- Ensure prompt communication via phone or text message with all inquiries that come into the campus via phone or internet.
- Correspond and follow-up with prospective students utilizing admissions tools such as phone calls, texting, appointment reminder cards, e-mails, etc. until the student has been interviewed at the campus.
- Learn and become proficient in the Verity client management software system to record accurate data to assist all departments (Advertising, GSC, Admissions, Financial Aid etc.)
- Achieve individual minimum appointment setting, interview, and PDL/Referral generation goals established on a monthly, quarterly, and campaign basis by the President.
- Assist the admissions department as a team in achieving all daily, monthly and campaign goals.
- Ensure success by initiating referral interviews.
- Maintain effective communication with the admissions team and management team.
- Complete individual daily and weekly reports about performance activity as required.
- Participate in monthly or quarterly product knowledge meetings.
- Participate in continuous individual and group training sessions.
- Participation in various school functions such as, but not limited to, orientation, open houses, and Guerilla Marketing as needed.
- Represent the college in a professional and positive manner by attending and participating in various recruitment functions on site as requested.
- Associates Degree is preferred but relevant experience will be considered.
- Previous call center, customer service, or appointment setting experience preferred.
- Previous work experience in a sales related field preferred
- Excellent communication skills
- Ability to problem solve proactively.
- Organizational and time management skills a must
- The ability to exhibit excellent customer service and work in an open, team environment.
- Be able to work evenings and weekends, as necessary.
- Ability to sit for eight to ten hours while communicating in a call center environment.
- Passion to help people.
- Enthusiasm
- Ability to motivate others.
- Confident
- Self-Motivated
- Must be able to shut out external distractions to ensure goals are met.
- Have a sense of urgency.
- Believe in your product.
- Ability to accept constructive criticism.
- Possess and demonstrate a positive attitude.
- Ability to set and reach personal goals.
- Ability to relate well to people.
- Demonstrates active listening skills.
- Professional appearance
- Willingness to learn.
- Competitive drive
- Tenacity
- Clear effective communicator
-
Call Center Representative
1 week ago
Atlantic Eye Institute Jacksonville, United StatesCompany Overview: · At Atlantic Eye Institute, our mission is to help our patients live their vision through exceptional, compassionate and honest eye care for every stage of life. And treat them like members of our familybecause they are. · Living Our Vision: · They say seein ...
-
Call Center Representative
4 days ago
Turner Pest Control Jacksonville, United StatesJob Description: · Essential Duties and Responsibilities · This position will serve as the main contact and face of the company for our customers. You will provide outstanding customer service in a timely, upbeat, and friendly manner. For many people, you are their first experi ...
-
Call Center Representative
2 weeks ago
Top Dollar Car Jacksonville, United StatesJob Description · Job DescriptionJoin us at Top Dollar Car, where we're dedicated to fostering a vibrant and supportive workplace that attracts top talent in our industry. Our team is dedicated to exceeding customer expectations at every opportunity, and we're searching for indiv ...
-
Call Center Representative
3 weeks ago
Harbour Dental Care Jacksonville, United StatesJob Description · Job DescriptionHarbour Dental Care is a locally owned PRIVATE practice with 4 locations that EMPOWERS CONFIDENCE by removing barriers to provide PREMIERE EXPERIENCES · Core Values: People are the Purpose, Passion for Growth, Evaluate Expectations · MUST BE ABLE ...
-
Call Center Representative I
1 day ago
PSG Global Solutions Jacksonville, United StatesExcellence In Everything We Touch Position Summary Processes new property insurance claims and consumer assignments following established client and department procedures and instructions. Processes escalated calls or issues in accordance with client Call Center, Representative, ...
-
Bilingual Call Center Representative
2 weeks ago
Turner Pest Control Jacksonville, United StatesJob Description: · Turner Pest Control is a rapidly growing pest control company that has been providing excellent service · to our residential and commercial customers over the past 50 years. We have stayed at the forefront of · in the industry. As we expand across the southe ...
-
Bilingual Call Center Representative
6 days ago
Turner Pest Control Jacksonville, United StatesJob Description: · Turner Pest Control is a rapidly growing pest control company that has been providing excellent service · to our residential and commercial customers over the past 50 years. We have stayed at the forefront of · in the industry. As we expand across the southe ...
