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IT Support
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Insurance Claims Handler
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Employee - Warehouse (m/f/d)
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Production assistant
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IT Support - Shreveport, United States - PioneerRx Pharmacy Software
Description
IT Support - Hardware Specialist (On-site only)PioneerRx Pharmacy Software is looking for Hardware Support representatives who are able to work in our Shreveport, LA office. This role is on-site only.
Job Description:
After PioneerRx customers install our software, it's up to you to provide them with in-depth troubleshooting and hardware support.
You need to be willing to learn and adapt to new concepts, provide exceptional customer service, and support a variety of applications and hardware.
What we are looking for:
2 + years of experience in IT systems and installation/application support
Experience with Windows operating system support including Windows Server
Experience with remote support, routers, networking, and hardware
Strong LAN/WAN/Print Server troubleshooting skills
Ability to install operating systems, drivers and applications
Excellent phone communication skills, including a professional and confident speaking tone
Ability to efficiently manage time and multi-task
Who are We?
PioneerRx Pharmacy Software has become the tool of choice for pharmacies determined to make a difference in the future of healthcare.
We offer our employees competitive pay and great benefits
(Employer-paid Medical Insurance, Dental, Short-Term Disability and Long-Term Disability Insurance; 401K with employer matching, and Paid Time off)