- Greet patient when entering the practice
- Obtain accurate and updated patient information, such as name, address, insurance information
- Perform insurance verification on the date of service
- File and maintain medical records
- Answer telephone calls promptly and courteously
- Collects co-pays or outstanding balances on the date of service
- Perform referral documentation promptly
- Performs other duties as assigned
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- High School Diploma/GED (or higher)
- 6+ months of healthcare or customer service-related experience
- Experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records
- Knowledge of EMR (Electronic Medical Records) software
- Proficient in typing, 50-60 wpm and Microsoft Office
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patient service representative - New Albany, IN , USA, United States - UnitedHealth Group Inc.
Description
Opportunities with American Health Network, OptumCare partner.When you join American Health Network (AHN), you become part of a team that strives to identify and retain the top healthcare professionals in the markets it serves.
At American Health Network, we want to be the best health care organization we can be. Our mission is to improve the health of our patients.We're a physician-led organization, operating over 70 medical offices in Indiana and Ohio, with over 300 providers and 1200 employees.
We're also an OptumCare partner, part of the UnitedHealth Group family of businesses, and backed by the resources of a global health care organization working to help people live healthier lives and help make the health system work better for everyone.
That's an important differentiator as more people need our help simplifying the complexities of the American health care system.At the same time, the culture of AHN supports work-life flexibility for providers and places a high value on their physical, emotional, financial, and other aspects of well-being.
Find out what it means to be part of an exceptional company that values its providers, its role in health care, and making a difference one patient at a time.
Location: 4101 Technology Ave, New Albany, IN
Schedule:
Open 7 days per week, 40-hour work week with the following schedule(s), Monday - Friday, 8:00AM - 6:00PM and Saturday and Sunday, 8:00AM - 1:00PM.
Supervisor will determine schedule.Primary Responsibilities:
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.
Some of our offerings include:
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Preferred Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere:
UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO, #Red
