Customer Service Representative - Gresham, United States - Enterprise Truck Rental

Enterprise Truck Rental Gresham, United States

4 days ago

Part time

Description

**Customer Service Representative - Part Time - SE Portland**

**Job ID** Clackamas, OR **Overview**

**Enterprise Rent-A-Car**is looking to grow our **Customer Service Representative -**team

Enterprise is a fun and friendly place where team work rules. We work hard, and reward hard work. If you enjoy a job where you're not staring at the clock, this is the one for you

The Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. You will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up.

**This position is available at mutiple locations: Gladstone , Sandy , Clackamas , Woodstock , and Hollywood **

This Part-Time position pays $15.50 / hr + performance based monthly bonus $50-$320 . G uaranteed 25 hours per week. Details on benefits available are available at As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today and every day the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, .

**Responsibilities**

Takeincoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors

Manage outgoing calls forcallback management, A/Rs and miscellaneous calls as assigned

Provide a high level of customer service by assisting customers and assessing their rental needs

Meet and greet customers in a friendly and timely manner

Provide directions and general assistance

Assist to assess condition of rental upon return

Process returns

Understand and communicate rental terms and conditions, vehicle features and other services

Sell optional protection products, upgrades, fuel options and other additional equipment

Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance

Clean vehicle interior and exterior by hand or by operating washing equipment when needed

Perform miscellaneous and backup duties job-related duties as assigned

*Equal Opportunity Employer/Disability/Veterans*

**Qualifications**

Must be at least 18 years old

Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

No drug or alcohol related conviction on driving record in the past 3 years

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

**Privacy Preference Center**

** Manage Consent Preferences**

Always Active

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