- "We empower people in their journey of wellbeing"
- MFCU is looking for a Member Service Representative who is Trustworthy, Caring, and Enthusiastic in receiving and processing MFCU member transactions including, but not limited to, cash and check processes, deposits, transfers, and loan payments. Assists members with account maintenance and changes. Collaborates with branch staff to cross-sell and increase member share of wallet. Ensures security and compliance procedures are followed in all transactions
- This position is an in branch/office role, must be available to work 8 a.m. to 5 p.m. M-F, Saturday business hours as scheduled, and some outside of normal working hours for meetings and/or education/trainings
- Create opportunities for expanded member relationship by determining the needs for additional product and services and recommend appropriate Credit Union solutions
- Remind delinquent members that their payments are due
- Maintain Sales and Service Performance Expectations
- Process member's cash and check transactions, to include deposits, withdrawals, check cashing and loan payments. Inputs CTR information electronically and sends the CTRs to BSA Compliance Officer
- Handle inquiries on member's accounts, statements, and histories.
- Process check orders as needed
- Sell Visa Gift and Travel Cards and cashier's checks/money orders.
- Collect any fees as required for services.
- Answer phones and handle inquires.
- Process mail as needed
- Assist other departments with clerical duties as required.
- Participate and engage in monthly developmental coaching
- Build relationships with current and new members. Offer products and services that will help improve their financial wellbeing.
- Actively participate in Credit Union initiatives, promotions, and achieve assigned financial service goals
- Assist with the onboarding process that continues to build relationship with new members.
- Attend education functions/ Community Difference Projects (CDP)
- Other duties that may be assigned from time to time.
- Strive to exceed credit union, department, and personal goals
- Team oriented
- Highly organized
- Produces accurate work results
- Readily keeps others adequately informed
- Presents a professional image
- Maintains a high level of knowledge about credit union philosophy, products and services
- Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and /or outside the organization generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion.
- Ability to lift up to 25 pounds.
- Able to sit or stand for 2-4 hours at a time.
- Must maintain a neat and orderly work area.
- Routinely clean and disinfect work areas (i.e. teller stations, desk surfaces, phones, electronic equipment).
- Protect the confidentiality of credit union staff and members by locking door or removing items from desk/workstation when away.
- Minimum high school graduate or equivalent.
- Experience operating a personal computer
- Ability to communicate with members and other staff - clearly and concisely
- Good working knowledge of all credit union products and service
- Skills in Microsoft Word, Excel, and Outlook
- Knowledge of, or the ability to learn Credit Union systems, products, services, and procedures
- The ability to attain the Financial Counselor Certification (CCUFC) through CUNA within the first 6 months
- *Education and experience requirements may be waived for Co-Op students.
-
My Place Hotels Mt Pleasant, United States Part timeLooking for the right person to join our team at the My Place Hotel ( Mt Pleasant, Wi) · Primary Schedule would be 2 Audit Shifts: Saturday and Sunday from 11pm-7am. · If our teammember would prefer additional hours, choice of additional shifts are available 3p-11p & 7a-3p · (imm ...
-
Customer Service Representative
1 week ago
Stoner's Pizza - R Services Ravenel, United StatesWe are looking for a CSR to join our staff & serve America's Best Pizzas · As a CSR or customer service representative, your primary responsibilities include inputting orders on the POS screen both at the front counter & over the phone, handing food to customers or third-party re ...
-
Customer Service Representative
1 week ago
Performance Food Group Mt Pleasant, United StatesAs a Customer Care Representative, you will ensure that proper care is taken at every touch point of the customer experience. You will resolve routine customer inquiries while providing efficient service through timely responses to in-person, telepho Customer Service Representati ...
-
customer service representative
2 weeks ago
Family Dollar Mt Pleasant, United StatesFamily Dollar - 310 W FERGUSON RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cas ...
-
customer service representative
2 days ago
Family Dollar Mt Pleasant, United StatesFamily Dollar N JEFFERSON AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...
-
Patient Services Representative
2 days ago
Coastal Pediatric Associates Mt Pleasant, United StatesApply · Job Type · Full-time · Description · Spring into your new career Coastal Pediatric Associates is currently hiring for a Patient Services Representative in their Mount Pleasant office. If you enjoy and respect children from newborns to teens and the in-betweens, you'll lov ...
-
patient service representative
2 weeks ago
U.S. Radiology Specialists Mt Pleasant, SC , USA, United StatesAmerican Health Imaging has an entry-level Patient Service Representative in Mt. Pleasant, SC. No medical experience required We are looking for a customer-service focused candidate that is looking to excel in a medical office setting · This is a full-time position working Monday ...
