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    Branch Manager - McDonough, United States - Wagner - Oakwood

    Wagner - Oakwood
    Wagner - Oakwood McDonough, United States

    6 days ago

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    Description

    Job Description

    Job Description

    The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals.

    SUPERVISORY RESPONSIBILITIES


    • Hires and trains qualified candidates for entry-level roles


    • Oversees the day-to-day workflow of the branch


    • Conducts performance evaluations that are timely and constructive, providing recommendations for promotion and salary adjustment as appropriate

    DUTIES/RESPONSIBILITIES


    • Responsible for daily operations of the branch, and continued growth


    • Conducts regular staff meetings and communicates with branch staff to ensure understanding of goals and objectives; provides guidance and leadership to enable staff to meet these goals and objectives


    • Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service, and setting an example for other staff


    • Develop positive client relationships by regular customer visits


    • Collaborate with recruiters and branch team to develop, and lead the recruiting efforts including postings


    • Partner with client's contacts to understand the needs and expectation of the client to ensure excellent service delivery


    • Manage situations that can be difficult with clients and provide the client with a resolution, information, or additional options


    • Coach and counsel colleagues on behavioral and performance issues, document and take corrective actions as necessary


    • Comply with all company policies, procedures, and regulations


    • Collaborates with Area Manager and/or Regional Vice President to set reasonable KPI, sales, and branch goals


    • Identifies training needs and opportunities; develops and implements a plan for meeting those needs


    • Participates in community activities to promote the organization and to build goodwill


    • Collaborates with branch team regarding advertising, marketing, and growth campaigns


    • Working knowledge of Risk Management and Worker Compensation


    • Attending sales appointment
    • Collecting and reporting trends to customers and senior management team


    • Attending labor meetings at customer sites


    • Scheduling and attending plant tours


    • Negotiating clients bill rates


    • Creating wage analysis and presenting to customers


    • Lead generating


    • Skill marketing candidates to customers and prospects


    • Manage situations that can be difficult with field employees such as workers compensation cases, sexual harassment claims, etc.


    • Performs other related duties as assigned


    • Depending on branch size your duties may be flexible

    Company DescriptionWagner Staffing

    Company Description

    Wagner Staffing
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