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    Call Center Specialist - Louisville, United States - CornerStone Staffing

    CornerStone Staffing background
    TempToFT
    Description

    Calling all Louisville, KY Residents

    CornerStone Staffing is hiring for one the largest specialty pharmacies in the US We are currently seeking Call Center / Customer service candidates to start ASAP

    APPLY TODAY

    Location: Louisville, KY

    Pay: $17.00

    Work Schedule: Monday - Friday | 11:00am - 7:30pm

    Training On-site: Monday - Friday | 8:00am - 4:30pm **Training is on site / No time frame. Once training is completed then it will be fully remote**

    Job Duties and Responsibilities:

    Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers.
    Provide appropriate customer service and an effortless experience to the caller.
    Provide accurate information to the caller.
    Process refills and schedule shipments for patients or providers
    Resolve the callers needs.
    Provide appropriate follow-up and next steps for caller.
    Follow policies and procedures.
    Ability to work a flexible work schedule.

    Job Requirements/Previous Experience:

    Previous call center experience preferred.
    Previous healthcare experience desired
    Excellent interpersonal communication skills
    Strong problem-solving skills
    Proficient with Microsoft Office
    Able to type 35 wpm or greater.



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