- Provide administrative support as needed: answers calls, manages contacts, manages schedules, produces reports, and creates presentation materials.
- Maintain and retain office files consistent with firm/professional policies and requirements.
- Support marketing and client events as requested including newsletters, blogs, social, website, communications, office events, etc.
- Conduct other administrative related tasks and projects as needed.
- Sends paperwork to clients using the electronic signature system while adhering to the custodians' compliance rules pertaining to electronic signatures.
- Quality check and submit custodial items for processing. Supports Compliance to maintain an effective and robust investment advisory compliance program.
- Conducts certain compliance program tests.
- Performs other compliance related tasks and projects as assigned.
- Engage and support weekly prep for client meetings, ensuring Advisory and Client Services teams are ready and prepped for upcoming client meetings.
- Support client onboarding requirements for financial planning and investment management applications.
- Prepare and produce back-office support demands for basic client account requests.
- Support back-office initiatives and/or core projects that support Advisory teams.
- Gather and prepare necessary information for advisory meetings with clients.
- Bachelor's degree.
- Pursuit of Financial Paraplanner Qualified Professional (FPQP) Certification preferred.
- 0-4 years of experience in a financial services firm with an emphasis in either client services and/or operations.
- Leadership experience demonstrated through reporting structure or special projects.
- Experience with investments and financial planning applications preferred.
- Experience working with various custodial platforms preferred.
- Excellent communication skills. (verbal, written and listening)
- General tech stack proficiency.
- Knowledge of RIA operations, regulations, compliance, and oversight.
- Demonstrates personal integrity, honesty and can deal with confidential information daily.
- Ability to handle stress in an ever-changing investment market.
- Excellent time management and strong organizational skills.
- Ability to prioritize multiple tasks and anticipate potential problems.
-
Client Services Associate
1 week ago
Hilltop Wealth Advisors Chapel Hill, United StatesI. MISSION · The Client Service Associate at Hilltop Wealth Advisors is an integral part of our team serving as the true connection between our clients, and the entire team. This great communicator, influencer and enthusiastic person will support the vision, positive culture and ...
-
Client Services Associate
3 weeks ago
Hilltop Wealth Advisors Chapel Hill, United StatesI. MISSION · The Client Service Associate at Hilltop Wealth Advisors is an integral part of our team serving as the true connection between our clients, and the entire team. This great communicator, influencer and enthusiastic person will support the vision, positive culture and ...
-
Client Services Associate
1 week ago
Hilltop Wealth Advisors, LLC Chapel Hill, United StatesJob Description · Job DescriptionI. MISSION · The Client Service Associate at Hilltop Wealth Advisors is an integral part of our team serving as the true connection between our clients, and the entire team. This great communicator, influencer and enthusiastic person will support ...
-
Support Services Associate
1 week ago
University of North Carolina Chapel Hill, United StatesPosting Information · Posting Information · Department · ES Admin-227010 · Career Area · Facilities and Skilled Trades · Is this an internal only recruitment? · No · Posting Open Date · 05/17/2024 · Application Deadline · 05/31/2024 · Position Type · Permanent Staff (SHRA) · Po ...
-
Client Service Associate
3 weeks ago
BCI - Brokerage Consultants Inc. Chapel Hill, United StatesIndependent fee-only investment advisory firm seeks CSA to support Advisory and Client Services teams, focusing on team engagement/client success, with the full scope of the role including day-to-day operations, communications, investment management, compliance, and technology. · ...
-
Associate Director Children's Services
1 week ago
UNC Medical Center Chapel Hill, United StatesResponsible for assisting the Director of Pediatric Services for UNC Hospitals through daily and long-term oversight of department activities. Provides management direction to designated department leadership and staff members. Assist the Director in Director, Department Leader, ...
-
Food Services Associate- PRODUCTION
4 weeks ago
UNC Medical Center Chapel Hill, United StatesThis position assists higher-level personnel in preparing and serving food, and maintaining a clean work area Work is reviewed for adherence to sanitary standards and completion of assignments. Responsibilities:1. Assists with dirty food tray removal Food Service, Production, Ass ...
-
Sales & Customer Service Associate
1 day ago
Massage Envy Chapel Hill, United States PermanentOverview · Where Better Careers Begin · Do you have a passion for helping others? At the Massage Envy Chapel Hill franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent ex ...
-
Sales & Customer Service Associate
3 weeks ago
Massage Envy Chapel Hill, United StatesOverview: · Where Better Careers Begin · Do you have a passion for helping others? At the Massage Envy Chapel Hill franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent ...
-
Associate Director Children's Services
1 week ago
UNC REX Healthcare Chapel Hill, United StatesBecome part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. · Summary: · Responsible for assisting the Director of Pediatric Services for UNC Hospitals through daily and lon ...
-
Associate Director Children's Services
1 week ago
UNC Health Care Chapel Hill, United StatesDescription · Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. · Summary: · Responsible for assisting the Director of Pediatric Services for UNC Hospitals thro ...
-
Food Services Associate: Retail
4 weeks ago
UNC Health Care Chapel Hill, United StatesJob Description · Description · Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. · Summary: · This position assists higher-level personnel in preparing and ser ...
-
Associate Director Children's Services
1 week ago
UNC Health Chapel Hill, United StatesBecome part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. · Summary: · Responsible for assisting the Director of Pediatric Services for UNC Hospitals through daily and l ...
-
Fifth Third Bank, N.A. Chapel Hill, United StatesMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Acts as primary contact for clients for administrative & support matters and a variety ...
-
Fifth Third Chapel Hill, United StatesMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Acts as primary contact for clients for administrative & support matters and a variety ...
-
Fifth Third Chapel Hill, United StatesMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Acts as primary contact for clients for administrative & support matters and a variety ...
-
Fifth Third Chapel Hill, United StatesMake banking a Fifth Third betterWe connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION: Acts as primary contact for clients for administrative & support matters and a variety of clien ...
-
beBee Handyman Dovray, MN, United States FreelanceWe are a non-profit sports association located in Dovray, MN, without a physical headquarters or employees. What type of company or business requires consulting services? · Non-profit association · What services are needed? · Adaptation to data protection regulations (GDPR), adap ...
-
Duke University Chapel Hill, United StatesAt Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.About Duke Primary CarePursue your passion ...
-
Duke University Chapel Hill, United StatesAt Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. · About Duke Primary Care · Pursue your ...
Client Services Associate - Chapel Hill, United States - Hilltop Wealth Advisors
2 weeks ago
Description
I. MISSIONThe Client Service Associate at Hilltop Wealth Advisors is an integral part of our team serving as the true connection between our clients, and the entire team. This great communicator, influencer and enthusiastic person will support the vision, positive culture and team spirit across our firm and clients.
The key role of this position is to engage and support the overall success of many different projects and initiatives and by working side-by-side with our Advisory and Client Services teams. The Client Service Associate focuses on team engagement, client success, and managing assigned projects. This individual enjoys and excels at the day-to-day operations of the firm.
This position requires a proactive approach and an ability to independently carry out the duties of the position. The ideal candidate will exhibit high standards, excellent communication skills, good judgment, and an ability to take initiative, and prioritize daily tasks. The ability to effectively manage time and multi-task with attention to detail is critical to this role. The Client Service Associate must be confident about decision-making under uncertainty and under extreme time pressure.
ESSENTIAL RESPONSIBILITIES
Client and Firm Engagement
Experience and Education:
