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    Warehouse Team Lead - Indianapolis, United States - Inmar Intelligence

    Inmar Intelligence
    Inmar Intelligence Indianapolis, United States

    2 weeks ago

    Default job background
    Full time
    Description

    Position Summary:

    The Warehouse Team Lead directs the daily activities of the processors, material handlers, and forklift drivers to ensure a smooth flow of product is being processed in an efficient and timely manner. The Processing Lead works at the direction of the Production Supervisor.

    Position Responsibilities:

    • Communicate with processors and management
    • Have a thorough understanding of the SOP's of the assigned department
    • Motivate, encourage, coach and assist the associates develop in their roles
    • Select RMAs/orders to be processed
    • Locate missing boxes
    • Manage the controlled substance log for controlled substances found in Rx orders
    • Manage the controlled substance mobile cage
    • Manage the flow of work on assigned line
    • Delete I-tags as required
    • Manage the broken bottle log
    • Maintain professionalism at all times
    • Support company policies and goals
    • Commit to meeting all client goals
    • Ensure changeovers are completed on or before scheduled date
    • Attend to processor errors by going over each error with the associate that directly caused the error to occur.
    • Escalate significant events (i.e., diversion, adverse events, system slow down, etc.)
    • Ensure associates are adequately trained
    • Work with quality control department to address quality issues
    • Understand the importance of productivity and meeting the individual and company goals
    • Manage ASN NR hold reprocessing
    • Ensure team members are clocking in at the appropriate location and at the correct time
    • Work overtime as scheduled
    • Follow all safety and security rules
    • Set a standard of excellence in job performance, attendance, and adherence to all policies and procedures that sets an example for all other associates
    • Maintain a clean and organized work area
    • Complete all other duties as requested by management or supervisor.

    Required Requirements:

    • High school diploma or GED preferred or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position.
    • 10 key/data entry experience
      • Strong working knowledge of Microsoft Office package including Word and Excel
      • Excellent verbal and written communication and organizational skills
    • Ability to lift boxes weighing up to 50lbs
    • Ability to communicate proficiently in both English and Spanish preferred as Warehouse Lead may be assisting both English and Spanish speaking associates. Multilingual would be beneficial to success
      • Ability to successfully execute multiple tasks and projects simultaneously, work efficiently, and meet deadlines in an atmosphere of frequent interruptions
      • Ability to work independently and in a team environment
      • Ability to maintain professionalism at all times
      • Manage confidential information appropriately

    The physical demands described here are representative of those that are expected to be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities.

    While performing the duties of this job, the associate is:

    • Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
    • Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
    • Regularly required to stand, kneel or stoop, and lift and/or move up to 50 pounds.
    • Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.

    Safety:

    Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

    As an Inmar Associate, you:

    • Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
    • Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
    • Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.
    • Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
    • Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

    An Equal Opportunity/Affirmative Action Employer

    E.O.E/M/F/H/V

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