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    Senior Systems Analyst - Salem, United States - State of Oregon

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    Description
    Initial Posting Date:
    05/08/2024

    Application Deadline:
    05/23/2024

    Agency:
    Oregon Health Authority

    Salary Range:
    $7,149 - $10,826

    Position Type:
    Employee

    Position Title:
    Senior Systems Analyst (Information Systems Specialist 8)

    Job Description:

    PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.

    The job application, resume, and a cover letter are required for this posting and should address the skills in this section clearly. Applications without the required documentation will not move forward in the selection process.

    The Office of Information Service's mission is to deliver technology solutions and services that support Oregon Health Authority in helping Oregonians achieve health, well-being, and independence.

    The Oregon Health Authority has a fantastic opportunity for a Senior Systems Analyst to join an excellent team and work to advance their IT career.

    The Oregon Health Authority is committed to:
    • Eliminating health inequities in Oregon by 2030
    • Becoming an anti-racist organization
    • Developing and promoting culturally and linguistically appropriate programs, and
    • Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
    • Click here to learn more about OHA's mission, vision and core values.
    This is a full-time permanent opportunity for anyone to apply. This is a classified position and is represented by a union.

    What you will do

    The purpose of this position is to provide Workstation Management and Cloud systems administration and engineering support to OHA/ODHS entities, community partners and customers. This position serves as a point of escalation for technical issues as part of the Enterprise System and Remote Services Team within Customer Services and Support.

    This position requires the ability to provide creative problem-solving strategies and utilize effective problem analysis for resolution of issues of complex scope for customer assistance, technical contractors, management, and systems operation staff. This position is responsible for designing, maintaining, and supporting agency-wide systems. The systems include but are not limited to Microsoft Intune, Microsoft Defender Microsoft Active Directory, Microsoft Azure, Microsoft Cloud Services, Windows Server, System Center Configuration Manager, Microsoft Bitlocker Administration and Monitoring, Endpoint Security and Windows Certificates.

    The role focuses on enhancing security by implementing best practices, policies, and controls. The Senior Systems Analyst ensures that systems are configured to meet security requirements, including adherence to CIS (Center for Internet Security) benchmarks and industry standards.

    What's in it for you?
    • Medical, vision, and dental benefits
    • 11 paid holidays
    • 8 hours of vacation per month
    • 8 hours of sick leave per month, eligible to be used as accrued.
    • 24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
    • Pension and retirement programs
    • Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
    • Continuous growth and development opportunities
    • Opportunities to serve your community and make an impact through meaningful work.
    • A healthy work/life balance, including fulltime remote options as well.
    What we are looking for:

    MINIMUM QUALIFICATIONS:

    (a) Seven (7) years of information systems experience in:

    managing and optimizing a range of Microsoft technologies, including Intune, Defender, Active Directory, Azure, Cloud Services, Windows Server, and System Center Configuration Manager (SCCM); expertise in Microsoft Bitlocker Administration, and managing Endpoint Security, along with Windows Certificates;

    OR

    (b) An Associate's degree or higher in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field;
    AND
    5 years of information systems experience in:
    managing and optimizing a range of Microsoft technologies, including Intune, Defender, Active Directory, Azure, Cloud Services, Windows Server, and System Center Configuration Manager (SCCM); expertise in Microsoft Bitlocker Administration, and managing Endpoint Security, along with Windows Certificates;

    OR

    (c) A Bachelor's degree in Information Technology, Computer Science, or related field
    AND
    three (3) years of information systems experience in:

    managing and optimizing a range of Microsoft technologies, including Intune, Defender, Active Directory, Azure, Cloud Services, Windows Server, and System Center Configuration Manager (SCCM); expertise in Microsoft Bitlocker Administration, and managing Endpoint Security, along with Windows Certificates;

    OR

    (d) Master's degree in Information Technology, Computer Science, or related field
    AND
    one (1) year of information systems experience in:

    managing and optimizing a range of Microsoft technologies, including Intune, Defender, Active Directory, Azure, Cloud Services, Windows Server, and System Center Configuration Manager (SCCM); expertise in Microsoft Bitlocker Administration, and managing Endpoint Security, along with Windows Certificates

    Working Conditions

    Work is performed primarily in an office environment and requires the ability to work on multiple tasks simultaneously, sometimes within short time frames. The location of this position is in an office, cubicle, and/or an agreed upon remote work environment. Occasional night and weekend work is required to respond to production problems and systems failures outside regular work hours to ensure the availability and continued operation of ODHS and OHA production systems.

    Desired Attributes:


    • Knowledge:



    • SCCM Expertise: In-depth knowledge of SCCM for centralized configuration and management of devices running Windows operating systems.



    • Active Directory (AD): Strong understanding of Active Directory, including user management, group policies, and directory synchronization.



    • Microsoft Defender: Proficiency in Microsoft Defender for advanced threat protection, endpoint security, and threat analytics.



    • Intune: In-depth knowledge of Microsoft Intune for mobile device management (MDM), mobile application management (MAM), and endpoint security configuration.



    • Endpoint Security Solutions: Familiarity with endpoint security software and solutions, including Microsoft Defender, and the ability to integrate them with SCCM.



    • Operating Systems: Strong knowledge of Windows operating systems, including configuration, management, and troubleshooting.