-
customer service representative
2 weeks ago
Family Dollar Mt Pleasant, United StatesFamily Dollar S HIGHWAY 89 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regis ...
-
Guest Services Representative
1 week ago
Shem Creek Inn Mt Pleasant, United States Part timeMust be available on Saturdays and Sundays to work 7am-3pm and 3pm-11pm shifts as they will rotate between the two. · SUMMARY: The Guest Services Agent is responsible for providing quality guest services that include registration and check-out, hotel operations, bell and valet s ...
-
Customer Service Representative
1 week ago
Performance Foodservice Mt Pleasant, United StatesCompany DescriptionPerformance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consu ...
-
Patient Service Representative
1 week ago
Intermountain Healthcare Mt Pleasant, United StatesJob Description: · This position will work Monday 8-5, Tuesday 8-5 Wednesday 12-5 and an occasional night from 4:30 to 7:30 · You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for individuals who embody In ...
-
Patient Service Representative
2 weeks ago
Intermountain Health Mt Pleasant, United States**Job Description:** · This position will work Monday 8-5, Tuesday 8-5 Wednesday 12-5 and an occasional night from 4:30 to 7:30 · You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for individuals who embody ...
-
Patient Service Representative
2 weeks ago
Intermountain Healthcare Mt Pleasant, United StatesJob Description:This position will work Monday 8-5, Tuesday 8-5 Wednesday 12-5 and an occasional night from 4:30 to 7:30You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for individuals who embody Intermount ...
-
Patient Services Representative
2 days ago
Coastal Pediatric Associates Mount Pleasant, United StatesJob Description · Job DescriptionDescription:Spring into your new career Coastal Pediatric Associates is currently hiring for a Patient Services Representative in their Mount Pleasant office. If you enjoy and respect children from newborns to teens and the in-betweens, you'll lov ...
-
Member Service Operations Representative
2 weeks ago
City of Boston Credit Union Dorchester, United States_**OVERVIEW**:_ The Member Services Operations (MSO) Representative is responsible for processing daily department functions; focusing on member service standards, meeting organizational goals, and maintaining positive and professional relationships with members, peers, staff, an ...
-
Competitive Customer Service Representative
1 week ago
WK Solutions Inc. Mt Pleasant, United StatesWe pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. · We are now striving to attract and train the most capable a ...
-
Competitive Customer Service Representative
2 days ago
WK Solutions Inc. Mt Pleasant, United StatesWe pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. · We are now striving to attract and train the most capable a ...
-
Main Office Customer Service Representative
1 week ago
Isabella Bank Mt Pleasant, United StatesPosition Title: Branch Customer Service Representative · Reports To: Senior Branch Manager · General Purpose: · Opens new saving and checking accounts, CDs, IRAs, processes loans, and provides assistance to loan officers and Branch Manager or Branch Supervisor as needed. · Resp ...
-
patient services representative
1 week ago
Coastal Pediatric Associates James Island, SC , USA, United StatesApply · Job Type · Full-time · Description · Spring in to your new careerCoastal Pediatric Associates is currently hiring for a Patient Services Representative in their James Island office. If you enjoy and respect children from newborns to teens and the in-betweens, you'll love ...
-
Customer Service Representative
1 week ago
Mike Stuckey - State Farm Agent Charleston, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Mike Stuckey - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. ...
Member Service Representative/Teller - Mt Pleasant, United States - mfcu
Description
Are you passionate about helping members find products and services to assist them in their financial wellness? Do you find joy and purpose in providing exceptional member service? Members First Credit Union is seeking a Member Service Representative (teller) at our Blue Grass Branch in Mount Pleasant to build and maintain relationships with members. Come be part of a growing credit union that has a positive impact the communities we serve
We will empower you to be the best version of yourself while helping you maintain a positive work/life balance. We believe in purpose, belonging and joy; when our team members find this in their work and the M1 community they work with, amazing things happen. We encourage a better tomorrow by being trustworthy, caring and enthusiastic.
MEMBER SERVICE REPRESENTATIVE I
Non-Exempt
Reports to:Branch Leader
Position Overview
The primary purpose of this position is to assist Members First Credit Union to deliver on its mission: To encourage a better tomorrow. To achieve this mission, the position must deliver on our brand promise: We believe in you. Our promise is to be trustworthy, caring, and enthusiastic to help you succeed. You will do this by living out our core values in every service contact to both internal and external members.
Essential Duties
The following statements are intended to describe the general nature and level of work being performed by this position.It is not intended to be an exhaustive list of all duties, responsibilities and skills required of this position.Other duties may be assigned to meet business needs.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the expectations of the person performing this job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
