- Facilitate issue identification and analysis
- Investigate and resolve technical issues
- Track requests resolution
- Provide technical training
- Build relationships with customers
- Test products & software
- Develop and share knowledge
- High School Diploma, or equivalent. Some experience in the field.
- Bachelor degree in Management, Computer Science or a technology related discipline
- Experience in the industry is preferred
- Good interpersonal and verbal & written communication skills
- Strong continuous improvement mindset, strong leadership impact
- Experience with and SharePoint
- Demonstrated experience with Knowledge Management & Call Center Management
- Good administration skills
-
Pc Support Specialist
1 week ago
Coilcraft Cary, United StatesCoilcraft is a successful, privately-held company in Cary, IL with a worldwide reputation for high-quality passive electronic components. Coilcraft operates in a wide range of industries, including telecommunication, computers, automotive, broadband communications, and consumer e ...
-
Quantum Innovations White Oak, United StatesEmployee (m/f/d) User Support and Care · Jägerstraße 22/23, 10117 Berlin Full-time · The Berlin-Brandenburg Academy of Sciences (BBAW) is an association of scientists with a history of over 300 years, which promotes dialogue between science and society. Its scientific profile i ...
-
IT Support Specialist
1 day ago
Heritage Design + Supply Morrisville, United StatesJob Description · Job DescriptionPosition Summary · We are seeking a proactive and technically skilled IT Support Specialist to join our team. This role involves providing onsite first-line technical support to our business users, managing and troubleshooting issues related to ou ...
-
Customer Support Specialist
1 week ago
Mac Papers and Packaging, Morrisville, United StatesJob Description · Job DescriptionOverview · A Customer Support Specialist, or CSS, will act as a liaison, provide product and services information, answer questions, and resolve with accuracy and efficiency any emerging problems that our customers may face. This is an in-office p ...
-
Business Support Specialist
2 weeks ago
Syneos Health/ inVentiv Health Commercial LLC Morrisville, United States· Description · Business Support Specialist - Veeva clinical · Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities ...
-
Support Specialist, Ar
3 days ago
Savista Raleigh, United StatesHere at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services ...
-
Customer Support Specialist
5 days ago
PlayMetrics Morrisville, United StatesCustomer Support Specialist · PlayMetrics, a fast-growing B2B SaaS company in the youth sports space, is seeking a Customer Success Manager for its Customer Success team. The Customer Success Manager is responsible for enabling customers to implement and use the PlayMetrics soft ...
-
Sales Support Specialist
2 weeks ago
Mobile Communications America Morrisville, United StatesMCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Sales Support Specialist to support our fast-growing MSS division. · MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Emp ...
-
Business Support Specialist
2 weeks ago
Syneos Health Inc Morrisville, United StatesDescription · Business Support Specialist - Veeva clinical · If you are interested in applying for this job, please make sure you meet the following requirements as listed below. · Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-bui ...
-
Customer Support Specialist
3 days ago
Redwood Ventures Fuquay-Varina, NC, United States FreelanceAre your customers your top priority? Are you looking for a meaningful job with flexible working hours? Do you want to work for a manufacturer of IT security products with direct contact to product owners and development? Then join our Customer Support team at our location in Kir ...
-
Associate Project Support Specialist
2 weeks ago
Teleflex Morrisville, United StatesThe Project Support Specialist in the Anesthesia & Emergency Medicine Research & Development team provides support to the Anesthesia R&D team to plan and execute technical documentation and project activities. Responsible for the creation and complia Support Specialist, Associate ...
-
Population Health Support Specialist
3 weeks ago
UNC Medical Center Morrisville, United StatesThis is a full-time position with the UNC Health Care Population Health Services department. Applicants will be expected to complete tasks assigned by the Population Health Manager and the Population Health Team Leads. Tasks include, but are not limi Support Specialist, Health, S ...
-
Remote Support Specialist
3 days ago
SIEMENS AG Cary, United StatesJoin us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, of Support Specialist, Support E ...
-
Client Support Specialist
1 week ago
Dude Solutions Cary, United States Part time** Client Support Specialist (Part time)** · **Job Category****:** Client Services **Requisition Number****:** CLIEN001792 Showing 1 location **Job Details** · **Description** · The Client Support Specialist provides legendary client support via phone, email, and chat in vario ...
-
Premier Technical Support Specialist
2 weeks ago
Lenovo Morrisville, United StatesGeneral Information · Req # · Career area: · Services · Country/Region: · United States of America · State: · North Carolina · City: · Morrisville · Date: · Wednesday, September 27, 2023 · Additional Locations: · * United States of America · Why Work at Lenovo · We ...
-
Associate Project Support Specialist
2 weeks ago
Teleflex Morrisville, United StatesAssociate Project Support Specialist · Date: May 15, 2024 · Location: Morrisville, NC, US · Company: Teleflex · Expected Travel : None · Requisition ID :10334 · About Teleflex Incorporated · Teleflex is a global provider of clinically effective medical technologies designed to im ...
-
Beneficiary Support Specialist
5 days ago
Conduent Cary, United StatesAbout Conduent: · Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them. You have an oppor ...
-
Associate Project Support Specialist
2 weeks ago
Teleflex Morrisville, United StatesExpected Travel: None · Requisition ID: 10334 · About Teleflex Incorporated · Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people's lives. We apply purpose driven innovation – a relentless pursuit of iden ...
-
Senior Software Support Specialist
1 week ago
Novalink Solutions LLC Raleigh, United StatesThe candidate must come in to pick up his or her equipment on the first day at own expense. A candidate or a vendor representative must come in to drop off his or her equipment on the last day at own expense. · The primary purpose of this position in the Enforcement Section, with ...
-
Associate Project Support Specialist
3 days ago
Teleflex Morrisville, United StatesExpected Travel: None · Requisition ID: 10334 · About Teleflex Incorporated · Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people's lives. We apply purpose driven innovation - a relentless pursuit of iden ...
Senior Tech Support Specialist - Morrisville, United States - Honeywell
Description
Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely identification, investigation, resolution, root cause analysis and replication of technical issues. You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help develop Technical Support processes. You will ensure proper documenting and recording of all activity and communication.
Key Responsibilities
YOU MUST HAVE
WE VALUE
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.