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- Exhibit expert knowledge of ITSM best practices, particularly in change management, incident management, problem management, and asset management.
- Possess knowledge and understanding of Active Directory, and endpoint management, including MDM, patch management, access management, and asset management.
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ITSM Analyst - Elmhurst, United States - MMD Services
Description
About the Company
Our client is a global organization, named one of the largest in the Automobile industry They are rapidly growing and going through a robust digital transformation. The business and senior leadership have put a huge emphasis on technical initiatives and are looking for passionate team members to contribute to the growth and development of the security environment.
We are seeking a highly skilled ITSM Analyst that is dedicated to offering user support and customer service for all end-user computing systems, software, and hardware. This role involves supervising and monitoring the performance of technical support analysts to guarantee timely and satisfactory resolution of service desk issues. This is a contract to hire role that offers a hybrid work schedule
Your Role:
Experience
MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance