- Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform
- Partner with the Account Executives during (business) discovery calls and prepare/deliver presentations and product demonstrations explaining Whatfix products to prospects and customers
- Successfully manage and execute on-site or remote solution demonstrations with the assistance of Account Executives responsible for representing the product to customers and at field events such as conferences, seminars, etc.
- Evangelize Whatfix products to prospects, customers, and partners via presentations and product demos
- Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers
- Convey feature input and customer requirements to Product Management teams
- Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value Assessment calls, and more
- Respond to objections during solution presentations and articulate the value and return on investment delivered
- Establish and maintain a deep understanding of the overall Whatfix product portfolio and the competitive landscape
- Understand and study Whatfix deployments across industries and develop industry best practices and use cases based on our current deployments
- Self-driven interest to learn more about customers' business, digital transformation trends in their industry, and presenting a thought leadership on Whatfix solving their pain points
- Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform
- Liaise with the Engineering, Product, Marketing, and Sales teams to provide consultative product expertise for all customer needs
- Effectively communicate & build confidence with customers across teams (Engineering, Product, Marketing, and Sales)
- 5+ years of Technical Pre-Sales / Sales Engineering / Solutions Consulting experience
- Ability to study existing deployments across industries like insurance, technology, financial services, and healthcare and communicate the use cases and results to new prospects from these industries.
- Background in understanding existing deployments across applications like CRM (Salesforce, Microsoft), HR (Workday, Oracle, SAP), and communicating the use cases and results to new prospects looking to deploy Whatfix on these platforms
- Experience as a Solutions Consultant at an Application Software Company catering to industries relevant to Whatfix: Insurance, Healthcare, Technology, Financial Services, Manufacturing
- Consultative selling experience; listening to customer needs and shaping a shared vision for a solution
- Ability to creatively explain and present complex concepts in an easy-to-understand manner
- Understanding of high-performance software and Enterprise SaaS
- Excellent written and verbal communication skills to communicate professionally
- Self-motivated with strong interpersonal and problem-solving skills
- Ability to work well in a highly dynamic team environment focussed on providing above-industry-standard customer service
- Ability to travel to on-site meetings
- Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco
- With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list
- Recognized by Forrester and Everest Group as a 'Leader' in the digital adoption space and listed by LinkedIn among one of the Top 5 startups in India in 2020
- Listed in Deloitte Technology Fast 500 among fastest-growing companies in North America for 2022 and 2021 and recognized as a Great Place to Work
- Our Customer centricity is evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights
- Mac shop, work with the newest technologies
- Unlimited PTO policy
- Paid maternity/paternity leave
- Monthly cell phone stipend
- Medical, Dental, and Vision coverage (Whatfix pays 80% of the premium for individuals and their families; for the HSA, Whatfix contributes $1,000 for individuals and $2,000 for a family)
- Team and company outings
- Learning and Development benefits
-
Solutions Consultant
2 weeks ago
Cypress HCM San Jose, United StatesJob Description · Job Description · Solutions Consultant [Product Owner / Project Manager]We have an exciting opportunity for a Solutions Consultant [Product Owner / Project Manager] with the top leading multimedia and creative software company in the world. · Responsibilities:R ...
-
Solutions Consultant
2 weeks ago
NextDeavor San Jose, United States· Solutions Consultant · 6+ Months W2 Contract · San Jose, CA · Benefits You'll Love: NextDeavor offers health, vision and dental benefits for contract employees · Paid sick leave eligibility is contingent on state of residence · Optional 401k Plan (excludes employer match) · ...
-
Sr. Solutions Consultant
1 week ago
Whatfix San Jose, United StatesWho we are · Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user f ...
-
Technical Solutions Consultant
1 week ago
Genesis10 San Jose, United StatesOur client, the world's leading search engine and technology company, is seeking a Technical Solutions Consultant. This is a 9 month + contract and hybrid remote position located in San Jose, CA. · Summary · The client's communication suite products are growing rapidly and gett ...
-
Technical Solutions Consultant
1 week ago
ICONMA San Jose, United StatesTop 3 Daily Responsibilities: (3+ bullets of the main responsibilities on the assignment) · Partner closely with OEM and carrier business development, product and engineering leads to understand product direction and ensure it is in alignment with partner needs. · Track & prio ...
-
Solutions Consultant
2 weeks ago
NextDeavor, Inc. San Jose, United States**Solutions Consultant** · **6+ Months W2 Contract** · **San Jose, CA** · **Benefits You'll Love**: · - NextDeavor offers health, vision and dental benefits for contract employees · - Paid sick leave eligibility is contingent on state of residence · - Optional 401k Plan (excludes ...
-
Senior Solution Consultant
2 weeks ago
ServiceNow Santa Clara, United StatesJob Description · Job DescriptionCompany Description · At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joinin ...
