- Provides expertise in the evaluation of the effectiveness of the biometric services being provided by OBIM to stakeholders.
- The incumbent also identifies and implements business process improvements, functional enhancements, and represents the OBIM Business Owner with autonomy in setting development priorities and negotiating workflow with OBIM's IT Management Office, DHS components, and other Federal stakeholders.
- Responsible for the effective development and advancement of the Biometric Accuracy Analysis Team (BAAT) to identify and correct data issues within IDENT/HART, improve data quality, alert to system degradation, and improve identity matches used in DHS operations.
- The incumbent develops, revises and manages performance metrics used to assess performance and ensures Service Level Agreements (SLAs) are being met.
- Plans regular work assignments, prepares plans to meet substantial changes in workload; justifies revisions in staffing levels, work priorities and deadlines. Assigns work to employees based on selective considerations of such factors as the difficulty and requirements of assignments; availability, capability, and special qualifications of employees, and workload to achieve short and long-range strategic program goals. All DHS-HQ announcements have a 5 business day open period due to the number of applications received.
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Supervisory Management and Program Analyst - Springfield, United States - DHS Headquarters
Description
Summary
This position is located in the Department of Homeland Security (DHS), Office of Biometric Identity Management (OBIM).The primary purpose of this position is to lead the assessment, planning, and coordination of activities associated with the operation and planning, analysis and evaluation of the biometric services of OBIM, provide expertise in the evaluation of the effectiveness of the biometric services.
Non-BU : This is a non-bargaining unit position.
Duties
As a Supervisory Management and Program Analyst, GS , your typical work assignments may include:View common definitions of terms found in this announcement: .
