distributor that sells packaging supplies, warehouse supplies, and Janitorial Supplies, and we do Custom Tape printing.
    We serve all of Dade and Broward.

    Company Description

    Established in 1991, TOTALPACK, Inc. is a company of, packaging, shipping, janitorial, warehouse, air cargo supplies. We are a wholesale distributor.\r
    \r
    Total pack is currently seeking an EXPERIENCE Customer Service Associate We are urgently hiring for these positions. \r
    \r
    TotalPack is a wholesale distributor that sells packaging supplies, warehouse supplies, and Janitorial Supplies, and we do Custom Tape printing.\r
    We serve all of Dade and Broward.
  • Water-Land Manufacturing & Supply LLC - Continent

    Customer Service Representative

    6 days ago

    Water-Land Manufacturing & Supply LLC - Continent Doral, United States

    **Job Title**:Customer Service Representative · **Department**: MFG-Supply · **Reports to**:Customer Service Manager · **Job Summary**: A Customer Service Representative (CSR) plays a crucial role in serving as a liaison between a company and its customers. They are typically the ...

  • White Eye Consulting, Inc.

    Customer Service Representative

    6 days ago

    White Eye Consulting, Inc. Doral, United States

    We are a growing consulting firm seeking customer service representatives. We are looking for ambitious professionals to join our highly competitive team. · Job Duties: · - Identify customers needs and recommend the appropriate solutions · - Escalate any issues to Quality Assuran ...

  • White Eye Consulting, Inc.

    Customer Service Representative

    6 days ago

    White Eye Consulting, Inc. Doral, United States

    We are a growing consulting firm seeking customer service representatives. We are looking for ambitious professionals to join our highly competitive team. · Job Duties: · - Identify customers needs and recommend the appropriate solutions · - Escalate any issues to Quality Assuran ...

  • Ricoma International Corporation

    Customer Service Representative

    3 days ago

    Ricoma International Corporation Medley, United States

    Join the dynamic team at RICOMA International Corporation, the unrivaled global leader in the R&D, design, manufacturing, and distribution of industrial and commercial embroidery machines, heat presses, printers & more We're on the lookout for a Help Desk Technician who can bring ...

  • Nearly Natural

    Customer Service Representative

    4 days ago

    Nearly Natural Hialeah, United States

    **Summary** · The Customer Service Representative is responsible for assisting customers in real time, providing prompt responses and problem resolution to all customer inquiries and concerns through the customer support existing channels. He/she will work very closely with inter ...

  • Business Sales Firm

    Client Service Representative Entry Level

    3 days ago

    Business Sales Firm Hialeah, United States

    We have been a leader within the business consulting industry for years. We are pioneering the next wave of growth for our newest clients in the auto glass industry, which is expected to be exponential. A career as a Client Service Representative would mean the opportunity to del ...

  • VORTEX INDUSTRIES, LLC

    Customer Service Representative

    3 days ago

    VORTEX INDUSTRIES, LLC Miami, United States

    : · Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, yo ...

  • PS Communications

    Customer Service Representative

    3 days ago

    PS Communications Miami Gardens, United States

    **PS Communications **is a fast-growing business consulting firm taking over the Miami area and looking for the next great addition to our Customer Service Team. We are nationally recognized as a premier promotional provider for our renowned clients. We have expanded our telecomm ...

  • SP Plus Corporation

    Guest Service Representative

    3 days ago

    SP Plus Corporation Miami, United States

    Overview: · USA Parking Systems, a wholly owned subsidiary of SP+, is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a ...

  • Mosaic Companies, LLC

    Customer Service Representative

    3 days ago

    Mosaic Companies, LLC Miami, United States

    Mosaic Companies is seeking a **Customer Service Representative** to join our team in Miami, FL Location. This role supports customers by providing helpful information, answering questions, and responding to complaints promptly. This role supports our customers by providing infor ...

  • Rhino Led Inc.

    Customer Service Representative

    6 days ago

    Rhino Led Inc. Miami, United States

    We're on the search for Customer Service Representatives who are looking to work within a team oriented business. · **Responsibilities**: · - Working with the team to conduct proper customer service on behalf of our Brands · - Participation in customer evaluations · - Engagement ...

  • VA Visionaries

    Customer Service Representative

    5 days ago

    VA Visionaries Miami, United States

    Pay: $ $22.06 per hour · **Benefits**: · - 401(k) · - Dental insurance · - Flexible schedule · - Health insurance · - Paid time off · - Vision insurance · Experience level: · - No experience needed · Shift: · - Day shift · Weekly day range: · - Monday to Friday · Work setting: · ...

  • American Airlines

    Member Services Representative

    5 days ago

    American Airlines Miami, United States

    **Intro**: · Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges ...

  • DBLux Professional

    Customer Service Representative

    6 days ago

    DBLux Professional Miami, United States

    **About us** · DBLux Professional is a small business in Miami, FL. We are professional, agile and innovative. · Our work environment includes: · - Modern office setting · - Food provided · - Modern office setting · - Growth opportunities · Pay: $ $21.96 per hour · **Benefits**: ...

  • J&G Insurance Services

    Customer Service Representative

    1 week ago

    J&G Insurance Services Miami, United States

    Job Summary: · - Manage large amounts of incoming calls · - Direct these calls to the right agent · - Generate sales leads for CSRs · - Identify and assess customers' needs to achieve satisfaction · - Build sustainable relationships of trust through open and interactive communica ...

  • Florida One Insurance Agency

    Bilingual Customer Service Representative

    6 days ago

    Florida One Insurance Agency Coral Gables, United States

    Overview: · We are seeking a highly motivated and customer-oriented Bilingual Customer Service Associate to join our team. As a Bilingual Customer Service Associate, you will be responsible for providing exceptional service to our customers in both English and Spanish. This is a ...

  • Infinity Systems

    Customer Service Representative

    1 week ago

    Infinity Systems Miami Beach, United States

    Elis is Europe's leading expert in textile services. With over people working at 440 locations in 29 countries, we ensure that the supply concepts of approximately customers worldwide run smoothly. This is an impressive achievement that deserves respect. · In Germany and Austria, ...

  • Jeanette M Linker Insurance Agency Inc

    Client Services Representative

    1 week ago

    Jeanette M Linker Insurance Agency Inc Polo, United States

    Ready for that change you've been telling yourself about? · Looking for a new career where you're valued and well compensated? · **Come join our team** · 1st year, join us as our Client Services Representative and grow into a licensed office assistant specializing in Auto /Home I ...

  • Florida One Insurance

    Customer Service Representative

    6 days ago

    Florida One Insurance Fort Lauderdale, United States

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSR ...

  • Florida One Insurance

    Customer Service Representative

    6 days ago

    Florida One Insurance Margate, United States

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSR ...