- Responds to member and participant concerns in a timely manner, ensuring a positive program experience for members and participants. Anticipate and exceed expectations consistently throughout programs.
* Develops and implements association survey and measurement strategies and action plans through NPS surveys.
* Leads strategy implementation to achieve strategic plan targets for programming.
* Generates and/or analyzes program enrollment, and revenue to monitor and report on achievement of goals.
* Develops and controls department budgets so that resources are devoted to top priorities and strategic objectives.
* Team Leadership>
* Provides direct supervision and leadership to direct reports while hiring, developing, motivating and retaining a committed team passionate about the YMCA's mission, safety and service to members.
* Advocates for association-wide practices and is a source for innovative ways to grow the program member experience, base, and practices.
Leader-On-Duty:
* - Serves as Leader-On-Duty within the Leadership Team's monthly schedule.
Supports other YMCA program areas:
* - Assists in maintaining a collaborative environment by supporting the operations of other programs, as needed.
Membership Engagement and Retention:
* - Evaluates members connection and commitment to YMCA programs and services ensuring the member experience is consistent, integrated, and aligned to YMCA goals.
* Assists with monthly marketing and communication for programming.
Safety and Risk Management
* Ensures all Tampa Y program standards and best practices are implemented and followed. Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations and child abuse prevention.
* Ensures all program associates are properly trained and prepared for emergency situations. This includes implementing and following training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures.
* Maintains proper records, including associate certifications, meetings, and trainings.
* Schedules associates and volunteers in accordance to safety and program needs and ensures all safety and program ratios are followed.
* Monitors programming to adhere to all state, local and YMCA health & safety regulations.
Education/ Experience Required:
* Bachelor's degree or equivalent required; early childhood education, special needs education or related field of study preferred.
* Must meet the county and state licensing requirements, including DCF requirements. Florida Director Credential, preferred.
* 3-5 years of experience in formal child care curriculum and programming, preschool age experience preferred.
* 1-3 years of supervisory experience required, preschool director experience preferred.
* Minimum of one (1) to two (2) years of YMCA or programmatic experience preferred.
* Experience working in a Y (or similar) 1,000+ unit membership base organization supervising or serving in a leadership role preferred.
* Proven results in increasing program quality and growth through exceptional planning and organizational skills.
* Highly motivated with the ability to meet or exceed goals, cultivate and retain program participants.
* Demonstrated ability to multi-task and adapt to changing contexts and priorities.
* Strong analytical and critical-thinking skills with the ability to identify and leverage relevant data to use in planning and decision-making.
* Strategic planning and tactical execution experience that resulted in achievement of goals.
* Excellent personal computer skills and experience with standard business software.
* Must be able to work flexible hours including evenings, weekends, and holidays.
* Ability to relate effectively to diverse groups of people from all social and economic segments
of the community.
Certifications/Trainings Required:
* Must obtain within 30 days of employment and then maintain current certifications in BLS, First Aid, and Oxygen Administration.
* Maintain other required certifications as stated in the training matrix.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to:
* The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations.
* While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device.
* Ability to instruct and observe participants during program activities.
* The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions.
* Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting.
* Ability to sit and reach, and must be able to move around the work environment.
* Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility.
* Must have flexibility and the ability to adapt to changing circumstances.
* Ability to lift and move a minimum of 30 pounds.
* Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
* Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold.
* The noise level in the work environment is usually moderate to high.
* This position requires reliable transportation and willing to travel, if needed.
* This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.
* Must be able to perform all duties and functions of those that are supervised -
Family Programming Attendant
1 week ago
Tampa Metropolitan Area YMCA Tampa, United StatesUnder the direction of the Program Director, the Family Programming Attendant will nurture and develop children in the YMCA member Stay & Play, Youth Zone, and Parent's Night Out program. This position is responsible for providing safe and enjoyable childcare for members and thei ...
-
Family Finding Program Coordinator
2 days ago
Childrens Network Of Hillsborough Llc Tampa, United States**Mission Statement** · The Children's Network of Hillsborough is committed to working with the community to protect children and preserve families. · **General Purpose of Job** · This position is responsible for coordination of the Family Finder Program to locate, engage and rec ...
