Police Communications Officer - Aventura, United States - City of Aventura FL

City of Aventura FL Aventura, United States

2 weeks ago

Description

Salary : $46, $63,500.00 Annually

Location : Aventura Government Center, FL

Job Type: Full-Time

Job Number: 066

Department: Police

Division: Communications

Opening Date: 12/20/2023

FLSA: Non-Exempt

Bargaining Unit: N/A

The City of Excellence is hiring

Official City application required.

Candidates receive further communication via email. Check your email, including spam/junk folders, for these notices.
Description

The City of Aventura is accepting applications for the position of Police Communications Officer.

***Police Communications Officer/Public Safety Dispatcher Recruitment Incentive of $2,000 for successful completion of the Phase I, Call Taker training.***

Responsible for carrying out two-way communications with law enforcement personnel. Work involves screening routine and emergency telephone requests for police services and relaying that information to police personnel in the field. Duties also include, but are not limited to, performing record checks for officers in the field, keeping records of all police units available, and responding to requests. Position reports to the Communications Supervisor.
Lateral candidates preferred. Lateral means you have previous 911 Communications dispatching and/or call taking experience.

Candidates will be required to complete and upload a Personal History Questionnaire after initial review of the application.

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Duties & Responsibilities

Receives, processes and routes routine and emergency information by use of electronic phone system, computer aided dispatch (CAD) software and emergency medical dispatch (EMD) software

Keeps track of other various forms of information such as traffic conditions

Interacts and fields complaints from the general public, corporate sector and other members of the public safety community

Makes phone calls to Reverse 9-1-1 members in order to check on their welfare

Maintains employee sick log while keeping various departmental supervisors informed of any activity via email or radio

Maintains communications work area and equipment to ensure that it is in clean and in working condition

Operates listed office machines as required

Enters data into standard office and departmental forms and/or logs, both manual and automated

Maintains dispatch documents and records; prepares dispatch incident reports

Performs other duties as assigned or as may be necessary.

Monitors individuals in holding cells for proper conduct, safety and medical purposes

ADDITIONAL DUTIES

Assists the E-911 Manager and/or Communications Supervisor with overflow data entry and miscellaneous tasks.
Qualifications & Requirements

Must pass thorough background investigation, polygraph, psychological, medical and drug screen. The ability to pass the Emergency Medical Dispatch (EMD) certification exam and obtain CPR/AED certification within 90 days of employment.

Preference is given to candidates who have at least three year's law enforcement dispatching experience and Florida Department of Health Public Safety Telecommunicator Certification.

Requirements include, but are not limited to:

High School graduation
2 yrs clerical and telephone experience
Ability to speak clearly and distinctly
Ability to discern an emergency from a non-emergency situation
Ability to react quickly, calmly, and correctly in processing calls for emergency assistance
Ability to simultaneously perform multiple tasks
Ability to comprehend and carry out oral and written instructions
Ability to obtain FCIC/NCIC certification
Ability to monitor and comprehend FCIC and NCIC telecommunications systems in accordance with respective regulations
Skills in typing and operating telecommunications equipment
Operating two-way radio, telephone and FAX equipment
Ability to comprehend and carry oral and written instructions
Ability to establish and maintain effective working relationships with other employees and the public
Ability to exercise tact, diplomacy and courtesy in dealing with a variety of people
Ability to work with minimal supervision

Or an equivalent combination of schooling, training, and experience which provides the required knowledge, skills, and abilities.
Supplemental Information

This position requires employee to work day, evening, overnight, rotating shifts, weekends, holidays and emergencies.

Applicants will be asked to complete a Personal History Questionnaire (PHQ) and a pre-employment skills assessment, Criticall.

EOE

We are an Equal Opportunity Employer.

The City of Aventura is an Equal Opportunity Employer.

