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    Senior Program Manager - Pittsburgh, United States - FPC National

    FPC National
    FPC National Pittsburgh, United States

    3 weeks ago

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    Description
    Summary

    The Program Manager will serve as a key liaison between the company and the customer by developing quotations, customer solutions, and documentation for both new and existing customer relationships. Effective in a team-based environment alongside leaders of other functional areas to deliver a consistently positive experience to each customer. Works closely with sales management on attracting, winning, and retaining customers in the Electronics Manufacturing Industry.

    The company is a small to mid-sized electronics manufacturer with that is privately held, specializing in the Defense, Industrial, and Medical markets, providing end-to-end electronics manufacturing services.

    Responsibilities
    • Project Planning - Develop and maintain project plans, timelines, and schedules
    • Resource Management - Allocate and manage resources, including personnel, equipment, and materials
    • Budget Management - Monitor and control project costs to ensure adherence to budgetary constraints
    • Risk Management - Monitor and manage risks throughout the project lifecycle
    • Supplier & Vendor Management - Negotiate contracts and agreements with suppliers, Ensure timely delivery of components and materials
    • Quality Assurance - Monitor and Ensure compliance with industry standards and customer requirements
    • Production Oversight - Coordinate manufacturing activities, including assembly, testing, and quality control
    • Cross-functional Collaboration - Collaborate with various departments including engineering, design, procurement, and logistics
    • Change Management - Manage changes in project scope, schedule, or requirements
    • Documentation & Reporting - Maintain project documentation, including status reports, meetings, and technical documents
    • Continuous Improvement - Identify opportunities for process improvements and efficiency gains
    • Regulatory Compliance - Ensure compliance with industry-specific regulations and certifications
    • Conflict Resolution - Foster a collaborative and problem-solving culture throughout customer relationships
    • Customer Communication - Act as main point of contact for customer inquiries and concerns, Provide regular updates on project status and address customer feedback
    • Team Leadership - Lead and motivate project teams, providing guidance and support to team members
    • Industry Knowledge - Stay informed about advancements in electronics manufacturing technologies and trends
    Qualifications
    • 8 years of recent experience in Program/Account Management of a related industry
    • Bachelor's degree preferred
    • Familiarity with MRP systems
    • Good understanding of the electronics manufacturing process
    • Ability to drive positive results with minimal supervision
    • Excellent communication and negotiation skills
    • Strong organizational skills
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