-
Tampa Metropolitan Area YMCA Tampa, United StatesUnder the direction of the Senior Program Director, the Program Director provides leadership and oversight to the daily operations of the preschool, afterschool and family programming departments. Additionally, the Program Director will provide suppo Family, Program Director, Dir ...
-
Residency Program Coordinator Family Medicine
2 weeks ago
Tampa Family Health Centers Tampa, United StatesJob Description · Job Description · Are you ready to embark on a career journey that's more than just a job? At Tampa Family Health Centers (TFHC), we're redefining healthcare, and looking for a Residency Program Coordinator Family Medicine to be part of our dynamic team. We're ...
-
Residency Program Coordinator Family Medicine
2 weeks ago
Tampa Family Health Centers Tampa, United StatesJob Description · Job DescriptionAre you ready to embark on a career journey that's more than just a job? At Tampa Family Health Centers (TFHC), we're redefining healthcare, and looking for a Residency Program Coordinator Family Medicine to be part of our dynamic team. We're not ...
-
Early Head Start Mentor Coach
1 week ago
Tampa Metropolitan Area YMCA Tampa, United StatesThe Early Head Start Mentor/Coach leads and/or assists in the development and updates of classroom policies & procedures for instructional outcomes, curriculum implementation, child assessment and cultural and linguistic responsiveness. The Mentor/Coach provides on-site coaching ...
-
Housing and Support Specialist
1 week ago
Dawning Family Serivces Tampa, United States**POSITION FUNCTION/OVERVIEW**: · In conjunction with the Housing and Support Supervisor, the Housing and Support Specialist will assist clients in our emergency shelter by providing support services and helping them to find permanent stable housing. Once clients are housed, the ...
-
Tampa Metropolitan Area YMCA Tampa, United StatesUnder the direction of the Early Head Start (EHS) Program Director, the Education Specialist oversees the activities and curriculum of 20 Family Child Care Home Classrooms and 16 Contracted Family Child Care Home providers and ensures that each contracted provider complies with f ...
-
Administrative Assistant
2 weeks ago
Gulf Coast JFCS Tampa, United StatesAre you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, fosters diversity, equality, inclusion, AND gives you a chance to make a difference in the lives of children and families? · **W ...
-
Nurse Family Partnership Nurse Home Visitor
1 week ago
REACHUP Tampa, United States**Summary**: The incumbent in this position is responsible providing comprehensive nursing services to women and their families eligible for the NFP program in the client's home or other community setting. · **Essential Duties and Responsibilities** include the following. Other d ...
-
Male Involvement Coordinator
1 week ago
REACHUP Tampa, United States**Male Involvement Coordinator** · **Department**:Community Engagement · **FLSA Classification**: Non-exempt / Hourly · **Location**: REACHUP, Inc. · **EEO Classification**:Service Worker · **Supervisor**:Director of Community Engagement · **Status**: Full Time · The Male Involve ...
-
Bilingual Digital Navigator
2 weeks ago
Hillsborough Education Foundation Tampa, United StatesThe Hillsborough Education Foundation (HEF) is a non-profit organization dedicated to the mission to strengthen public education in Hillsborough County through advocacy, investment of resources, and programs that empower every student to achieve both academic and personal success ...
-
Social Worker
2 weeks ago
Tampa General Hospital Tampa, United States**Social Worker - Physician Services Genesis** **-** **(**240002AM**)** · **Description** · The Social Worker creates optimal outcomes for the patient and family by managing complex psychosocial and economic co-morbidities. Through advanced practice skills mobilizes resources to ...
-
Nurse Educator
2 weeks ago
HealthTrust Clinical Education Tampa, United States**Introduction**: · Schedule: Full Time. Monday-Fridays, Days Only. · **Location: HCA Florida Northside Hospital** · Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At HCA Healthcare our nurses set us apart from ...
-
Child Welfare Systems Manager
1 week ago
Central Florida Behavioral Health Tampa, United StatesChild Welfare Systems Manager · **Are You Looking to **Make a Difference?** · **LOOK NO FURTHER** · **You Can Make a Difference Here** · **_ Come work at a great place with friendly people_** · Central Florida's Behavioral Health Network, Inc. (CFBHN) is one of the leading behavi ...
