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Engineers for the field of commissioning
2 days ago
Apex Ventures Mayfield Heights, United StatesThe R&D Mechanical Engineering GmbH & Co. KG is the sought-after specialist in the market of machine tools. Retrofits, conversions, and maintenance of CNC machines are carried out independently of the manufacturer. · R&D Mechanical Engineering is part of a group of companies that ...
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Omega Ventures Barberton, United StatesOur city administration is only as strong as the sum of its employees (m/f/d). Become part of our team and actively shape Ulm. · The Central Building Management of the city of Ulm is looking for a(n) Engineer (m/f/d) in the field of building services engineering to start as soon ...
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Field Service Engineer
1 week ago
TRUMPF Lakewood, United StatesHow brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With y ...
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Field Engineer
3 weeks ago
KELLER - North America Independence, United StatesCompany Logo: · Overview: · Keller is the world leader in geotechnical construction and deep foundations. With a North American presence of over 100 years, we operate as the market leader with over 50 offices throughout the US and Canada. By connecting global resources and loca ...
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Field Engineer
1 week ago
Careerbuilder-US Cleveland, United StatesOverview · Keller is the world leader in geotechnical construction and deep foundations. With a North American presence of over 100 years, we operate as the market leader with over 50 offices throughout the US and Canada. By connecting global resources and local experience, Kell ...
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Field Engineer
3 weeks ago
Careerbuilder-US Cleveland, United StatesOverview · Keller is the world leader in geotechnical construction and deep foundations. With a North American presence of over 100 years, we operate as the market leader with over 50 offices throughout the US and Canada. By connecting global resources and local experience, Kelle ...
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Field Engineer
3 weeks ago
Insight Global Cleveland, United StatesOpenings for field technicians and managers ranging in salary from 40-70k. · Roles open covering a variety of territories. Manager and technician openings in Cleveland. · One opening in Columbus with occasional travel to a client on site in Cincinnati · Day-to-Day · Insight Gl ...
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Field Engineer
4 weeks ago
Insight Global Cleveland, United StatesOpenings for field technicians and managers ranging in salary from 40-70k. · Check out the role overview below If you are confident you have got the right skills and experience, apply today. · Roles open covering a variety of territories. Manager and technician openings in Clev ...
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Field Engineer
2 weeks ago
Hilti Corporation Cleveland, United StatesWhat's the role? · *Can be based in the Cleveland or Columbus area - will cover Northern OH market* · This position provides technical support and drives the sales of specified products to salesforce and customers(buying and non-buying) consistent with Hilti's strategy. This pos ...
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Field Engineer
2 weeks ago
Turner Construction Cleveland, United StatesDivision: · Mid-North · Project Location(s): · Cleveland, OH 44115 USA · Minimum Years Experience: · Travel Involved: · Job Type: · Regular · Job Classification: · Entry · Education: · Job Family: · Construction · Compensation: · Salaried Non-Exempt · Position Desc ...
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Field Engineer
4 weeks ago
Insight Global Cleveland, United StatesOpenings for field technicians and managers ranging in salary from 40-70k. · Roles open covering a variety of territories. Manager and technician openings in Cleveland. · One opening in Columbus with occasional travel to a client on site in Cincinnati · Day-to-Day · Insight G ...
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Field Engineer
3 weeks ago
Turner Construction Cleveland, United StatesPosition Description: Assigned to a field operations team to assist in obtaining, evaluating and coordinating information needed to construct the project in accordance with contract documents and to assure work meets all safety standards, is within schedule requirements, and is c ...
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Field engineering
2 weeks ago
Murata Machinery Usa Inc Cleveland, OH, United States Full timeInstall and service Murata Machine Tools products. Assist sales personnel and train customer personnel. Cross-train on both Metal Forming and Metal Cutting products as assigned for best overall Customer Service. · Install and demonstrate new machines in customer plants, includin ...
