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Account Manager - Overland Park, United States - Favorite Healthcare Staffing
Description
Position Details:
Company Description
Acacium Group
We are collaborative in our common purpose to improve people's lives through expert healthcare, social care, and life sciences. Everything we do is powered by people.
From the expertise of our people to our long-standing client relationships, we're proud to be a company that's committed to the human side of business.
When you join Acacium Group, you will work in a caring culture that prioritizes your well-being, is passionate, ambitious and delivers with integrity.
From personal development to career pathways and opportunities, competitive benefits, and being part of a global business, we help every person be the best version of themselves.
Always by your side - driven by excellence - putting people first
Role Purpose:
This role is the main point of contact for clients, local Favorite offices, and internal departments. Their primary role is to coordinate the process of filling open positions with communication between recruitment and clients.
Behaviours Description
Drives Accountability
Communicates clear expectations, responsibilities and measurements.
Engages with employees to identify solutions.
Uses constructive feedback to drive behaviors to start, stop or continue.
Attracts, Develops and Engages Employees
Creates a work environment that attracts people.
Clearly communicates expectations about results and behaviors.
Provides timely feedback regarding objectives and development.
Encourages Excellence
Inspires commitment in others to strive for individual, team and organizational excellence.
Demonstrates personal passion for continuous improvement.
Challenges what works and what does not.
Collaborates Across Group
Builds trusted relationships to enhance collaboration and cooperation.
Understands and connects a range of business offerings and functional offerings.
Contributes to effective teams regardless of formal roles.
General Responsibilities Description
Communication
Interact with others in an open, honest, respectful and fair manner, use a range of communication styles and methods to convey information.
Performance Reviews
Communicate clear expectations, responsibilities and measurements
Provide timely feedback regarding objectives and development.
Continuous Improvement
Identify ways to improve processes and service delivery.
Implement programmes and processes that increase overall development, engagement and retention.
Inspire commitment in others to strive for individual, team and organizational excellence
Building Relationships
Build trusted relationships to enhance collaboration and cooperation.
Drive relationships to enhance commitment to strive for individual, team and organizational excellence.
Customer Service
Drives customer satisfaction by matching products and services to their personal needs. Spend time building a deep understanding of our customers personal and business requirements.
L&D
Set challenging and personal goals, use effective ways to track and measure progress, look for opportunities to learn and develop.
Engagement
Implement programmes and processes that increase overall development, engagement and retention.
Create a work environment that attracts people, create a culture of accountability in which people take ownership for results.
Provide incentives, rewards, recognition to drive desired results and behaviors.
Budget Responsibility
Manage and control budget and costs as appropriate to the role
Health & Safety
Work in accordance with safe working practices, demonstrate a commitment to a safe working environment.
Ensuring team awareness of health and safety policies.
Creating a safe working environment.
Data Protection
Data protection Law (DPA 2018 and GDPR) - To comply with relevant training and policies within Acacium Group ensuring that you process data lawfully and in accordance with Acacium Groups guidance
Job Responsibilities Description:
Client Communication
Receiving open orders, submitting qualified candidates, educating clients on the market changes.
Recruitment Communication
Prioritizing open positions provided by the clients and communicating to the recruitment teams, educating recruitment on market changes and client preferences.
Driving sales by negotiating bill rates and contract length whenever possible, submitting candidates quickly and effectively to increase the changes of client acceptance, tracking ending placements to assist in extensions to retain billing.
Bachelor Degree Preferred, Proficient in Microsoft Excel and Outlook, Communication and Customer Service Skills
Applicants must be able to show proof that they are legally eligible to work in the United States.
Favorite Healthcare Staffing, Inc.
is an equal opportunity employer and does not make hiring decisions based on race, color, religion, gender or other protected classes.