-
Regulatory Response Officer Svp
3 weeks ago
Citi Tampa, United States**Responsibilities**: · - Develop data visualization, charts, info graphics, illustrations, and iconography to support key messages. · - Collaborate and support the Global Regulatory Response & Oversight team in developing creative design solutions from conception through impleme ...
-
Vp, Program Management
2 weeks ago
Citi Tampa, United StatesThe Transformation Program Manager will be part of the Human Resources - Transformation Execution team and lead/ support firm-wide implementation of the Enterprise Workforce Planning strategic delivery, contributing to and overseeing business requirements, plans, strategies and r ...
-
Applications Development Tech Lead Analyst
1 week ago
Citi Tampa, United StatesCitibank, N.A. seeks an Applications Development Tech Lead Analyst for its Tampa, Florida location. · Duties: Design, test, and develop software to meet user requirements. Analyze user needs and software requirements to determine feasibility of design within time and cost constra ...
-
Program Manager
3 weeks ago
Devereux Advanced Behavioral Health Hillsborough, United States: · Are you interested in making an impact on the lives of individuals with intellectual/developmental/behavioral health disabilities? Do you enjoy helping others strive to their full potential? · If you answered YES to either of these questions, then consider joining our Devereu ...
-
Social Worker
3 weeks ago
IDEA Public Schools Tampa, United States**Description** · Role Mission: Social Workers work directly with our at-risk scholars to ensure that they graduate from IDEA and go to and through college by providing them individualized emotional, behavioral, and mental health support. Social Workers manage a caseload of at-ri ...
Program Director- PreSchool, Afterschool and Family Programming - Tampa, United States - Tampa Metropolitan Area YMCA
Description
Under the direction of the Senior Program Director, the Program Director provides leadership and oversight to the daily operations of the preschool, afterschool and family programming departments. Additionally, the Program Director will provide support to the Senior Program Director for Summer Day Camp/Kids Day Out and some family engagement activities including Parents Night Out and center community events. This position supports the leadership team, playing an integral role in membership acquisition, engagement, program quality, and retention. This position ensures that their teams operate efficiently and employs a continuous improvement model to meet and/or exceed goals for member/participant satisfaction, financial management and overall growth.Critical areas of expertise include, but not limited to: subject matter expert in local and state childcare licensing and operations, leading others and working in teams, highly organized multi-program management, delivering and managing robust programs focusing on quality, proven results in growth in programs, successfully overseeing part-time and full-time teams and interviewing, hiring and onboarding associates.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Program Quality and Growth
* Afterschool>
* Drives afterschool enrollment and retention including meeting/exceeding established goals.
* Provides supervision and oversight, as well as quality control, for the Afterschool Department
* Directs all aspects of Afterschool program management, associate recruitment and training, and ensuring the delivery of a fun and safe afterschool experience that also supports membership.
* Organizes and oversees developmentally appropriate implementation of a Afterschool curriculum
* Preschool>
* Drives preschool enrollment and retention including meeting/exceeding established goals.
* Provides supervision and oversight, as well as quality control, for the Preschool Department
* Directs all aspects of Preschool program management, associate recruitment and training, and ensuring the delivery of a fun and safe preschool experience that also supports membership.
* Organizes and oversees developmentally appropriate implementation of a Preschool curriculum
* Ensures program compliance with applicable local, state and federal policies and regulations governing preschool operations.
* Family Programming >
* Provides direct leadership and supervision of Family Programming staff in creating fun, adventure filled, memorable experiences that matter to members and their children.
* Designs, operates, & supervises all center family activities and classes, holiday camp programs, homeschool programs, birthday parties, and any other activities/events that benefit family membership in the Y.
* Responsible for input in the center's family programming calendar and for making connection points with families to increase participation and drive a superior member experience.
* Supports leadership and oversight of all holiday camp program operations (KDO).
Program Operations/Team Leadership
* Administrative>
*
Program Director- PreSchool, Afterschool and Family Programming professionals in Tampa
-
Rachel Harris
Event Planner | Dir. of Social Media