-
Call Center Customer Service Representative
3 weeks ago
Adecco Jacksonville, United StatesAdecco is assisting a financial client in their search for Customer Service Representative in Jacksonville, FL. The position is on-site and pays $21.00/hr. · Shift: Mon - Fri, must have open availability · If you are looking for a new challenging opportunity, look no further. App ...
-
Enhanced Resource Centers Jacksonville, United StatesBilingual Call Center Recovery Representative (Spanish) JOB LOCATIONS US-FL-Jacksonville POSTED DATE 1 year ago(8/30/2021 3:01 PM) JOB ID # OF OPENINGS 10 DEPARTMENT Agent TYPE Full Time WAGE/ BONUS/ PAY Based on Experience Uncapped Monthly Call Center, Spanish, Bilingual, Recove ...
-
Call Center Rep
1 day ago
Staffing Now Jacksonville, United StatesSNI Companies is looking for Call Center Representatives to join a great organization in the Jacksonville, FL area This is an entry level position. · After 30 days of in-person training, this position goes fully remote · Starting at $13 an hour, candidates are eligible for a ra ...
-
CALL CENTER REPRESENTATIVE
1 day ago
Mass Markets - MCI Company Orange Park, United StatesCALL CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS - We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will hand Representative, Call Center, ...
-
Call Center Performance
1 week ago
Mindlance Jacksonville, United States100% Remote · Important Notes from Hiring Manager: · Monitors and evaluates Medicare calls/chats · Monitors and evaluates Under 65 calls/chats · Seasonally as required Monitors and evaluates external Client Calls/Chats for Medicare and/or Under 65 lines of business, · Provid ...
-
Call Center Agent
2 weeks ago
Icon V Jacksonville, United StatesJob Description · Job DescriptionJob Title: Call Center Agent · Company: Icon V · Location: Jacksonville, FL · About Icon V: · Icon V – Florida is more than a digital marketing agency; we're a team of storytellers, strategists, and technologists dedicated to taking your brand to ...
-
Call Center Banker
1 day ago
The Bank of America Corporation Jacksonville, United StatesAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders 2nd Shift, Call Center, Banker ...
-
Call Center Banker
1 day ago
The Bank of America Corporation Jacksonville, United StatesAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Call Center, Banker, 1st Shift ...
-
Call Center Banker
1 week ago
Bank of America Corporation Jacksonville, United StatesJob Description: · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. ...
-
Call Center Operator
2 weeks ago
Farah & Farah, P.A. Jacksonville, Florida, United States PermanentOverview: · Farah & Farah is the premier personal injury law firm in Southeast Georgia and Northeast Florida, built upon the foundations of honesty, hard-work, and experience our clients can trust. Proudly headquartered in downtown Jacksonville, Farah & Farah has recovered millio ...
-
Call Center Associate I
1 week ago
IGT Jacksonville, United StatesResponsibilities · Answer inbound phone calls from lottery retailers across multiple jurisdictions regarding lottery equipment issues, supply requests and game information · Connect with internal departments to resolve customers issue by conferencing or transferring calls as appr ...
-
Remote Call Center Agent
3 weeks ago
RemX Jacksonville, United StatesJob Description · Job DescriptionAre you a hard working individual looking for a REMOTE work from home position? · Our Fortune 500 Pharmaceutical Client is looking for driven, friendly, and experienced Call Center Representative to accompany their team · This is the one for you · ...
-
Call Center Rep II
2 weeks ago
Abacus Jacksonville, United StatesDepartment: 02242 | SABR | R0273 | XUS : MB Cont Conn Parent Job Category: dmin/Clerical Job Code: Call Center Rep II:BS0940 Job Title: Call Center Rep II Keywords: Number of Positions: 10 Remaining Positions: 10 Duties: Receives and processes loss assignments according to client ...
Guest Services Representative/Call Center - Jacksonville, United States - Compass Rose Foundation
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Description
Job DescriptionJones Technical Institute (J-Tech) is a Non-profit Trade school located in Jacksonville, FL and we are searching for professionals to fill positions in our Admissions Department specifically in our Guest Service Center. In this role you will have the opportunity to help prospective students by scheduling interviews with members of our Admissions team. You will have a major role in growing the schools population and being part of a growing school.
Essential duties and responsibilities:
Education and skills required:
Work environment/physical demands:
QUALITIES OF A GUEST SERVICE CENTER REPRESENTATIVE