The City of Aventura offers a wide range of employee benefits, which include:

Health, Dental, Vision

City pays the entire cost of employee's health, dental, short-term disability, long term disability and life insurance.
City pays 50% of employee's dependent health and dental insurance
City pays 70% of employee's dependent health insurance for Police Officers and 50% for dental insurance.
Health insurance is an HMO - Open Access Managed Choice POS plan offered through UnitedHealthcare
Employees choose from a Dental PPO or HMO plan offered through Humana
Vision plan for employee covering annual vision exam; glasses; lenses; or contacts through UnitedHealthcare

Life Insurance

City provides life insurance equal to 1 times annual employees salary up to $50,000 through UNUM
Employee can purchase additional term life insurance coverage at low term rates through UNUM

Retirement Plan

The City contributes an amount equal to 14% of salary to defined contribution 401(a) Retirement Plan
Employees begin vesting at 20% after one year and are fully vested after 5 years

Police Officer Pension Plan

Sworn Personnel are in a Defined Benefit Plan: City Contribution 27.696%; Employee Contribution 10.775%
Defined Benefit Plan: 22.5 years of credited service, regardless of age; or age 57 with 10 years of credited service; 5 year DROP

Voluntary Retirement Plans

457 pre-tax retirement plan
Roth IRA retirement plan

Disability Insurance

Long term disability is provided with a minimum of 50% salary coverage up to $5,000/month.
Short term disability replaces a portion of earnings while unable to work due to non-work related illness or injury.

Life Insurance

City pays 1 times annual salary up to $50,000 including Accidental Death & Dismemberment policy

Voluntary Life Insurance

Employee can purchase additional life insurance up to 5 times annual salary as well coverage for dependents.

Flexible Spending & AFLAC

Employee can enroll in yearly Flexible Spending Accounts pre-tax for medical and dependent care expenses.
AFLAC plans available for purchase at group rates.

Holidays

New Year's Eve 1/2 Day
New Year's Day
Martin Luther King's Birthday
President's Day
Memorial Day
Juneteenth
4th of July
Labor Day
Veterans Day
Thanksgiving
Day after Thanksgiving
Christmas Eve 1/2 Day
Christmas Day

Vacation Leave

Employees with less than 4 years service receive 80 hours vacation per year
Employees with 4-10 years service receive 120 hours vacation per year
Employees with over 10 years service receive 160 hours vacation per year

Personal Leave

Employees are entitled to 24 hours of personal leave per calendar year

Sick Leave

Employees accrue 8 hours sick leave per month
Employees who do not utilize sick leave for a six month period are eligible for an additional 8 hours of vacation
Employees leaving the City are eligible for up to 100% payout for unused sick leave based on length of service up to a maximum of 800 hours

Bereavement Leave

The City allows 32 hours leave for in-state funerals and 40 hours for out of state funerals

Job Basis Leave

Employees not eligible for overtime receive 5 days each year in recognition of extensive number of hours worked in excess of normal working hours

Educational Reimbursement

The City offers a 75% reimbursement of tuition costs for employees completing a course with a "B" or better
Reimbursement is based on the rate of tuition charged in the state university system.

Take Home Vehicles

Police Majors
Police Captains
Detectives
All Sworn Officers (may be subject to mileage charges based on place of residence)
911 Manager
Crime Scene

Salary Incentives

Based on unit assignments like FTO, Detectives, K-9, SWAT, Traffic, SRO, Marine Patrol
Shift Differentials

Referral Incentive
The City continues to recruit the best candidates for its open positions and we believe that the best sourcfes for candidates are identified through our current employees.

$1,000 incentive for full-time hires
$400 incentive for part-time hires

Police Officer & Police Communications Officer/Public Safety Dispatcher Recruitment Incentives

Up to $2,000 for recruit reimbursement for recently graduated candidates from a Florida Certified Law Enforcement Academy.
Up to $1,000 for an Out-of-State Law Enforcement candidate completing Equivalency of Training (EOT) to become a Certified Law Enforcement Officer in the State of Florida.
A $2,000 incentive will be paid to a PCO who successfully completes the Phase I, Call Taker training.
$2,000 for relocation allotment for any newly hired Police Officer who resides outside of either Miami-Dade or Broward County and relocates to either Miami-Dade or Broward County within six (6) months of hire.

01

Do you acknowledge that this position requires work during the day, evening, overnight, rotating shifts, weekends, holidays and emergencies?

02

Please select your years of experience as a Call Taker and/or Dispatcher in 911 Communications.

No Experience
Less than 1 year
1 to 3 years
4 to 6 years
7 to 9 years
10 years or more

Required Question

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