Quality Assurance Manager - Niles, United States - Reyes Coca-Cola Bottling

Reyes Coca-Cola Bottling Niles, United States

3 weeks ago

Description

Join the leading beverage provider, Reyes Coca-Cola Bottling

Shift: Full Time, 1st Shift
Benefits: Medical, Dental, Vision, 401K Match, PTO, Education Reimbursement

If you enjoy our products, you'll really enjoy being a part of our team

Pay Transparency Statement:

The compensation philosophy reflects the Company's reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs. This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program.

Position Summary:

The Quality Assurance Manager is the subject matter expert for scientific, regulatory, technical, food safety and/or quality related to Company. This position establishes Quality and Reliability standards for the company. The Quality Assurance Manager follows up on consumer complaints, product recalls and product quality-related issues. This position focuses on compliance through capability building. The Quality Assurance Manager oversees the review and mitigation of quality system failures, non-conformances, and incidents where risk mitigation is required. This position achieves financial objectives related to Quality.

Position Responsibilities may include, but not limited to:

Lead the Quality Authorization process for the company's Manufacturing Plants
Analyze metrics to demonstrate compliance to company requirements
Drive corrective action and continuous improvement initiatives to mitigate risk and meet system goals
Provide information to senior management for decision making during a crisis situation
Review audit results and identify the severity of audit findings or the risk associated with the findings to ensure the appropriate level of action is taken to eliminate non-conformance
Support customers and business partners to identify, manage and/or resolve incidents in order to maintain product integrity, trademarks and minimize interruptions to the company or customer operations
Act as scientific, regulatory, technical or quality expert and consultant by responding to targeted questions from the field or other departments and providing support to other bottlers and customers as needed
Function as a resource for general information and consultant for other technical teams in the company
Protect information provided in confidence from outside sources i.e., bottlers and other business partner to ensure this information is not disseminated to those not directly involved in situations
Determine actions needed to satisfy a customer requirement
Establish relationships and collaborate effectively with external individuals/parties, i.e., customers, bottlers, consumers, communities, government agencies, vendors, suppliers, etc. in order to create opportunities for the company to meet financial goals
Build and maintain relationships with peers and others to exchange feedback on product and service issues, identify and/or solve problems, assess needs, and/or achieve business results
Develop an understanding of the customer needs and expectations for specific location(s)
Work with cross-functional teams to meet short and long-term business objectives using established procedures and developing new approaches
Lead capital construction and/or high-profile projects that involve cross-functional teams
Analyze and interpret technical information to provide governance and stewardship as wells as to identify new approaches to address barriers
Manage Periodic Automatic Replacement (PAR) and also Material Safety Data Sheets (MSDS) and transportation when interacting with field on customs issues
Manage complex regulatory issues affecting products, ingredients, packages or claims
Interact with government officials to represent the company or soft drink industry while explaining complex scientific data, reports or issues
Other projects or duties as assigned

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