Service Center Technician - Carrollton, United States - Enersys

Enersys

Verified Company

Carrollton, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Learn More About Our Company

What We're Offering

Paid time off plus paid holidays
Medical/dental/vision insurance plan
Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan
401K plan
Culture: We value and strive for excellence in all that we do through innovative technology by creating long lasting relationships with our stakeholders, coworkers, and customers. We continentally strive to foster teamwork, engagement and enhance our employee's skills and competence by providing appropriate training

Job Purpose:

- related sales and service targets.

Essential Duties and Responsibilities:

Directly responsible for company assets, may include a service vehicle, parts inventory, tools, laptop and test equipment
Works in service center/shop and will frequently visit customers to maintain business relationships
Replaces defective parts, reassembles batteries, and fills cells with the acid solution
Reads meters and adjusts charge parameters to control time and flow of current through the battery
Ability to perform discharge tests evaluates results and makes necessary repairs
Maintains truck log, if necessary, according to state and federal regulations
Loads and unloads trucks
As needed, will operate material handling equipment per OSHA requirements
Order, receive and monitor parts inventory for the service center
Pull parts for orders
Maintains telephone or radio contact with supervisor to receive pickup and delivery instructions
Maintains records of performance reports
Prepares new and spent product for shipment
Ensure day to day complaint logs and plan for a site visit
Tracking service cells inward & outward and update on daily basis in the tracker
Ensure calibration of tools as per the due date
Follows all company policies and procedures as listed, but not limited to: warranty, safety, environmental, OSHA, DOT Hazmat, and ISO9000
Other duties may apply

Qualifications:

Minimum Qualifications

24 years of previous customer service experience in field support
Basic knowledge of Microsoft Office and the Internet
Basic mechanical aptitude
Previous experience working with hand and power tools
Able to read with comprehension and write documents (such as customer correspondences, memos, and reports) in English
Able to perform basic math such as add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
High School Diploma or equivalent

Preferred Qualifications

A basic electrical understanding
The use of test equipment and reading schematics
Technical degree in Engineering where/if applicable to the location

General Job Requirements:

This position requires you to drive a company vehicle. Therefore, you must be able to pass the company's driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements.
Must be able to differentiate colors.
Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
Must be able to stand for long periods of time
Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.
Must be able and willing to be oncall.
Risk of electrical shock.
This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyones safety.
This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.
Must be able and willing to work varying schedules which may include nights, weekends, and public holidays.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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