Sales & Customer Service Associate - Chapel Hill, United States - Massage Envy

Massage Envy Chapel Hill, United States

1 week ago

Description

Overview:

Where Better Careers Begin

Do you have a passion for helping others? At the Massage Envy Chapel Hill franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

Competitive base per hour plus unlimited bonuses and commissions
Company contributed medical insurance for full-time team members
o Vision, Dental, Accident, Short-Term Disability, Long Term-Disability and Life
insurance also available
401(k) retirement plan for all team members after 6 months of employment
Paid Time Off (PTO) for full-time team members
Discounted pet insurance through Fetch
A flexible schedule for a better work/life balance
In-depth product and service training
Employee Assistance Program available
40% off all products
Long-term career planning and advancement

Qualified Candidates:

Must be 18 years or older
Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
Are critical thinkers with excellent math and computer skills and the ability to multitask
Have great people skills and can establish positive relationships with guests
Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

Provide outstanding customer service and help everyone feel valued and understood
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

Trained leadership that is invested in YOUR success
Award programs (like Sales Associate of the Year)
A caring community that strives to celebrate individuality and share knowledge

If youre ready to join a growing community with experienced professionals who share your same passion, we cant wait to meet you

*ME SPE Franchising, LLC (ME SPE) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (MEF), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.*

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