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North Chicago

    Outside Sales Rep - North Chicago, United States - Atlantic Plywood

    Atlantic Plywood
    Atlantic Plywood North Chicago, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionThe Outside Sales Representative for Atlantic Plywood is responsible for strengthening customer relationships, while driving volume and profit growth using a balanced approach of new business development and existing account management.

    RESPONSIBILITIES:

    General

    • Assist in building their individual sales and profit plan
    • Become expert on market and products
    • Understand and be able to explain our policies and procedures
    • Provide product pricing and account level recommendations
    • Participate in required vendor training and develop appropriate product knowledge in all products sold
    • Effective call schedule planning and documentation in CRM
    • Develop specific account-based strategies to protects, grow and drive business

    New Business Development:

    • Responsible for aggressively developing a pipeline in CRM for new business
    • Create pull through for our direct accounts by working to educate and influence their customers
    • Introduce new products and complementary products to existing and new customers
    • Develop and carry out strategies to increase market share of our products with new and existing customers
    • Execute and implement company promotions and programs
    • Prospect and develop new business targets/opportunities

    Account Management:

    • Responsible for maintaining and protecting existing account business
    • Train customer sales teams on product knowledge and selling techniques, as needed
    • Provide merchandising support
    • Address and resolve customer complaints and/or claims
    • Set up and attend trades shows, as needed
    • Continue building relationships through excellent customer follow up and product resolution

    QUALIFICATIONS:

    Knowledge, Skills and Abilities:

    • Strong customer service skills both in person and virtually
    • Self-motivated and functions well independently as well as within in a team
    • Ability to present to groups both large and small
    • Microsoft Office including hosting presentation
    • Have strong closing skills with customers and follow up on commitments
    • Ability to travel throughout the assigned territory as required
    • Strong analytical skills, including the ability to identify and analyze key, market, customer, and competitive trends.

    Education:

    • Bachelor's degree preferred or industry experience equivalent

    Experience:

    • 3+ years' experience in customer facing sales within building products industry
    • Have direct exposure in resolving customer concerns
    • Experience in customer facing selling
    • Understanding of building installation process

    WORK ENVIRONMENT:

    • In-market 85% of the time (customer facing)
    • Occasional over-night travel required.
    • Must react to short lead customer requests, Possible evenings, or weekend for customer events
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