System Field Analyst - Salem, United States - Symbotic

Symbotic Salem, United States

3 weeks ago

Description

System Field Analyst (Bot) page is loaded

System Field Analyst (Bot)

Apply

locations

USA Remote & Travel

time type

Full time

posted on

Posted 22 Days Ago

job requisition id

R3295

Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
The

System Field Analysis - Bot Team

is responsible for

driving site performance from go-live to final acceptance of customer systems.

System Field Bot Analysts are on-site representatives of the Field Analysis Bot Team who are responsible for employing analytical processes focused on improving Bot system performance.

This includes system performance analysis, complex problem solving, defining processes and procedures, and collaborating with cross-functional teams to analyze defects and develop solutions.

What we do

The System Field Bot Analyst (BOT) is part of the Operations organization that leads preparation and readiness efforts, tasks, and testing to ensure the successful implementation of the SYM system at our new customer sites.

The Customer Site Deployment organization partners cross-

functionally and directly with our customers to drive and execute onsite structural and systems deployments, in preparation for final acceptance of the

Symbotic

system
What

youll

do
Leading bot system performance analysis in support of improving Bot system rate.

Identifying and documenting bot system defects to ensure improvement actions.

Communicating and collaborating with technical and development teams to develop

bot

system defect solutions.

Enter and update tickets via Jira, stakeholders via email threads, or commentary on Confluence.

Effective communication of schedule

impacting

problems and suggested actions, including approximate time required for corrective and emergency maintenance to

required

team members.

Experience

and knowledge with

running

SQL queries

,

and

building ad-hoc tools using python

,

JIRA
, SharePoint, or other collaboration methods

Interpret data, analyze results using statistical techniques and

provide

ongoing reports.

Driving and

maintaining

a professional teamwork environment and being an excellent team. player while working with various members of the engineering and on-site teams.

What

youll

need
Bachelors Degree in electrical

, computer

science,

software engineering

,

Automation

Engineering

or related discipline

preferred

or

equivalent

work experience

.

Minimum o

n

e

(1)

year work experience involving analysis, engineering, or technical system testing desired.

Ability to collect, organize, analyze, and

disseminate

significant amounts of information with attention to detail and accuracy.

Basic knowledge of Microsoft Excel, SQL, Windows, Linux, or Python is a plus; robotic automation experience desired.

Self-starter individuals ready to take on increased amounts of responsibility in an extremely fast paced role

A willingness to learn a deeper level of knowledge of all aspects of a complex system

Excellent team player, able to work professionally with members of various engineering teams

Ability to work in rapidly changing startup environment

Our Environment
Remote, field-based position

Travel is

required

up

to 50% - 75% of the time

.

Employee

must have a valid drivers license and the ability to drive and/or fly to client and other customer locations.

The employee is responsible

to own

a credit card and

manage

expenses personally to be reimbursed on a bi-weekly basis.

Our

headquarters

is in Wilmington, MA. The person taking this po

sition will

b

e required

to perform work at our

customer installation locations for extended periods of time where equipment is installed and ready for c

omm

issioning

.

(

Commissioning Team)

The employee is

frequently

require

d to walk and reach with hands and arms

The employee

is routinely required to

work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl

The employee must regularly lift and/or move up to 50 pounds

Must

comply with

all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols

.

Approximately 50% of time will be spent on a construction site with PPE

required

(hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness)

There will be steep stairs to climb into the stru

cture

You

may

be required

to routinely walk up and down stairs to navigate the automation structure.

You will regularly be near railings that are high off the gr

ound

Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105 to 32 Fahrenheit.

#LI-JP1
#LI-Hybrid
About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the worlds largest retail, wholesale, and food & beverage companies.

Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency.

As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers.

For more information, visit .

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter.

Every perspective matters.

We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work for you and the world.

Thats why were proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the worlds largest retail, wholesale, and food & beverage companies.

As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers.

For more information, visit

.

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