Jobs
>
Bellevue

    Information Technology Operations Manager - Bellevue, United States - Radius AI Inc

    Radius AI Inc
    Radius AI Inc Bellevue, United States

    1 week ago

    Default job background
    Description
    Serve as a technical liaison in providing product/services information and in resolving issues regarding products and services.

    Take ownership of a selection of products, working with our business and technical leads to manage new features and opportunities.

    Analyze production programs to isolate problems or to determine more efficient methods. Lead ongoing reviews of business processes and developing optimization strategies. Error handling / code exception management. Prepare technical documentation in accordance with the company's procedures for software products /components/solutions.

    Optimize costs and time utilization, minimize waste and deliver projects on time, and on budget as per the contract and agreed scope, with a high-quality result.

    Derive insights from customer driven data to inform product decisions. Identify key factors driving customer satisfaction and churn. Aggregate insights into recommendations for the product roadmap. Performance management of our third-party technology partners including manage and monitor the production support ticket pipeline from Zendesk.

    Work with internal tech and product teams to triage, follow-up, and make sure all issues resolved in a timely manner.

    Develop and update support ticket issues based on their status and keep all teams updated. Develop operations and roll out plans as new features gets added to the product. Develop implementation plans that includes cost-benefit analyses. Establish a Production support cadence plan including SLA and capacity optimization. Develop, train and roll out Standard operating procedures (SOP) when production issue occurs. Support identification of risks, dependencies and issues across the Program and coordinates mitigation actions.

    Support Program management leads in their day-to-day ownership of program delivery, assists in resolving issues escalated by work stream leads, tracks project milestones and deliverables.

    Develop and analyze reports to identify trends, patterns, and issues related to the management of initiatives, and present findings and recommendations to Technical and Product Leads.

    Lead product prioritization as it relates to Deployment, Operations, and Support.

    Support the program management leads in working with business stakeholders to identify business needs, validate pain points, and determine the high-level value proposition / business case for implementing innovative solutions.

    Develop input channels for internal stakeholders to capture and prioritize new tooling products.


    Minimum Education & Experience Requirements:
    Bachelor's Degree, or foreign equivalent, in Information Technology, Computer Science or related field. Must possess 5 years of experience as an IT Program or Project Manager.


    Five years of:

    hands-on Program or Project Management experience in the information technology industry with experience analyzing data, drawing conclusions, identifying trends and issues, and diagnosing root cause of issues; experience directly managing offshored team of at least 10 third-party engineers and/or data scientists; and experience with Edge and Cloud; data reporting & data visualization tools like Sigma Computing, Tableau; technical reviews for deployments in stores or cloud environment; data management and processing technology including relational (PostgreSQL, SQL Server) and NoSQL; and API integration, building platforms, and microservices.

    1-3% domestic travel per year, with possibility of 1-3% international travel per year.

    Offered annual salary will range from:
    $140,000 - $155,000/year


  • AgHires Jobs Bellevue, United States

    McElmurry FarmsWelcome to McElmurry Farms We are a 2400-acre row crop operation located in Bellevue, Michigan. We're seeking a self-driven Farm Operations Manager to lead our team. This role is designed for a proactive, experienced individual who values autonomy and seeks a long- ...

  • Action Behavior Centers

    Operations Manager

    3 days ago


    Action Behavior Centers Sun City, United States

    **As an Operations Manager at ABC, you will lead the overall operations of an ABC Facility. This includes cultivating a work environment that is intensely supportive of your team, demonstrating an unrelenting commitment to the families of ABC, and exhibiting key oversight and own ...


  • Crimson Solutions Bellevue, United States

    Vector is a leading company in the field of Vehicle OS projects, working closely with vehicle manufacturers to optimize the use of our products in their ecosystem. As a Software Project Manager (m/f/d), you will be responsible for the technical project management of agile Vehicle ...


  • DISH Seattle, United States Full time

    Company Summary · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and n ...


  • DISH Seattle, United States Full time

    Company Summary · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and n ...

  • B'Zoe Inc.

    Operations Manager

    6 days ago


    B'Zoe Inc. Bellevue, United States

    Job Description · Job DescriptionSalary: $30/ Hourly DOE · Job Title: Operations Manager (Supplemental Staffing) · Company: B'zoe Care (B'zoe Inc.) · Location: Bellevue, WA · Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM; Saturday, 9:00 AM to 3:00 PM · Salary: $70,560 per ye ...

  • Aquor Water Systems

    Operations Manager

    4 days ago


    Aquor Water Systems Bellevue, United States

    Job Description · Job DescriptionJob Summary · Aquor is looking for a seasoned Operations Manager that can step into our leadership team and help elevate our companies systems, processes, and procedures. We are seeking a dynamic individual who can cross function between various d ...


  • META Bellevue, United States

    : · Meta is seeking an experienced and dynamic facilities professional to manage and work on operations, relocation, expansion and renovation projects across the PNW Region, North America. We are looking for someone who can manage multiple campuses/locations that exceed 3MSF with ...


  • TMobile Bellevue, United States Full time

    Be unstoppable with us · T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as ...


  • Tencent Bellevue, United States

    Tencent Games: · Tencent Games was launched in 2003 and has since grown into a leading global platform for game development, publishing and operations. We are dedicated to providing high-quality interactive entertainment experiences to players and currently offer more than 140 ga ...


  • WALGREENS Bellevue, United States Full time

    Job Summary · This role performs and implements activities that impact components / processes of specified functional areas of the pharmacy platform operation in an Agile environment. Work is typically received in short term assignments that require application of independent jud ...

  • WALGREENS

    Software Engineer

    2 days ago


    WALGREENS Bellevue, United States Full time

    Frontend Software Engineer (JavaScript, React, DevOps) · Job Summary · This role performs and implements activities that impacts components / processes of specified functional areas of the Walgreens business software products OR Digital/Online application in an Agile environment. ...


  • T-Mobile US, Inc. Bellevue, United States

    Be unstoppable with us T-Mobile is synonymous with innovationand you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5 G to the nation, and now were shaping the future of technology in wire Business Operations, Operations M ...

  • WALGREENS

    Software Engineer

    2 days ago


    WALGREENS Bellevue, United States Full time

    Software Engineer (JavaScript, React, Java, Python) · Job Summary · This role performs and implements activities that impacts components / processes of specified functional areas of the Walgreens business software products OR Digital/Online application in an Agile environment. Wo ...


  • FM Global Bellevue, United States Full time

    FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operation ...


  • WALGREENS Bellevue, United States Full time

    Job Summary: · Seasoned, experienced professional with a full understanding of area of specialization, who will perform and implement activities that impact components / processes of specified functional areas of the Walgreens Software applications. Anticipates and prevents probl ...


  • T-Mobile Bellevue, WA, United States

    Be unstoppable with usT-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as ex ...

  • Totality Staffing & Consulting

    Registered Nurse

    1 week ago


    Totality Staffing & Consulting Bellevue, United States

    **Benefits/Perks** · - Flexible Scheduling · - Competitive Compensation · **Job Summary** · We are seeking a Registered Nurse to join our team. In this role, you will primarily be creating and managing a plan of care for individual patients. You are a Registered Nurse (RN) who op ...


  • T-Mobile Bellevue, United States

    Be unstoppable with us T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as e ...


  • Marriott International Inc Bellevue, United States

    Job DescriptionJOB SUMMARYManages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of t ...