    • Security Frameworks and Standards: Understanding of cybersecurity frameworks, standards, and regulations such as NIST, CIS, GDPR, HIPAA, and ISO 27001.



    • Network Security: Basic knowledge of network security principles, protocols, and technologies, especially in the context of SCCM, Active Directory, and Intune.



    • Endpoint Encryption: Knowledge of endpoint encryption methods and data protection at rest and in transit.



    • Vulnerability Management: Understanding of vulnerability assessment tools and processes to identify and remediate security weaknesses.



    • Incident Response: Proficiency in incident response procedures, including containment, eradication, and recovery processes, with a focus on SCCM, Active Directory, and Intune.



    • Skills:



    • SCCM Configuration and Management: Ability to configure and manage SCCM for software distribution, updates, operating system deployment, and endpoint inventory.



    • Active Directory Management: Skill in managing Active Directory, including user provisioning, group policy administration, and directory synchronization.



    • Microsoft Defender Configuration: Ability to configure, manage, and fine-tune Microsoft Defender for endpoint security to optimize threat detection and response.



    • Intune Management: Proficiency in setting up and managing mobile devices, apps, and security policies in Microsoft Intune.



    • Endpoint Hardening: Skill in hardening endpoint devices for improved security, including Group Policy management and configuration.



    • Patch Management: Proficiency in managing and applying software updates and patches for SCCM-managed devices.



    • Security Incident Handling: Capability to respond effectively to security incidents, analyze logs, and telemetry data from SCCM, Active Directory, and Microsoft Defender.



    • Security Awareness Training: Skill in developing and delivering security awareness training to end-users, focusing on SCCM, Active Directory, and Intune-specific security features.



    • Analytical Thinking: Strong analytical skills for assessing security risks and identifying anomalies in endpoint security within SCCM, Active Directory, and Intune environments.



    • Documentation and Reporting: Ability to document security incidents, vulnerabilities, and remediation efforts and generate reports for management and compliance purposes.



    • Scripting and Automation: Knowledge of scripting and automation tools (e.g., PowerShell) for automating security and management tasks within SCCM, Active Directory, and Intune environments.



    • Collaboration: Effective communication and collaboration skills to work with cross-functional teams, including IT, helpdesk, and management, with a focus on Microsoft technologies.



    • Policy Development: Skill in creating and enforcing security policies and standards specific to SCCM, Active Directory, and Intune.



    • Forensics: Familiarity with digital forensics tools and methodologies for investigating security incidents in SCCM, Active Directory, and Intune environments.



    • Continuous Learning: A commitment to staying up-to-date with the latest SCCM, Active Directory, Microsoft Defender, and Intune trends, features, and best practices.



    • Adaptability: The capacity to adapt to evolving Microsoft technologies and security challenges.



    • Vendor and Threat Intelligence: Skill in using Microsoft-specific threat intelligence feeds and vendor data for proactive security measures.



    • Leadership: Leadership skills are essential for guiding security initiatives and fostering a security-conscious culture within SCCM, Active Directory, and Intune environments.


    How to Apply
    • Complete the online application
    • Complete questionnaire
    • Attach a resume
    • Attach a cover letter of no more than two pages addressing the "What we are looking for?" section including required and preferred skills.
    Attention current State of Oregon employees:

    To apply for posted positions, please close this window, and log into your Workday account and apply through the career worklet.

    To apply as a job rotation/developmental candidate, you must be currently employed by the State of Oregon (this includes regular status employees, who have completed trial service, as well as limited duration employees).

    Help Your Application Rise to the Top

    Your candidate profile and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).
    • This posting closes at 11:59 PM on the close date listed.
    • Workday will timeout after 15 minutes of inactivity.
    • Workday performs best in Google Chrome.
    • You must have a valid email address to apply.
    • Check both your email and Workday account for updates regarding this recruitment.
    • Please print or save a copy of this announcement. You will not have access to it once the posting closes.
    Please ensure you've provided a thorough and updated application as it pertains to the position for which you are applying. If you meet the minimum qualifications for the position, and are the successful candidate, you may qualify for work out of class. For further information, please visit the Pay Equity Project homepage.

    Questions/Need Help?

    If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Uma Abdullahi at

    TTY users please use the Oregon Telecommunications Relay Service: For technical support, please call toll free , for customer service assistance.

    Additional Information
    • Please monitor your Workday account to view all communication regarding your application. You must have a valid e-mail address to apply.
    • Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
    • Veterans: If you are a veteran, you may receive veteran's preference. Click here for more information about veterans' preference. To receive veterans' preference points, please submit the following required documentation when you apply:
    • A copy of your DD214/DD215 form; OR a letter from the US Dept. of Veterans Affairs indicating you receive a non-service-connected pension for the five (5) point preference.
    • A copy of your DD214/DD215 form; AND a copy of your veterans' disability preference letter from the Dept. of Veterans Affairs for the ten (10) point preference.
    • Visa Sponsorship: We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.
    • Please attach only the documents that are related to the position. Additional documents that are attached will not be reviewed.
    Affirmative Action and Equal Opportunity

    The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA's mission, vision, and core values, click here.

    The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.

    Agency - OHAAOOIS

    More information about the Office of Information Services and current job opportunities can be found at "?

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