- Greets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded.
- Efficiently updates and verifies patient demographics, insurance, and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance.
- Thoughtfully directs patients on next steps and informs patients about delays and wait times.
- Promptly schedules appointments utilizing provider templates and scheduling guidelines.
- Proactively requests payments from patients on current and past medical services.
- Receives and processes those payments following appropriate procedures for handling payments.
- Supports administrative function of the clinic in working reports, addressing patient concerns, and performing paperwork.
- Willingly coordinates with other care teams and other employees to provide a seamless experience for patients.
- Completes training and pass-off requirements.
- Six months of customer service experience involving interactions with customers.
- Demonstrated basic computer skills involving word processing and data entry.
- Professional manner and strong interpersonal and communication skills.
- One year of customer service experience, especially in a hospital or medical office.
- Problem solving ability, analytical skills, self-motivated and able to work well in a clinic environment.
- Demonstrate excellent verbal and written communications skills.
- Interact with others requiring the employee to communicate information.
- Operate computers and other office equipment requiring the ability to move fingers and hands.
- See and read computer monitors and documents.
- Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
-
Patient Services Representative
2 weeks ago
Coastal Pediatric Associates Mount Pleasant, United StatesJob Description · Job DescriptionDescription:Spring into your new career Coastal Pediatric Associates is currently hiring for a Patient Services Representative in their Mount Pleasant office. If you enjoy and respect children from newborns to teens and the in-betweens, you'll lov ...
-
Customer Service Representative
2 weeks ago
Performance Food Group Mt Pleasant, United States100775BR · Job Title: · Customer Service Representative · Location: · Performance Foodservice Pittsburgh · Job Description: · This is not a remote customer service position. · Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an ind ...
-
2nd Shift Customer Service Representative
4 days ago
AppleOne Employment Services Mount Pleasant, United StatesWe are seeking a 2nd Shift Customer Service Rep in Mt. Pleasant who has top-notch customer service skills . The ideal candidate will be someone who can take direction and is extremely dependable. · SCHEDULE IS 4PM - 12AM. 4 DAYS ON AND 2 DAYS OFF WHICH INCLUDES HOLIDAYS AND WEEKE ...
-
Competitive Customer Service Representative
2 weeks ago
WK Solutions Inc. Mt Pleasant, United StatesWe pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. · We are now striving to attract and train the most capable a ...
-
Builder Services Representative
5 hours ago
David Weekley Home Charleston, United States+ Explore Opportunities · + Purchasing / Estimating / SCM · + Charleston, SC · + Builder Services Representative · Charleston, SC · Builder Services Representative · Apply Now · The Job was shared succesfully · Share Job · Apply Now · Share Job · Job Description · We'r ...
-
Customer Service Representative
1 day ago
Gerald's Tires & Brakes Charleston, United StatesJob Description · Job DescriptionGerald's Tires & Brakes in Charleston, SC is looking to hire a full-time Customer Service Representative to assist customers when they visit the shop. Are you a people person with excellent conversational skills? Would you like to work for a compa ...
-
Customer Service Representative
1 week ago
Cassie Ballard - State Farm Agent Charleston, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · Cassie Ballard State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Representative with our agency, yo ...
-
Customer Service Representative
3 weeks ago
Mike Stuckey - State Farm Agent Charleston, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Mike Stuckey - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. ...
-
Licensed Financial Services Representative
2 weeks ago
First Citizens Bank Charleston, United StatesOverview: · A Financial Services Representative (FSR) · supports sales and service delivery in the branch. The FSR builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening deposit accounts ...
-
FitLife Service Representative
1 week ago
One and Only Fitness Consulting Charleston, United StatesJob Description · Job DescriptionWelcome to FitLife in Charleston, SC · Customer Service and the overall care of our members are always top priority at FitLife We are a family oriented facility and strive to know all members. The Service Representative is an exciting position tha ...
-
Customer Service Representative
2 weeks ago
Tony Pope - State Farm Agent Isle of Palms, United StatesJob Description · Job DescriptionAbout our Agency · Established in 1990, State Farm Agent Tony Pope serves over 10,000 households in the Carolinas and Georgia, with offices in Mount Pleasant, North Charleston, and Summerville SC. Offering a comprehensive range of insurance servic ...
-
Customer Service Representative
2 weeks ago
Windy Plank - State Farm Agent Charleston, United StatesJob Description · Job DescriptionPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...
-
Customer Service Representative
3 weeks ago
LB Dantzler - State Farm Agent Charleston, United StatesJob Description · Job DescriptionPosition Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...
-
Customer Service Representative
4 weeks ago
Performance Food Group Mt Pleasant, United StatesAs a Customer Care Representative, you will ensure that proper care is taken at every touch point of the customer experience. You will resolve routine customer inquiries while providing efficient service through timely responses to in-person, telepho Customer Service Representati ...
-
customer service representative
2 weeks ago
Family Dollar Mt Pleasant, United StatesFamily Dollar N JEFFERSON AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...
-
Patient Services Representative
2 weeks ago
Coastal Pediatric Associates Mt Pleasant, United StatesApply · Job Type · Full-time · Description · Spring into your new career Coastal Pediatric Associates is currently hiring for a Patient Services Representative in their Mount Pleasant office. If you enjoy and respect children from newborns to teens and the in-betweens, you'll lov ...
-
Guest Services Representative
3 weeks ago
Shem Creek Inn Mt Pleasant, United States Part timeMust be available on Saturdays and Sundays to work 7am-3pm and 3pm-11pm shifts as they will rotate between the two. · SUMMARY: The Guest Services Agent is responsible for providing quality guest services that include registration and check-out, hotel operations, bell and valet s ...
-
Customer Service Representative
1 week ago
Neighborly Mt Pleasant, United StatesAs a Customer Service Representative, you are a key member of the team and represent Mr. Electric on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and emplo ...
-
Customer Service Representative
1 week ago
Performance Foodservice Careers Mt Pleasant, United StatesCompany Description · Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, c ...
-
Customer Service Representative
3 weeks ago
Performance Foodservice Mt Pleasant, United StatesCompany DescriptionPerformance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consu ...
Patient Service Representative - Mt Pleasant, United States - Intermountain Healthcare
Description
Job Description:This position will work Monday 8-5, Tuesday 8-5 Wednesday 12-5 and an occasional night from 4:30 to 7:30
You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You ensure superior customer experience by identifying and resolving patient needs related to patient intake and care including greeting and checking-in patients, as well as verifying information supplied by patients.
Job Essentials
05/08/2024
Location:
Sanpete Valley Hospital
Work City:
Mount Pleasant
Work State:
Utah
Scheduled Weekly Hours:
24
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$ $22.32
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
