- This is an Onsite Position.
- LOCATION: 5101 Jeff Commerce Drive Louisville, KY 40219
- DURATION: 6-month contract with potential for extension
- WORK SHIFTS: 40 hours per week (Training hours - (Mon-Fri) (08:30 AM – 05:00 PM | 09:30 AM – 06:00 PM).
- Candidate must be registered with KY Board of Pharmacy (valid Registration required)
- Manage incoming and outgoing calls with patients, caregivers, and providers.
- Deliver exceptional customer service for a seamless caller experience.
- Provide precise information to the caller.
- Handle refills and coordinate deliveries for patients or providers.
- Address the needs of the callers effectively.
- Offer suitable follow-up and guidance to callers.
- Adhere to Cover My Meds policies and procedures.
- Flexible work schedule readiness.
- High School Diploma OR GED required.
- Candidate must be registered with KY Board of Pharmacy (valid Registration required)
- Minimum of 4 years of customer service practice in a Pharmacy/healthcare call center.
- Outstanding interpersonal communication abilities
- Effective problem-solving capabilities
- Proficiency in Microsoft Office
- Typing speed of 35 wpm or higher.
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Patient Service Representative - Louisville, United States - Amerit Consulting
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Description
OVERVIEW:
Our customer, a leading distributor of healthcare systems, medical supplies, and Pharmaceutical products globally, is in need of a Patient Service Representative.
IMPORTANT POINTS:
RESPONSIBILITIES:
QUALIFICATIONS / REQUIREMENTS:
If you believe this role suits you well, and seek timely communication, from both ends, we should chat. If you desire fulfilling work and a business that prioritizes its team, we are interested in collaborating with you.
Regards,
Jatin Rattan
Senior Recruiter