-
Solutions Consultant Product Owner
2 weeks ago
Intelliswift Software San Jose, United StatesJob Title: Solutions Consultant [Product Owner / Project Manager] (Hybrid) · Duration: 6 Months · Location: San Jose, CA-95110 · Pay Rate: $77.81/hr. · Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our ...
-
Sr. Solutions Consultant
2 weeks ago
Whatfix San Jose, CA, United StatesWho we areWhatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedb ...
-
BPA Functional Solution Consultant
3 weeks ago
Saransh Santa Clara, United StatesRole: BPA Functional Solution Consultant · Location: Santa Clara, CA (Onsite) · Job Type: Contract · Job Responsibilities: · Assess the business requirement (RIT) and work with BPA/End users to review/streamline the requirement to deliver business value. · Define and write/revie ...
-
BPA Functional Solution Consultant
1 week ago
InterSources Santa Clara, United StatesResponsibilities · BPA Functional Solution Consultant · Location: Santa Clara, CA, (Day 1 onsite) · Long Term · Must Have Skills: · 7-10 years' experience in providing IT solutions to complex business problems by using varying technologies · Candidate will have a mix of Q2C ...
-
BPA Functional Solution Consultant
3 weeks ago
Saransh Santa Clara, United StatesRole: BPA Functional Solution Consultant · Location: Santa Clara, CA (Onsite) · Job Type: Contract · Job Responsibilities: · Assess the business requirement (RIT) and work with BPA/End users to review/streamline the requirement to deliver business value. · Define and write/r ...
-
Director, Solutions Consulting
4 days ago
Adobe San Jose, United StatesOur Company · Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful ...
-
BPA functional solution consultant
1 week ago
Saranshinc Santa Clara, United StatesAssess the business requirement (RIT) and work with BPA/End users to review/streamline the requirement to deliver business value. · Define and write/review the Functional process document (FS) in line with the BPD/BRD. · Present the FS to the Technical architect for them to compl ...
-
BPA Functional Solution Consultant
2 days ago
Tata Consultancy Services Santa Clara, United StatesTechnical/FunctionalSkills · •Assess the business requirement (RIT) andwork with BPA/End users to review/streamline the requirement to deliverbusiness value. · •Assessing the systems architecture currentlyin place and working with technical teams to recommend solutions to impro ...
-
BPA Functional Solution Consultant
4 weeks ago
Diverse Lynx Santa Clara, United StatesAssess the business requirement (RIT) and work with BPA/End users to review/streamline the requirement to deliver business value. · Assessing the systems architecture currently in place and working with technical teams to recommend solutions to improve it. · Define and write/revi ...
-
Sr. Solution Consultant
3 weeks ago
ServiceNow Santa Clara, United StatesSr. Solution Consultant - Security Practice · ServiceNow · ServiceNow allows employees to work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it. · View company page · At ServiceNow, our technology makes the ...
-
Senior Solution Consultant
3 weeks ago
Ushur Santa Clara, United StatesUshur is transforming the way enterprises communicate and engage with customers. Fueled by consumer's self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation, ena ...
-
ServiceNow Santa Clara, United States Full timeJob Description · AVP Solution Consulting, Employee Experience Workflows leader will focus on these activities within this role: · Direction of the SC Team Leads and Managers and other SC's within the region, and development of long-term coverage plans for the region · Lead cha ...
-
Advisory Solution Consultant, Employee Workflows
2 weeks ago
ServiceNow Santa Clara, United StatesJob Description · Job DescriptionCompany Description · At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joinin ...
Sr. Solutions Consultant - San Jose, United States - Whatfix
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Who we areWhatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity and leveraging data-driven insights for better decision-making. The company has offices globally in the US, India, the UK, and Australia and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, Sequoia, Dragoneer, and Cisco Investments. "Hustle Mode ON" is the motto we live by.
About the Role
We are looking for a stellar Senior Solutions Consultant to help grow Whatfix.
The Sr. Solutions Consultant will be an expert in the Whatfix product from demo through Proof of Concept and will assist Sales in presenting the value proposition and benefits of the Whatfix solution to prospects and customers. Ability and proven track record of evangelizing products to prospects, customers, and partners via presentations and product demos that create value.
Responsibilities
Salary for this role ranges between 170K and 230K, split between the base and variable. Compensation will be determined by factors such as level, job-related knowledge, skills, and experience.
Whatfix is an Equal Opportunity Employer and E-Verify participant. All activities must be in compliance with our Equal Opportunity Laws, ADA, and other regulations, as appropriate.
We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Due to our company's global nature and hiring committees spanning different time zones, the interviews for this role will be recorded for those not in attendance to review