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    Client Services Administrator - Broken Arrow, United States - Robson Property Management

    Robson Property Management
    Robson Property Management Broken Arrow, United States

    3 weeks ago

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    Description
    Job Description

    Job Description


    Job Description:
    The Client Services Administrator position supports the community management team in the administration of Homeowner Associations.

    This position interacts with internal and external customers including clients, homeowners, and vendors, as well as the internal team members at Robson Property Management (RPM).

    This position helps to facilitate the operations and administration of associations in accordance with the management agreement.

    Location:
    Broken Arrow, Oklahoma – Full time, 40 hours weekly, in office, 8am-5pm

    Duties:
    Duties include but are not limited to:

    • Assists with RPM calls/meetings as needed.
    • Receives and responds to incoming calls from clients, homeowners, and vendors.
    • Greets office visitors as needed.
    • Organizes and prepares correspondence relating to association business.
    • Prepares and assists the community management team with association meeting packets and in-house mailings.
    • Updates homeowner and association information in software database and shared files.
    • Files association documents as needed.
    • Assists in getting bids from vendors for associations as needed.
    • Assists with the processing of association
    architectural/modification

    applications submitted online by owners.

    • Processes all work orders submitted.
    • Assists with the monthly asset inspections for associations as needed.
    • Provides general office support when needed.
    • Other duties as assigned.

    Requirements:

    • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
    • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
    • Knowledge of conflict resolution techniques at a proficient level.
    • Professional communication skills (phone, interpersonal, written, verbal, etc.).
    • Professional customer service skills.
    • Self-motivated, proactive, detail-oriented, and a team player.
    • Time management and time-critical prioritization skills.

    Education & Experience:

    • College Degree Preferred
    • Community Association or Property Management experience preferred

    Salary:
    $42-$48K annually, depending on experience
    Company Description HOA property management company based in Broken Arrow, OK.

    Company Description

    HOA property management company based in Broken Arrow, OK.
    #J-18808-Ljbffr


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