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IT Field Engineer
2 weeks ago
Atriyo LLC Cleveland, United StatesHi, · Job Title: IT Field Engineer · Location: Parma, OH, 44130(onsite) · Duration: 6+Months · If anyone is interested in this position please reach me : · Job Description: · Candidates must have the following knowledge and reflect on resume: · o Administer Technology-oriented i ...
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IT Field Engineer
3 weeks ago
Atriyo LLC Cleveland, United StatesHi, Job Title: IT Field Engineer Location: Parma, OH, 44130(onsite) Duration: 6Months If anyone is interested in this position please reach me : Job Description: Candidates must have the following knowledge and reflect on resume: o Administer Technology-oriented issues escalated ...
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IT Field Engineer
2 weeks ago
Atriyo LLC Cleveland, OH, United StatesHi, · Job Title: IT Field Engineer · Location: Parma, OH, 44130(onsite) · Duration: 6+Months · If anyone is interested in this position please reach me : · Job Description: · Candidates must have the following knowledge and reflect on resume: · o Administer Technology-oriented i ...
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Phoenix Industries Portage, United StatesAbout the Company · For over 50 years, our law firm has been assisting clients around the world with matters of industrial property law. With over 250 employees in offices in Bremen, Munich, Berlin, and Hamburg, our team works tirelessly to enforce the legal rights of our clients ...
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Field Services Engineer
3 weeks ago
Kent Corporation North Royalton, United StatesKent Corporation is the leading expect in strip processing equipment that is used in production lines worldwide is seeing a full-time Field Service Engineer for repair, installation and troubleshooting industrial tube and steel processing equipment and machinery. We actively serv ...
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Field Service Engineer
6 days ago
Contract Professionals, Inc North Royalton, United StatesOur client, a renowned leader in strip processing equipment utilized across global production lines, is currently seeking a dedicated full-time Field Service Engineer. In this role, you will be responsible for the repair, installation, and troubleshooting of industrial tube and s ...
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Field Service Engineer
6 days ago
Contract Professionals, Inc North Royalton, United StatesOur client, a renowned leader in strip processing equipment utilized across global production lines, is currently seeking a dedicated full-time Field Service Engineer. In this role, you will be responsible for the repair, installation, and troubleshooting of industrial tube and s ...
IT Field Engineer - Brook Park, United States - Atriyo LLC
Description
Hi, Job Title:
IT
Field Engineer Location:
Parma, OH, 44130(onsite)
Duration: 6Months If anyone is interested in this position please reach me :
Job Description:
Candidates must have the following knowledge and reflect on resume: o Administer Technology-oriented issues escalated by the on-site Business unit.
Issues are captured in a Service-Now ticket queue for this team to resolve. o Troubleshooting user account access for existing team members.o Troubleshooting select application system issues and working with level 2 technical support groups to resolve issues that cannot be resolved by self.
o Run out access management requests for new hires being onboarded by the line of business. o Familiarity with AWS workspaces or virtual machines a plus.o Technical aptitude to perform time trials on application latency and slow-down issues to support level 2 testing and support questions.
o Technical aptitude to learn and support user applications. o Formal programming knowledge or experience (e.g. Python, C++, Java) or scripting (javascript) preferred. o Provide technical assistance to user community for workstations, desktop applications and scanning equipment. There is no extensive lifting, walking or standing. Manager will review resumes and be seeking o Technical specialist capabilities beyond just MS-Office skill-sets. Experienced Technical Service Desk skills or formal MIS degrees preferred Dress code is o Relaxed Business Casual. Professional look, no slogan T-shirts, etc.
Report to 5575 Venture Drive Unit D, Parma, OH 44130 and parking is free on site Typically Required: 4-year college degree or equivalent experience in a related field.
Requires a valid state drivers license and minimum level of auto insurance coverage per Ricoh policy for positions entailing extensive use of personal car while on company business.
