- Document and maintain the troubleshooting steps including updating technical documentation for primary areas of responsibility
- Identify automation opportunities & implement scripts for log analysis, for discussions with external customers/internal customers
- Strong on customer support as well as data analysis of logs, etc.
- Must be able to drive for issue resolution with other Engineering teams
- Initial analysis of Network KPI degradation to quantify and qualify the issue
- Be able to proactively perform Ad-hoc/periodic parameter audit, issue signature audit and SW/FW audit
- Ensure the latest ticket status ticket status is provided to the customers
- Software and patch upgrades on network element to support feature testing and issue resolution verification
- Provide 24X7 support as needed for commercial Network outages and network performance issues. Also provide technical reviews and provide support to customers as needed
- Bachelor's Degree in Telecommunication or Network Engineering with at least 2 years of experience in Wireless Telecom environment.
- Good knowledge of UNIX/LINUX operating systems
- Good Scripting skills using but not limited to Python, Shell or Perl
- Strong documentation skills, ability to communicate effectively, a major team player in a small but dynamic environment
- Strong knowledge of MS office tools like Excel, power point and Word.
- Good analytical skills to investigate and evaluate trending data for issue resolution
- Good knowledge of 4G and 5G wireless network architecture concepts, RAN protocols and eNB interfaces S1-MME, S1-U is a plus
- Good knowledge of trouble ticket and knowledge management systems
- Willing to work during night to accommodate debugging involving offshore R&D teams
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Data Logging Engineer - Plano, United States - Further Enterprise Solutions
Description
Job Description
Job DescriptionJob Title: Data Logging Engineer
Location:
Plano TX.
Job Description:
Perform system level log captures/analysis of several Network elements in the 4G/5G Network architecture to identify root causes of product and key performance issues.
Qualifications:
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