Possesses strong written and verbal communication skills. Possesses self-motivation, strong organizational skills and strong interpersonal skills. Possesses ability to perform job duties and prioritize work without direct supervision. Requires time and territory management skills. Requires understanding and operation of office imaging products, computer equipment, data communications and related area networks. Possesses methodical approach to identifying problems and developing solutions. Requires proficient use of Microsoft Office computer programs.Possesses excellent customer service skills including ability to present new concepts and follow-up to ensure approved concepts are implemented and maintained.
???Shift timings 7:00 AM to 4:00 PM (Mon to Fri)Job Type:
Temp to Engage Roles & Responsibilities All TAS roles are responsible for supporting and driving key Services initiatives, including: MIF Retention Wallet Share (Volume Building and Lead generation) Drive document volume by conducting customer training on the basic and advanced features of targeted connected products and applications including color and high volume units as part of standard installation fees and maintenance contracts.
May develop and deliver a variety of customized training depending upon customers need, e.g., customized training plan, feature application training, software training, etc., for an additional fee or as contracted with client.
Follows-up with customers on feedback received from provided training, to ensure complete customer satisfaction.Follows-up with customers who are printing at less than 30% of Total Document Volume, to assist them in optimizing use of company products and applications.
Keeps current on all products and feature capabilities through independent study and classroom instruction. Uses effective presentation, interpersonal and communication skills. Trains customers on Ricoh devices and designated Solutions as specified in Policy, associated Playbook and other documented guidelines. Installs and sets print drivers to default. Visits current customers with low volume in an effort to increase total document volume. Registers customers for company website and informs them about process for requesting service and supplies. Identifies potential sales leads for Sales and Network Service departments. Works with Service management to ensure proper request procedures are followed. Accounts for all time and activity by recording information in the Activity Tracking system. Presents a professional image in business dress and behavior. Performs other duties as assigned. Demonstrates expertise and provides specialist services Performs pre-sales related activities such as, customer demos, site surveys, etc. in support to the Inside Sales Team.Performs a full range of services including customer training, equipment and work flow observation, and solution presentation for improved methods.
Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services. Performs appropriate follow-up customer visits to ensure volume building and customer identified benefits are realized and maintained.Manages Territory Responsible for managing own time and schedule Schedules training based account priority and territory to limit travel and improve efficiency.
Identifies and targets customers that have under-utilized Ricoh equipment/ systems. Works closely with Ricoh sales partners to maximize equipment leads, upgrade opportunities, supply sales and sales of Ricoh services. Develops and executes monthly plan that meets or exceeds minimum on-site customer trainings and TDV visits. Maintains and manages all activities that result in meeting or exceeding minimum volume growth expectations. Completes all required administrative tasks in an accurate and timely manner.Travel to other areas within region to help with large installs as needed and approved by Area Director Customer Service Proactively seeks ways to improve Ricoh equipment/ systems performance that results in greater customer satisfaction with Ricoh.
Acts as a communication link on unresolved technical problems/issues. Maintains productive, professional relationship with all customers. Maintains productive, professional relationship with all Ricoh personnel.Minimum Qualifications Typically Required:
4-year college degree or equivalent experience in a related field. CompTIA CTT Certification within 12 months of hire. CompTIA Virtual CTT Certification within 18 months of hire. Requires advanced computer/connectivity competencies.
Requires a valid state drivers license and minimum level of auto insurance coverage per Ricoh policy for positions entailing extensive use of personal car while on company business.
Possesses strong written and verbal communication skills. Possesses self-motivation, strong organizational skills and strong interpersonal skills. Possesses ability to perform job duties and prioritize work without direct supervision. Requires time and territory management skills. Requires understanding and operation of office imaging products, computer equipment, data communications and related area networks. Possesses methodical approach to identifying problems and developing solutions. Requires proficient use of Microsoft Office computer programs.Possesses excellent customer service skills including ability to present new concepts and follow-up to ensure approved concepts are implemented and maintained.
Required Skills Help Desk/Service Desk data entry
